I had gone into the South Hutch McDonald's and placed an order to the drive-thru I did not see what was in the bag until I got home and I realized I went home with someone else's meal. I kindly called McDonald's and explained that I got someone else's meal and someone probably got mine and they said that the next time that I came through to come in and they would replace it for me. So I did when I got my replacement meal it was made wrong and the fries were cold .so I kindly walked back in to Hopefully get them fixed. The general manager Patrick told me that he did not have to replace my meal because I didn't have the receipt from the two days prior. At this point there's about eight people behind me and he is at the top of his lungs telling me that he does not have to fix my order if he doesn't want to because I do not have a receipt and that I should have brought my mail back the same day. Is the worst experience I've had at McDonald's and that gentleman is a general manager and he yelled at me with about eight people standing behind me over a $1.50 hamburger and a small fry then he asked me do you want your food replaced or not I said no and I left I went to the Kwik Shop next door and had the young lady go back over and purchase me another hamburger and fry because I was too humiliated to walk back over there and order my food in front of him he talked to me like I was a dog like I was begging for free food or like I didn't have the money to pay for my food the store was filthy and they always always get my orders wrong and I never say anything I do not recommend this place and Elaine's should really have a talk with Patrick because that's the example he is sitting for his employees and I told him to please stop yelling at me that he was humiliating me and he smiled about it and kept doing so I try to make a report to the lanes the people who own it anyone passing through South Hutchinson Kansas and what McDonald's keep in mind there's a better one about 4 miles up the road in Hutchinson. I have never been so humiliated in my life Abraham to speak to a woman that way in front of all those people and children in his crew is disgusting come on McDonald's we got to do better people spend a lot of money there
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Mcdouble
Yesenia Mitzner
Service is slow and every time I go there they get my order wrong. At this point I stop there because is near me but not my first choice.
Atmosphere: 4
Food: 4
Service: 3
Zach Denoya
Their mediocre at best
Atmosphere: 3
Food: 3
Service: 3
Brandon Welty
The bathrooms here are always so nasty. the floor is covered in piss or blood every time
Atmosphere: 1
Food: 1
Service: 1
Blake Ginardi
Food was good, friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Gavin Cairns
Your average McDonalds experience, nice remodeled interior though
Atmosphere: 5
Food: 3
Service: 3
Meann Mike
Yum yum
Vegetarian options: Lots
Dietary restrictions: None
Parking: Lots
Kid-friendliness: Yes
Wheelchair accessibility: Absolutely
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bag Fries, Burger King Chicken Nuggets, Sausage Burrito, Cheeseburger, Crispy Chicken Sandwich, Mcdouble, Messy Mcdouble, Pancake, Big Mac, Mcchicken, Dr Pepper, Oatmeal Raisin Cookie, Hamburger, Strawberry Sundae, Hot Fudge Sundae, Strawberry & Crème Pie, Quarter Pounder with Cheese, Quarter Pounder Hamburger, World Famous Fries, McDonald's Big Mac
Ryanne Gibson
I ordered on the app, I drove into an EMPTY drive thru, was asked to pull off and I waited in a parking spot for 25 minutes. Got our food home and my burger was raw inside. We don't ever do fast food and this is why, yuck.
Food: 1
Service: 1
FLIP FLOP FLYER Al Sibi
45 min sitting in a parking lot waiting for burger fries and a drink.. gotta do better
Atmosphere: 1
Food: 3
Service: 1
Casey Adkins
It depends on the day what experience your going to have
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Burger King Chicken Nuggets, Double Quarter Pounder with Cheese, Crispy Chicken Sandwich, Mcdouble, Pancake, Big Mac
Do not recommend this location if you actually want all the food you ordered. Missed half of our order and just a few minutes past breakfast time and wouldn’t fix it cause “breakfast is over”. Quality customer service….you mess up an order you fix it. Worst McDonalds location Hutchinson has hands down!
Service: 1
Cynthia Jensen
Sorry food wasn't hot or juicy. But may not be McDonald's fault. Could have been the person that picked up the order. He's slower than molasses on any day! First time visiting this location very nice feature. Convenient store to filling up on gas,restrooms and McDonald's all in one.
Parking: Parking on north side of building with plenty of space.
Wheelchair accessibility: Wheelchair parking with accommodations inside for any handicap needs.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Big Mac
donna davidson (99)
I got chicken nuggets they were kinda soggy not completely cooked
Atmosphere: 3
Food: 2
Service: 2
Andrew
Literally waited 25 minutes for 20 nuggets. Really dude this place sucks .
