learn to answer the goddamn phone to fix your mistakes
Deleion Patterson
Very kind place and good courtesy service
Atmosphere: 5
Food: 5
Service: 5
Katarina Hoshor
I just went through the drive thru after work at 11pm. There were cars lined up almost to the Mid America. i waited in the drive thru for an hour and a half and ordered two supreme lux boxes 1 how it comes which was made correctly but everything was stale and cold. And then another supreme lux box with a beef chalupa, soft taco, 5 layer burrito and cinnamon twists with no sour cream or tomatoes on any of the items. My cinamon twists were 1/4 of the way full, had no cinnamon on them and they were cold, my chalupa was made correctly but it was stale, my soft taco was made correctly but soggy and my 5 layer burrito was caked in sour cream. The cashier who took my order was very sweet and she gave me the extra sauce i asked for but the kitchen completely messed up my order. wont be back here for a while if ever.
EDIT: 07/25/25 Still havent heard back from taco bell about this incident, I filled out a help request on their app since i havent been able to get anyone to answer the phone. Hopefully they contact me to resolve the issue. Not going back until they make things right and hire some new staff.
Atmosphere: 1
Food: 1
Service: 2
William Bishop
It's a Taco Bell, idk what to say really, the woman working the window I think Julia was her name, was very friendly and did a superb job, the entire staff seemed to be working hard and moving fast, kudos to the staff, you guys rock. Sorry but it gets a 3 for atmosphere, because, c'mon, it's a Taco Bell lol but if you want some Taco Bell, this is the place to go.
Atmosphere: 3
Food: 4
Service: 5
Xxshape shifterxX
This place in particular seems to always forget the most expensive item on the mobile orders, cold food half the time. If it’s rush hour don’t expect it to be make right, they’ll js throw in Wtv they got around ig.
Atmosphere: 4
Food: 3
Service: 1
Adam Block
This is a very well earned (overdue) review. The food is awful, the wait times exceed 1 hour in the drive through, only to receive overpriced, cold food. The crew members never wash their hands (we’ve witnessed this personally). If you DoorDash food from here, expect to get it around 24-48 hours after placing an order. Honestly, I’d love to see the place get demolished and a family restaurant take its place.
Atmosphere: 1
Food: 1
Service: 1
Alexis
Don’t know how you think this is okay to serve. And it was not even what I asked for. The girl who runs drive through needs her hearing checked. When we pulled up she looked us dead in the eye and proceeded to not even acknowledge us cuz apparently talking with her coworkers is more important. We live in Springfield making a 2 hour drive just wanted some food before we left. Awful experience (July 6, 9:30pm was when we were there)
Atmosphere: 1
Food: 1
Service: 1
Katie Mcconnaughey
Consistently get orders completely wrong! Always check your order to make sure it’s complete and accurate before driving away!
Atmosphere: 1
Food: 1
Service: 1
W. G.
Very friendly staff
Atmosphere: 5
Food: 5
Service: 5
Audrey Green
I pulled up to the drive through window, handed the employee a 50 bill. Window shuts. So I look over to see what's happening to take awhile for my change. I see 2 different employees now. So I see the employee wearing the kitchen gloves for food handling. Wearing gloves and is digging into her purse for the change im owed. She has hair hanging everywhere out of her hat. Hair is on her shoulders. It looks like it hasn't been brushed o4 washed in months. 3d employee was putting in an order, and she has extensions in hanging down her back only in a hairtie and her neck line. Hair swinging everywhere whenever she is moving. Can you guess what is in the soft taco's my daughters were eating. HAIR! State health code violation!!!! Only took gloves off and threw them away from overhearing my disgust. Then continued to dig through her purse. Didn't wash her hands and back to the prep table in the kitchen. Ladies your at a job!!!! I didn't want the side of your nasty hair. If you work in the kitchen then you have to get it pulled back, up and off your back!!! In a hairnet if it hangs over the ears. HEALTH CODE VIOLATION!
Very poor experience. Missing multiple items in drive thru order. And multiple items incorrect.
Food: 1
Service: 1
A Honey
Waited 30 minutes for a mobile order of rice & beans and chips & dip. They didn’t even include the chips, just the cheese dip… the workers acted like they had no idea mobile orders had been placed.
