“Went in for dinner around 9 p.m. Elvontae was mopping the lobby which looked super clean. My husband and I were trying to decide between a roast beef and cheddar or a chicken bacon swiss meal and Gabriel suggested the chicken bacon swiss, Elvontae agreed, so we both decided to go with their recommendation. Sydney was hopping running the drive thru and made our yummy Chocolate Shake with whipped cream. When the chicken bacon swiss and potato cakes came out they were hot, fresh and so delicious! Wayne was running the grill in the back. They were all friendly and working to make our experience tonight an awesome one! They were a great team!! Great job! Keep it up!“
“Sometimes you just need a beef and cheddar and some curly fries, but dang when you have to threaten to cancel the order because they won't ring it upcorrectly and it's like $10 over what it should be according to the advertisements on the order screen, it makes you Wonder... Did they pick this person to hire just to make everyone else's life difficult? Otherwise yeah Arby's“
“Stopped here to pick up quick lunch for the family at around 2pm today paid 47.70 for 4 meals, the tall young man that took my order and greeted me at the window did great and everything was fine until this lady I assume manager comes to the window while he was making our 4th drink and tells me he didn't get us for 4 meals and I told her yes he did I watched the screen as he rang it up and instead of giving us our food that had been sitting for 5 minutes already she took another 5 minutes investing our 4th drink that we paid for said it wasnt on reciept and it was, then asked me a 3rd time about sauce and I explained for a 3rd time lots of Arby's sauce because we got big sandwiches...... Get home 4 min drive, fries are cold as ice and not 1 packet of Arby's sauce only ketchup, spicy and horsey, 47 dollars worth of Arby's became dog food because we can't eat dry sandwiches and cold fries. I have to be at work at 3“
“The food was hot and fresh. Service was fast and very friendly. I have been in food industry for 30 years and one of the cleanest places I have ever seen. Even the bathrooms looked brand new like it just opened and has been there for years. Good job to the management and crew. Will definitely return when I'm on that side of town“
“I normally don’t do reviews but today I’m going to I want to give a big shout out to the drive-through worker Nicholas. He was an outstanding communicator. The customer service was absolutely on point. He did everything by the book. I think a huge congratulations in the commitment that he has with his career moving forward!“
“The food was okay the fries were very stale. The service was great they were super friendly and informative when I asked about products! They also had an appointment extremely clean establishment, even the bathrooms were impeccable so had to rate them well ❤️ will check back in on those fries later lol hopefully next time they'll be fresh“
“I want to give a shout out to the manager that's on duty right now at the N. Rock Road location! I'm not sure of her name, but I quickly ordered on the app and chose the wrong restaurant!! She was kind enough to give us our order there!! She has no idea how much we appreciated tht gesture!! Thanks again!!“
“Jordyn, is an extraordinary employee! She saw me waiting to have my order taken and acknowledged the fact that the counter person was unavailable, she took the initiative to make sure i was taken care of. Jordyn deserves recognition for her awesome customer service. Kudos Jordyn you saved the review ? Great job!!“
“I go her often. More when they have the fish. I always ask for tartar sauce on the side. Today my car was acting up and I was distracted. Susan still gave me extra tartar sauce. You don’t get that kind of service at many fast food places. Thank you Susan, you made my day!“
“Arby's is the only place I can eat that doesn't upset my stomach with dairy ! I order the Super meal combo and love it every time! I highly recommend a visit! Much better than the big names!
Dietary restrictions: You don't have to have cheese!“
“Two people running this whole place on a Sunday, and they are killing it with the absolute best attitudes. Great communication between them and with customers. Brian was cranking out food in the back, and Flynn was up front running her booty off and providing service with a smile.“