I was not impressed with my recent experience here. Upon entering the staff was standing outside the door smoking out front. It was not pleasant walking through a cloud of smoke to get in the door nor when leaving. One of the young male staff was filthy. He had dirty fingernails, open toed shoes with dirty toes exposed, dirty clothes and he smelled of BO.The older woman behind the cashier counter was extremely kind, helpful, immaculately dressed and smelled of sunshine, like her smile.If all employees followed her lead by presenting themselves in the appropriate fashion then maybe I would not be reluctant to eat there. Just thinking about the filthiness of the staff outside that comes in to cook the food, is enough for me to drive on by.
Atmosphere: 2
Food: 1
Service: 5
Jesse “Harambe” Dimitri
Fabulous everything. This last time, the ice cream was a bit soft so melted a bit fast but was still good :) The new "Movie Nite" is AMAZING! Definitely will always be our favorite ice cream #BR
Tammy Seastrom
3 employees, 2 no mask, one with mask but not covering nose!??
B
Every time I go in here there is a line, but the people I assume who are being paid to work their are either in the back doing nothing or don't seem to care. I'm not sure who runs this place but your employees could benefit from some customer service training.
N Failla
Won’t Honor Coupons at this location . Very Rude Manager .
Jeff Romine
Good old fashion ice cream
Diana Jones
Very nice to find this Baskin Robbins inside a Valero Gas station. The girl was very nice. Nice variety of ice cream to choose from and reasonable prices.
Kim Jamison-Williford
They have the best chocolate fudge ice cream in this world. It’s not always available though. This is the best ice cream store ever over all of the different ice cream stores out there. You can find anything there.
Mitch and Heather Biermann
We’d been traveling for 5 hrs and my son had to go to the bathroom (urgently). Thought it would be nice to get ice cream on our stop. Website says it closes at 10:00. We were there at 9:45 and the whole place was shut down. Very disappointing- especially when you have to wait another 10 minutes for the next stop.
Staff refused to make a milkshake during the last hour of business because the blenders had been cleaned.
Bridget Coutant
Won’t Honor Coupons at this location . Very Rude Manager .
James Duane Plotts
Staff refused to make a milkshake during the last hour of business because the blenders had been cleaned.
Brett W
Every time I go in here there is a line, but the people I assume who are being paid to work their are either in the back doing nothing or don't seem to care. I'm not sure who runs this place but your employees could benefit from some customer service training.
Closed at 9:48 on friday says closes at 10:00
Atmosphere: 2
Food: 2
Service: 1
I was not impressed with my recent experience here. Upon entering the staff was standing outside the door smoking out front. It was not pleasant walking through a cloud of smoke to get in the door nor when leaving. One of the young male staff was filthy. He had dirty fingernails, open toed shoes with dirty toes exposed, dirty clothes and he smelled of BO.The older woman behind the cashier counter was extremely kind, helpful, immaculately dressed and smelled of sunshine, like her smile.If all employees followed her lead by presenting themselves in the appropriate fashion then maybe I would not be reluctant to eat there. Just thinking about the filthiness of the staff outside that comes in to cook the food, is enough for me to drive on by.
Atmosphere: 2
Food: 1
Service: 5
Fabulous everything. This last time, the ice cream was a bit soft so melted a bit fast but was still good :) The new "Movie Nite" is AMAZING! Definitely will always be our favorite ice cream #BR
3 employees, 2 no mask, one with mask but not covering nose!??
Every time I go in here there is a line, but the people I assume who are being paid to work their are either in the back doing nothing or don't seem to care. I'm not sure who runs this place but your employees could benefit from some customer service training.
Won’t Honor Coupons at this location . Very Rude Manager .
Good old fashion ice cream
Very nice to find this Baskin Robbins inside a Valero Gas station. The girl was very nice. Nice variety of ice cream to choose from and reasonable prices.
They have the best chocolate fudge ice cream in this world. It’s not always available though. This is the best ice cream store ever over all of the different ice cream stores out there. You can find anything there.
We’d been traveling for 5 hrs and my son had to go to the bathroom (urgently). Thought it would be nice to get ice cream on our stop. Website says it closes at 10:00. We were there at 9:45 and the whole place was shut down. Very disappointing- especially when you have to wait another 10 minutes for the next stop.
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Clerk refused to make us a milkshake
Staff refused to make a milkshake during the last hour of business because the blenders had been cleaned.
Won’t Honor Coupons at this location . Very Rude Manager .
Staff refused to make a milkshake during the last hour of business because the blenders had been cleaned.
Every time I go in here there is a line, but the people I assume who are being paid to work their are either in the back doing nothing or don't seem to care. I'm not sure who runs this place but your employees could benefit from some customer service training.
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