I stopped in on a Thursday afternoon for lunch. This was my first time at this location as I was in the area for work. Staff was clearly flustered and having a hard time keeping up with the drive-thru and customers inside. Took a while to get my order taken and receive my food. Food was good, and tasted great.
Atmosphere: 5
Food: 5
Service: 3
Madison Moravac
I love going to jimmy johns but today when I went the staff was SO RUDE. They were giving us mean looks. When my friend asked for a bag they sighed and handed it to her so meanly. Hope they can find some joy next time.
Food: 2
Megan Rogers
I have a coworker who ordered food for delivery and it was delivered to the wrong address; she called to let them know and I was APPAULED on how she was spoken to by the delivery driver and the manager. She was immediately given attitude and was told it was her fault when she asked for a refund and they fought her on it and they told her she needed to apologize! She stood her ground with them and she was spoken to with such disrespect and HORRIBLE customer service! I have never heard such horrible customer service in my life and me and 2 other people who heard are shocked by it. Will not be returning and the franchise owners should be looking into them.
Atmosphere: 1
Food: 1
Service: 1
Jeff Rogers
The help today Jan 22nd 2025 at 12:30 pm was as rude as ive ever heard on the phone. Cusing a customer for something their fault. Our company did business there multi times a week. NO MORE
C. Davis
I went through the drive thru around 11:30am on October 19th. Was told they just got a 800 dollar order and I'm gonna need to wait awhile. And if I didn't like it I could leave by lady on speaker. Way to treat customers. Freaky fast my a$$ and learn some manners !
Atmosphere: 1
Food: 1
Service: 1
Brayden Tilton
Just kept double and triple charged my card many time
Atmosphere: 1
Food: 1
Service: 1
Mindy Baker
FREAKY FAST!
Atmosphere: 5
Food: 5
Service: 5
kevin raynard
The Slim One rules.
Atmosphere: 3
Food: 5
Service: 4
Mr. Lineman
Good sandwich.
Atmosphere: 4
Food: 4
Service: 4
James Fauvergue
Great team that works here. Always a pleasure to grab lunch here!
Apperantly after 7 they don't do giant sandwiches. I didn't realize that jimmy johns had this rule or maybe it was just the lady that was working not wanting to get off her phone long enough to make 2 giants. I've had better service at the DMV.
Atmosphere: 4
Food: 5
Service: 1
Hailey Hayford
I have always loved Jimmy Johns, but I stopped by the Pittsburgh location for lunch today am I was extremely disappointed. I tried to go through the drive thru and the lady asked if I had rewards so I gave her my phone number and she told me I didn’t have an account. I went to a different location a few weeks ago and it worked then so I asked her to retry and she rolled her eyes at me and it didn’t work. I asked to go inside and try she told me I could but it wouldn’t work. I went inside and it worked just fine! The lady inside was also very rude. I will never return to this location.
Atmosphere: 1
Food: 1
Service: 1
Uncletony 140 (Uncletony140)
I order kickin' ranch every time I come in They forget the kickin' ranch.. They always try to charge me a second time. I mean you have one job, and that's to read the ticket you are making..... Three stars because your workers don't want to be there
I stopped in on a Thursday afternoon for lunch. This was my first time at this location as I was in the area for work. Staff was clearly flustered and having a hard time keeping up with the drive-thru and customers inside. Took a while to get my order taken and receive my food. Food was good, and tasted great.
Atmosphere: 5
Food: 5
Service: 3
I love going to jimmy johns but today when I went the staff was SO RUDE. They were giving us mean looks. When my friend asked for a bag they sighed and handed it to her so meanly. Hope they can find some joy next time.
Food: 2
I have a coworker who ordered food for delivery and it was delivered to the wrong address; she called to let them know and I was APPAULED on how she was spoken to by the delivery driver and the manager. She was immediately given attitude and was told it was her fault when she asked for a refund and they fought her on it and they told her she needed to apologize! She stood her ground with them and she was spoken to with such disrespect and HORRIBLE customer service! I have never heard such horrible customer service in my life and me and 2 other people who heard are shocked by it. Will not be returning and the franchise owners should be looking into them.
Atmosphere: 1
Food: 1
Service: 1
The help today Jan 22nd 2025 at 12:30 pm was as rude as ive ever heard on the phone. Cusing a customer for something their fault. Our company did business there multi times a week. NO MORE
I went through the drive thru around 11:30am on October 19th. Was told they just got a 800 dollar order and I'm gonna need to wait awhile. And if I didn't like it I could leave by lady on speaker. Way to treat customers. Freaky fast my a$$ and learn some manners !
Atmosphere: 1
Food: 1
Service: 1
Just kept double and triple charged my card many time
Atmosphere: 1
Food: 1
Service: 1
FREAKY FAST!
Atmosphere: 5
Food: 5
Service: 5
The Slim One rules.
Atmosphere: 3
Food: 5
Service: 4
Good sandwich.
Atmosphere: 4
Food: 4
Service: 4
Great team that works here. Always a pleasure to grab lunch here!
Restaurantji Recommends
Apperantly after 7 they don't do giant sandwiches. I didn't realize that jimmy johns had this rule or maybe it was just the lady that was working not wanting to get off her phone long enough to make 2 giants. I've had better service at the DMV.
Atmosphere: 4
Food: 5
Service: 1
I have always loved Jimmy Johns, but I stopped by the Pittsburgh location for lunch today am I was extremely disappointed. I tried to go through the drive thru and the lady asked if I had rewards so I gave her my phone number and she told me I didn’t have an account. I went to a different location a few weeks ago and it worked then so I asked her to retry and she rolled her eyes at me and it didn’t work. I asked to go inside and try she told me I could but it wouldn’t work. I went inside and it worked just fine! The lady inside was also very rude. I will never return to this location.
Atmosphere: 1
Food: 1
Service: 1
I order kickin' ranch every time I come in
They forget the kickin' ranch..
They always try to charge me a second time.
I mean you have one job, and that's to read the ticket you are making.....
Three stars because your workers don't want to be there
Love their sandwiches always great service
Atmosphere: 4
Food: 5
Service: 5
Ayla was so sweet. Had the beach club. So good!!
Atmosphere: 5
Food: 5
Service: 5
Loading...