Atmosphere: 1
Food: 3
Service: 1
Patrick Nelson
There is a lady that works the 2 window that always remembers me.
I had gone into the South Hutch McDonald's and placed an order to the drive-thru I did not see what was in the bag until I got home and I realized I went home with someone else's meal. I kindly called McDonald's and explained that I got someone else's meal and someone probably got mine and they said that the next time that I came through to come in and they would replace it for me. So I did when I got my replacement meal it was made wrong and the fries were cold
.so I kindly walked back in to Hopefully get them fixed. The general manager Patrick told me that he did not have to replace my meal because I didn't have the receipt from the two days prior. At this point there's about eight people behind me and he is at the top of his lungs telling me that he does not have to fix my order if he doesn't want to because I do not have a receipt and that I should have brought my mail back the same day. Is the worst experience I've had at McDonald's and that gentleman is a general manager and he yelled at me with about eight people standing behind me over a $1.50 hamburger and a small fry then he asked me do you want your food replaced or not I said no and I left I went to the Kwik Shop next door and had the young lady go back over and purchase me another hamburger and fry because I was too humiliated to walk back over there and order my food in front of him he talked to me like I was a dog like I was begging for free food or like I didn't have the money to pay for my food the store was filthy and they always always get my orders wrong and I never say anything I do not recommend this place and Elaine's should really have a talk with Patrick because that's the example he is sitting for his employees and I told him to please stop yelling at me that he was humiliating me and he smiled about it and kept doing so I try to make a report to the lanes the people who own it anyone passing through South Hutchinson Kansas and what McDonald's keep in mind there's a better one about 4 miles up the road in Hutchinson. I have never been so humiliated in my life Abraham to speak to a woman that way in front of all those people and children in his crew is disgusting come on McDonald's we got to do better people spend a lot of money there
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Mcdouble
Service is slow and every time I go there they get my order wrong. At this point I stop there because is near me but not my first choice.
Atmosphere: 4
Food: 4
Service: 3
Their mediocre at best
Atmosphere: 3
Food: 3
Service: 3
The bathrooms here are always so nasty. the floor is covered in piss or blood every time
Atmosphere: 1
Food: 1
Service: 1
Food was good, friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Your average McDonalds experience, nice remodeled interior though
Atmosphere: 5
Food: 3
Service: 3
Yum yum
Vegetarian options: Lots
Dietary restrictions: None
Parking: Lots
Kid-friendliness: Yes
Wheelchair accessibility: Absolutely
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bag Fries, Burger King Chicken Nuggets, Sausage Burrito, Cheeseburger, Crispy Chicken Sandwich, Mcdouble, Messy Mcdouble, Pancake, Big Mac, Mcchicken, Dr Pepper, Oatmeal Raisin Cookie, Hamburger, Strawberry Sundae, Hot Fudge Sundae, Strawberry & Crème Pie, Quarter Pounder with Cheese, Quarter Pounder Hamburger, World Famous Fries, McDonald's Big Mac
I ordered on the app, I drove into an EMPTY drive thru, was asked to pull off and I waited in a parking spot for 25 minutes. Got our food home and my burger was raw inside. We don't ever do fast food and this is why, yuck.
Food: 1
Service: 1
45 min sitting in a parking lot waiting for burger fries and a drink.. gotta do better
Atmosphere: 1
Food: 3
Service: 1
It depends on the day what experience your going to have
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Burger King Chicken Nuggets, Double Quarter Pounder with Cheese, Crispy Chicken Sandwich, Mcdouble, Pancake, Big Mac
Restaurantji Recommends
Do not recommend this location if you actually want all the food you ordered. Missed half of our order and just a few minutes past breakfast time and wouldn’t fix it cause “breakfast is over”. Quality customer service….you mess up an order you fix it. Worst McDonalds location Hutchinson has hands down!
Service: 1
Sorry food wasn't hot or juicy. But may not be McDonald's fault. Could have been the person that picked up the order. He's slower than molasses on any day! First time visiting this location very nice feature. Convenient store to filling up on gas,restrooms and McDonald's all in one.
Parking: Parking on north side of building with plenty of space.
Wheelchair accessibility: Wheelchair parking with accommodations inside for any handicap needs.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Big Mac
I got chicken nuggets they were kinda soggy not completely cooked
Atmosphere: 3
Food: 2
Service: 2
Literally waited 25 minutes for 20 nuggets. Really dude this place sucks .
Atmosphere: 1
Food: 3
Service: 1
There is a lady that works the 2 window that always remembers me.
Atmosphere: 5
Food: 4
Service: 5
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