“I am going to have to agree with I try. There are problems with in stores and while not the fault of Subway's product itself yet with the staff, managers and owners of these franchises.I try ordered and paid in advance for 2 dozen cookies and that is not cheap. Yet staff have no incentive to do better. For one the hourly wage is low. Yet this is a skilled or I should say trained position that most people with a couple weeks can be trained to do. Its not super hard work either. Yet people expect more money. The labor pool is super small and once you run out you are stuck with the young and do not care at all about their jobs attitude. Subway is a franchise. I try should really find out who owns this store and speak to them directly, unless its owned by a group and I hate these groups because they have zero accountability of these stores other than firing the general manager.It appears that the owner could careless about the reviews, this is because reviews will not hamper the sales the least amount. These small towns sales are quite steady. Wages are up to the franchise owners and they could stand to pay people a living wage. How much you want to bet that if you double that person wage the manager would have not sold off someone's order and had taken the time to put some more in the oven. FFS these are pre made cookies that you just have to put in the oven. The only challenge subways has now is using the overpriced slicers. Lets just hope they know how to clean them. Lets be violent and make sure when we visit subway we ask them if they have cleaned the machine per the instructions and where the instructions are. If they can not find the instructions then bail on the store. Next time I am near a subway I am going to pop in and ask them if they have cleaned their machines and where their instructions are.“
Recommended
“I am going to have to agree with I try. There are problems with in stores and while not the fault of Subway's product itself yet with the staff, managers and owners of these franchises.I try ordered and paid in advance for 2 dozen cookies and that is not cheap. Yet staff have no incentive to do better. For one the hourly wage is low. Yet this is a skilled or I should say trained position that most people with a couple weeks can be trained to do. Its not super hard work either. Yet people expect more money. The labor pool is super small and once you run out you are stuck with the young and do not care at all about their jobs attitude. Subway is a franchise. I try should really find out who owns this store and speak to them directly, unless its owned by a group and I hate these groups because they have zero accountability of these stores other than firing the general manager.It appears that the owner could careless about the reviews, this is because reviews will not hamper the sales the least amount. These small towns sales are quite steady. Wages are up to the franchise owners and they could stand to pay people a living wage. How much you want to bet that if you double that person wage the manager would have not sold off someone's order and had taken the time to put some more in the oven. FFS these are pre made cookies that you just have to put in the oven. The only challenge subways has now is using the overpriced slicers. Lets just hope they know how to clean them. Lets be violent and make sure when we visit subway we ask them if they have cleaned the machine per the instructions and where the instructions are. If they can not find the instructions then bail on the store. Next time I am near a subway I am going to pop in and ask them if they have cleaned their machines and where their instructions are.“