Sonic Drive-In

1535 S Main St, Ottawa
(785) 242-5732

Recent Reviews

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Ron Gibson

I went to Sonic at 1:50 p.m. today. I was the only car in line. It took me 18 minutes to get my order. When I got to the window the person there started naming off items on the menu trying to guess what I ordered. When I finally told them what I ordered and what I received was incorrect. Sonic is now off of my list of fast food places to eat.

Steve Graham

If you're starving and there's no place open besides Sonic then go to Sonic otherwise starve

Atmosphere: 1

Food: 3

Service: 3

Marissa Cross

I don’t know why I can’t post pictures in my review, but I ordered a bacon breakfast toaster and ended up with a BLT. No egg or cheese, but mayo, lettuce, bacon, and tomato slices. Husband didn’t check until he got home. Service is also slow most of the time we go.

Atmosphere: 4

Food: 3

Service: 3

John Buckman

Young man taking the order was exceptionally rude, argumentative and doesnt know his own menu.
I asked for crinkle cut fries.
The screen showed up as pickle fries.
No big deal, i said not the pickle fries, the crinkle cut fries.
He started arguing that their crinkle cut fries are the pickle fries.
The menu clearly shows them as two different things. He didnt want to hear it so i just left.

Service: 1

Joey Baber

Ordered the new Sugar Cookie Dr. Pepper, had a friend pick it up for me and when I got it there was no sweet cream in it. Not surprised just disappointed I couldn't try it the way it's supposed to be made.

Atmosphere: 1

Food: 1

Service: 2

Madison Jordan

2 stars for food, there was a beetle in my burrito. 5 stars for service bc they remade me a beetle-free one no questions asked. Didn't taste the first one but the second was not great. 3 stars atmosphere but I mean it's a sonic.

Atmosphere: 3

Food: 2

Service: 5

Chantel Reiff

Was in line today at sonic for 15 mins waiting to be helped and nobody ever answered the drive through line.
Absolute poor customer service.

Atmosphere: 1

Food: 1

Service: 1

Richard Dewey

10 out of 12 past orders have had something wrong with them. Wrong sized drinks, missing ingredients from drinks, mix up in burritos sizes, ingredients put on that were marked to be left off etc. I take no pleasure in leaving negative reviews but at some point, enough is enough. Not sure where the problem lies but definitley a problem somewhere. Workers, training, management, ownership??? It needs addressed some how. Sonic is the last icon of the early american drive in and car hops. If not fixed, business will dwindle sooner than later.

Atmosphere: 3

Food: 3

Service: 3

Kristi Stephens

Our poor car hop was trying to get orders out and they got mixed up, she was so sweet at getting it fixed

Atmosphere: 3

Food: 3

Service: 5

Recommended dishes: Honey BBQ Boneless Wings, Mozzarella Sticks, Double Cheeseburger, Breakfast Burrito, Dr Pepper, Tater Tots, Sonic Burger, Floats & Frosties

Trent Lyman

This place rocks ?

Great job Sonic Crew! ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mozzarella Sticks, Grilled Cheese, Hot Dog, French Toast Sticks, Corn Dog, Breakfast Burrito, Tater Tots, Burrito, Sandwich, Onion Rings, Fries, Tots, Sonic Burger

dh ray (dhray)

Diet drinks without caffeine available! Sonic is the best for afternoon and happy-hour drinks

Dietary restrictions: Diet cherry limeaide!

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Breakfast Burrito, Tots

Olas Yoho

I've been to this location a few different times and it is by far the worst Sonic I've ever experienced. Twice now I've abandoned the drive up because service just never comes. They have a drive through option which seems to take all of their attention. While it is still quite slow, at least I end up getting food with the drive through.

Atmosphere: 1

Food: 3

Service: 1

Mary Brannan

They are nice to people. But I ordered food tonight and found a hair in my hamburger 9/3/2024

Margo Doty

Sage was our carhop and he did such a excellent job! Very proud of him.

Atmosphere: 5

Food: 5

Service: 5

Olas Y

I've been to this location a few different times and it is by far the worst Sonic I've ever experienced. Twice now I've abandoned the drive up because service just never comes. They have a drive through option which seems to take all of their attention. While it is still quite slow, at least I end up getting food with the drive through.

Atmosphere: 1

Food: 3

Service: 1

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