Atmosphere: 1
Food: 2
Service: 1
Miillions of Critters
Filthy resturant, messed up order last couple times would not recomend
Atmosphere: 1
Food: 3
Service: 1
Evan Allen
SLOW SERVICE. NEEDS ANOTHER LINE and a parking lot upgrade. The Taco Bell line extends down the street every night and holds up traffic!
learn to answer the goddamn phone to fix your mistakes
Very kind place and good courtesy service
Atmosphere: 5
Food: 5
Service: 5
I just went through the drive thru after work at 11pm. There were cars lined up almost to the Mid America. i waited in the drive thru for an hour and a half and ordered two supreme lux boxes 1 how it comes which was made correctly but everything was stale and cold. And then another supreme lux box with a beef chalupa, soft taco, 5 layer burrito and cinnamon twists with no sour cream or tomatoes on any of the items. My cinamon twists were 1/4 of the way full, had no cinnamon on them and they were cold, my chalupa was made correctly but it was stale, my soft taco was made correctly but soggy and my 5 layer burrito was caked in sour cream. The cashier who took my order was very sweet and she gave me the extra sauce i asked for but the kitchen completely messed up my order. wont be back here for a while if ever.
EDIT: 07/25/25
Still havent heard back from taco bell about this incident, I filled out a help request on their app since i havent been able to get anyone to answer the phone. Hopefully they contact me to resolve the issue. Not going back until they make things right and hire some new staff.
Atmosphere: 1
Food: 1
Service: 2
It's a Taco Bell, idk what to say really, the woman working the window I think Julia was her name, was very friendly and did a superb job, the entire staff seemed to be working hard and moving fast, kudos to the staff, you guys rock. Sorry but it gets a 3 for atmosphere, because, c'mon, it's a Taco Bell lol but if you want some Taco Bell, this is the place to go.
Atmosphere: 3
Food: 4
Service: 5
This place in particular seems to always forget the most expensive item on the mobile orders, cold food half the time. If it’s rush hour don’t expect it to be make right, they’ll js throw in Wtv they got around ig.
Atmosphere: 4
Food: 3
Service: 1
This is a very well earned (overdue) review. The food is awful, the wait times exceed 1 hour in the drive through, only to receive overpriced, cold food. The crew members never wash their hands (we’ve witnessed this personally). If you DoorDash food from here, expect to get it around 24-48 hours after placing an order. Honestly, I’d love to see the place get demolished and a family restaurant take its place.
Atmosphere: 1
Food: 1
Service: 1
Don’t know how you think this is okay to serve. And it was not even what I asked for. The girl who runs drive through needs her hearing checked. When we pulled up she looked us dead in the eye and proceeded to not even acknowledge us cuz apparently talking with her coworkers is more important. We live in Springfield making a 2 hour drive just wanted some food before we left. Awful experience (July 6, 9:30pm was when we were there)
Atmosphere: 1
Food: 1
Service: 1
Consistently get orders completely wrong! Always check your order to make sure it’s complete and accurate before driving away!
Atmosphere: 1
Food: 1
Service: 1
Very friendly staff
Atmosphere: 5
Food: 5
Service: 5
I pulled up to the drive through window, handed the employee a 50 bill. Window shuts. So I look over to see what's happening to take awhile for my change. I see 2 different employees now. So I see the employee wearing the kitchen gloves for food handling. Wearing gloves and is digging into her purse for the change im owed. She has hair hanging everywhere out of her hat. Hair is on her shoulders. It looks like it hasn't been brushed o4 washed in months. 3d employee was putting in an order, and she has extensions in hanging down her back only in a hairtie and her neck line. Hair swinging everywhere whenever she is moving. Can you guess what is in the soft taco's my daughters were eating. HAIR! State health code violation!!!! Only took gloves off and threw them away from overhearing my disgust. Then continued to dig through her purse. Didn't wash her hands and back to the prep table in the kitchen. Ladies your at a job!!!! I didn't want the side of your nasty hair. If you work in the kitchen then you have to get it pulled back, up and off your back!!! In a hairnet if it hangs over the ears. HEALTH CODE VIOLATION!
Restaurantji Recommends
Very poor experience. Missing multiple items in drive thru order. And multiple items incorrect.
Food: 1
Service: 1
Waited 30 minutes for a mobile order of rice & beans and chips & dip. They didn’t even include the chips, just the cheese dip… the workers acted like they had no idea mobile orders had been placed.
Atmosphere: 1
Food: 2
Service: 1
Filthy resturant, messed up order last couple times would not recomend
Atmosphere: 1
Food: 3
Service: 1
SLOW SERVICE. NEEDS ANOTHER LINE and a parking lot upgrade. The Taco Bell line extends down the street every night and holds up traffic!
Atmosphere: 3
Food: 4
Service: 2
Never a disappointment there
Atmosphere: 5
Food: 5
Service: 5
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