Subway

902 S Main St, Ottawa
(785) 242-6006

Recent Reviews

Sort by
Caleb Watts

Ordered on the app, showed up 15 minutes after it said it was ready and it was not. They had yet to make the sandwich and hadn’t reached out about the missing ingredients which was the hold up. Waited on the other guests in the store for 15 more minutes while I politely waited in line with no greetings from any of the employees. And then the sandwich was made haphazardly and didn’t follow the instructions for the sandwich….got there at 7:10 left at about 7:35 for my pickup order

Atmosphere: 1

Food: 1

Service: 1

m paul

New owners are not very friendly... Also the meatballs in my sandwich tasted as if they had been i the warmer for 24 hrs. It was early afternoon. Last time I had subway I ordered my sandwich on Italian herb and spice bread. It was a delivery order it was very fast. But I got my sandwich on pita bread as in a wrap, and I don't do wraps.1

Michael Reyes

Since new ownership this hasn't been very good. Haven't ate there in a while might stop and check it out again.

Atmosphere: 4

Food: 2

Service: 4

Kaitlyn McRoy

Guy making the sandwiches was very rude. Because I had made a online order and it said it was ready when I got there he hadn’t even made them when he made them he gave us very little of the stuff we asked for on the sandwich

Atmosphere: 1

Food: 2

Service: 1

RJ O

Best subway ever.great service. Super clean store and restrooms too.
These guys are great...

Atmosphere: 5

Food: 5

Service: 5

Jake Richardson

It's filthy and expensive

Nickolas Kinder

Do not order delivery here, food is always wrong and they do not make it right or refund.

Atmosphere: 1

Food: 1

Service: 1

Scott Page

Ordered through the app got there the staff was nice but the food was sad seemed thrown together and barely anything on the sandwiches and nachos felt like the sandwiches wasn’t toasted everything barely warm would rather have bought from somewhere else

Atmosphere: 2

Food: 2

Service: 2

Yuki Usuda

Food is good but refused to serve

Atmosphere: 1

Food: 4

Service: 1

Bryan Whitt

Awful don’t go here food is moldy and the people that work here are rude. The worst subway I ever been to. Use to be good but then it went down hill very quick after the new owners took over the one in Walmart should have stayed open and not this location. Go to Wrays or pizza time or pizza village for subs plz don’t go here I don’t want anyone get sick. Plz don’t go if u want subway go to Baldwin or Lawrence or Gardner or Garnett

Atmosphere: 1

Food: 1

Service: 1

DeadGirlGamer

What's funny is the owner will act like he'll take the coupons but as soon as the order is done he'll tell you he's not taking them so I started using the app then he got the coupons disabled on it too don't send out coupons if we can't use them I don't care if your not from America your not gonna sit here and scam us in person like you do on the app

Atmosphere: 1

Food: 5

Service: 1

Kim Minter

Staff is not very friendly, no choice of wrap, flatbreads were used instead. Instead of asking what else the staff just grunted at me.

Atmosphere: 2

Food: 2

Service: 2

Charlotte Strickling

I ordered a pretzel. It was so hard, I couldn't even bite into it. I had to take my hands, break it apart, to give to the dogs. And they had a problem chewing it. And the nacho sause was cold. I heated it up, before I knew that I couldn't eat the pretzel. Never again.

Zach Hawkins

Rude, old vegetables, stale bread, horrible customer service.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Sandwich, Black Forest Ham Egg & Cheese Wrap

Corrine Kelley

The food was kind of good, no hairnets and found beard hair in my sandwich. The workers are kind of perverted and they kept staring at us

Atmosphere: 2

Food: 2

Service: 2

Loading...