I came in with a very specific order. I had to repeat my order several times. I ordered a burger with no cheese or pickles and with mayo and ketchup. I also ordered the nugget bowl.
When we got home we found the burger had cheese and pickles no ketchup and my bowl was missing the onions and only had 4 nuggets that were over cooked.
I went back at 10:15 to ask them to fix it. The lobby door was open so I walked in. The young girl in the kitchen told the guy no one was supposed to be in the lobby. I explained what was going on and they stared at me like they couldn’t understand. I had to explain 5 times what was wrong at which point she asked if I just wanted a refund. I told her no I wanted it remade. She asked me at least four times how I wanted the burger made. Then she told me I wasn’t supposed to be in the store and she hadn’t had a chance to lock the doors…15 minutes after she said they were supposed to close.
She didn’t remake my bowl and instead, after having to remind her that I didn’t have onions on my bowl she asked me if I wanted her to add them. She brought them to me in a fry box and asked if I just wanted them in the bag.
The entire experience was frustrating at best. The lack of accountability or care in paying attention to detail was completely disappointing. And when we finally got the correct order it was disgusting.
Atmosphere: 1
Food: 1
Service: 1
Sara Yingling
Best Arbies
Earl Wilder
Food is great for the price. We only get a few menu items, but that is us.
Atmosphere: 5
Food: 5
Service: 5
Josh Phillips
Really has went downhill in the past year. Cold fries and staff was pretty busy on their phones to be bothered to have someone at the front counter. Frequently was our spot. But for now, will be driving to another location
Atmosphere: 4
Food: 3
Service: 3
Daphne Orebaugh
Cant manage to give me any arbys sauce nor the correct items but they sure have no problem taking my money. If you know you don't have items I ordered you should call the customer and offer options. Not send it and act like everything is there.
Atmosphere: 1
Food: 1
Service: 1
Tanya Horn
Inaccurate order, missing fries, charged for everything.
Food: 3
Service: 2
Roger
Good for carnivores. Potato cakes are BACK!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Classic Roast Beef, French Dip, Potato Cakes
gerald henry
Would give higher stars on food, but they fry potatoes in the same oil as fish. I don't want to taste fish when I order potato cakes.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Roast Beef, Curly Fries, French Dip, Potato Cakes 2 Ea
David Hein
Typical Fast food place. What else needs to be said. Did drive only.
I recommend not being the 2 for roast beef or fish ... they are not fresh ... pay for the ONE classic roast beef or ONE fish. This is my experience at the maize street location
Food: 2
Service: 4
Recommended dishes: Classic Roast Beef
Sandy Lee
The food was hot and fresh. Service was fast and very friendly. I have been in food industry for 30 years and one of the cleanest places I have ever seen. Even the bathrooms looked brand new like it just opened and has been there for years. Good job to the management and crew. Will definitely return when I'm on that side of town
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef
Brock Eggleston
Food was not very good. Fries tasted old and almost a reheated in used oil taste and not hot. I guess arbys just isnt what it wad back in the day.
Atmosphere: 2
Food: 2
Service: 2
Wendy Leslie
I had a long difficult order and this gal read back my order with no mistakes fast and friendly good job
Atmosphere: 5
Food: 5
Service: 5
Teresa
The se
Atmosphere: 3
Food: 2
Service: 2
Recommended dishes: Curly Fries, Classic Beef 'N Cheddar Sandwich Small Meal, Half Pound Roast Beef
Clean, Your average Arby's.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Double Roast Beef, Curly Fries
I came in with a very specific order. I had to repeat my order several times. I ordered a burger with no cheese or pickles and with mayo and ketchup. I also ordered the nugget bowl.
When we got home we found the burger had cheese and pickles no ketchup and my bowl was missing the onions and only had 4 nuggets that were over cooked.
I went back at 10:15 to ask them to fix it. The lobby door was open so I walked in. The young girl in the kitchen told the guy no one was supposed to be in the lobby. I explained what was going on and they stared at me like they couldn’t understand. I had to explain 5 times what was wrong at which point she asked if I just wanted a refund. I told her no I wanted it remade. She asked me at least four times how I wanted the burger made. Then she told me I wasn’t supposed to be in the store and she hadn’t had a chance to lock the doors…15 minutes after she said they were supposed to close.
She didn’t remake my bowl and instead, after having to remind her that I didn’t have onions on my bowl she asked me if I wanted her to add them. She brought them to me in a fry box and asked if I just wanted them in the bag.
The entire experience was frustrating at best. The lack of accountability or care in paying attention to detail was completely disappointing. And when we finally got the correct order it was disgusting.
Atmosphere: 1
Food: 1
Service: 1
Best Arbies
Food is great for the price. We only get a few menu items, but that is us.
Atmosphere: 5
Food: 5
Service: 5
Really has went downhill in the past year. Cold fries and staff was pretty busy on their phones to be bothered to have someone at the front counter. Frequently was our spot. But for now, will be driving to another location
Atmosphere: 4
Food: 3
Service: 3
Cant manage to give me any arbys sauce nor the correct items but they sure have no problem taking my money. If you know you don't have items I ordered you should call the customer and offer options. Not send it and act like everything is there.
Atmosphere: 1
Food: 1
Service: 1
Inaccurate order, missing fries, charged for everything.
Food: 3
Service: 2
Good for carnivores. Potato cakes are BACK!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Classic Roast Beef, French Dip, Potato Cakes
Would give higher stars on food, but they fry potatoes in the same oil as fish. I don't want to taste fish when I order potato cakes.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Roast Beef, Curly Fries, French Dip, Potato Cakes 2 Ea
Typical Fast food place. What else needs to be said. Did drive only.
Food: 3
Service: 3
Recommended dishes: French Dip
Restaurantji Recommends
I recommend not being the 2 for roast beef or fish ... they are not fresh ... pay for the ONE classic roast beef or ONE fish. This is my experience at the maize street location
Food: 2
Service: 4
Recommended dishes: Classic Roast Beef
The food was hot and fresh. Service was fast and very friendly. I have been in food industry for 30 years and one of the cleanest places I have ever seen. Even the bathrooms looked brand new like it just opened and has been there for years. Good job to the management and crew. Will definitely return when I'm on that side of town
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef
Food was not very good. Fries tasted old and almost a reheated in used oil taste and not hot. I guess arbys just isnt what it wad back in the day.
Atmosphere: 2
Food: 2
Service: 2
I had a long difficult order and this gal read back my order with no mistakes fast and friendly good job
Atmosphere: 5
Food: 5
Service: 5
The se
Atmosphere: 3
Food: 2
Service: 2
Recommended dishes: Curly Fries, Classic Beef 'N Cheddar Sandwich Small Meal, Half Pound Roast Beef
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