The Sbarro Chronicles: Ordered a pizza online. Order went through and said to pick it up at 7:30. I got there and there was a sign that says it closed at 5 that day for some random reason. The clerk at the gas register said I would have to try contacting online. Guess I'll go in tomorrow to try and get my pizza or money back.
Update: Went there today, showed my confirmation email, and the manager even confirmed that they were closed due to being short staffed. I asked if I could get my pizza, and she told me no. She said she had no record of my pizza being ordered. I looked at my order that I made through Sbarro online, and it said my pizza order had gone through and I even pulled up my bank account showing that I was charged for the pizza Sunday night. She still refused to make me a pizza. Instead, said I needed to sent an email to corporate. I did. Will update. I have nothing else to do, and even though it is just $26.05, it is the principle of the matter.
Atmosphere: 1
Food: 3
Service: 1
Mark
Cold, Tasteless, Risky
Went there for some drinks and their food area smelled exceptionally good today. I ordered their stromboli, and it was tasteless and tough like cardboard. The center was room temperature which is concerning because they leave these out on display for several hours. If the center was room temperature, they aren't keeping these hot while on display which would allow bacteria to grow, especially since they make them at the beginning of the day, many hours would have passed. I hope I don't get sick, but only time will tell.
Atmosphere: 3
Food: 1
Service: 1
Alex Sprague
The crust was ok and the pepperoni was bussin but that’s the only good thing I had to say about the pizza. Too much sauce and cheese tastes like Chuck E Cheese and I mean that in a bad way. Sorry.
xyezryx
Desserts were enjoyable.
Karen Flamenco
deben poner más empeño en comida ,lo único que no me gustó fue comida calzone
Rafael Mbeho
The food presentation is beautiful and inviting.
Chery Lynn
Girl who waited on me picked at her bull ring in her nose while getting my drink! Gross sick a$$ person!
Katie Cane
Phone is off the hook. Not the best customer service.
Atmosphere: 2
Food: 2
Service: 2
Sarah Lee Hill
I love that Sbarro is back near me, remind me of many a trip to the mall. I just came here to say the Valley Center KS location rules 💜
Kyren Fernandez
Ordered a pizza and was told it would be ready for pick up at 5:48 p.m. When I arrived and gave them the name on the ticket they verified the order and just started making it. I had to stand in kwikshop for 23 minutes waiting and was late to my son's birthday party because of you guys. Great pizza but horrible service!
The Sbarro Chronicles:
Ordered a pizza online. Order went through and said to pick it up at 7:30. I got there and there was a sign that says it closed at 5 that day for some random reason. The clerk at the gas register said I would have to try contacting online. Guess I'll go in tomorrow to try and get my pizza or money back.
Update: Went there today, showed my confirmation email, and the manager even confirmed that they were closed due to being short staffed. I asked if I could get my pizza, and she told me no. She said she had no record of my pizza being ordered. I looked at my order that I made through Sbarro online, and it said my pizza order had gone through and I even pulled up my bank account showing that I was charged for the pizza Sunday night. She still refused to make me a pizza. Instead, said I needed to sent an email to corporate. I did. Will update. I have nothing else to do, and even though it is just $26.05, it is the principle of the matter.
Atmosphere: 1
Food: 3
Service: 1
Cold, Tasteless, Risky
Went there for some drinks and their food area smelled exceptionally good today. I ordered their stromboli, and it was tasteless and tough like cardboard. The center was room temperature which is concerning because they leave these out on display for several hours. If the center was room temperature, they aren't keeping these hot while on display which would allow bacteria to grow, especially since they make them at the beginning of the day, many hours would have passed. I hope I don't get sick, but only time will tell.
Atmosphere: 3
Food: 1
Service: 1
The crust was ok and the pepperoni was bussin but that’s the only good thing I had to say about the pizza. Too much sauce and cheese tastes like Chuck E Cheese and I mean that in a bad way. Sorry.
Desserts were enjoyable.
deben poner más empeño en comida ,lo único que no me gustó fue comida calzone
The food presentation is beautiful and inviting.
Girl who waited on me picked at her bull ring in her nose while getting my drink! Gross sick a$$ person!
Phone is off the hook. Not the best customer service.
Atmosphere: 2
Food: 2
Service: 2
I love that Sbarro is back near me, remind me of many a trip to the mall. I just came here to say the Valley Center KS location rules 💜
Ordered a pizza and was told it would be ready for pick up at 5:48 p.m. When I arrived and gave them the name on the ticket they verified the order and just started making it. I had to stand in kwikshop for 23 minutes waiting and was late to my son's birthday party because of you guys. Great pizza but horrible service!
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Well. Sbarro Pizza So Cool. My Favorite Pizza Is Cheese. My Girlfriend Julie Loves It.
UPtown branch delivered cold and staff very lazy
Brings me back to good ol towne east days
Atmosphere: 5
Food: 5
Service: 5
I haven't been to Sbarro's in years, I'm very happy to have found this one. The food was great and not too pricey
Atmosphere: 5
Food: 5
Service: 5
The Cheese pizza is great. The rest is just soggy and dripping wet with grease.
Atmosphere: 1
Food: 4
Service: 3
Recommended dishes: Double Heated Pizza
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