The young lady that took my order was RUDE and her ATTITUDE was Couldnt be bothered with customers. I ordered a French Dip and after I paid she told me that they were out of the Au Jue. I almost dropped my order when she NEVER looked at me and she flew my order at me. Though this Arby's is close. I'm NOT going back. I DON'T want to give this any stars but I have to.
Food: 3
A. Valentino
So i got the new loaded Italian sub and i must say, this sandwich is garbage and looks nothing like the picture they use to advertise it. I mean what a total disappointment.
Atmosphere: 1
Food: 1
Service: 1
Tiffany Putnam
My experiences at the West Street Arby's have consistently been positive, particularly due to the excellent service provided by an employee named Daphne. Her cheerful demeanor and polite interactions are truly commendable.
Atmosphere: 5
Food: 5
Service: 5
Shanna Carver
The roast beef sandwich was good and the mozzarella sticks were the freshest that I have had at Arby's. The restaurant was clean as well.
Atmosphere: 4
Food: 4
Service: 4
Cecilia Winter
Best Arby’s customer service I’ve had ever! Warmth, kindness, and asked if wanted marinara, sauces, etc. Give the lady at the window today a raise to keep her around! 😄 7/14 thank you!
Food: 5
Service: 5
Kirstin Enriquez
Online says they close at 11:00pm I pulled into the drive thru at 10:40pm. All the lights were on and there were cars in the parking lot. They ignored me in the drive thru. I sat there for 5 minutes trying to get my order taken and nobody helped me! All I wanted was a shake. This is beyond frustrating and I will never give my business to this location again.
Atmosphere: 1
Food: 1
Service: 1
Scott Jochum
Had Roast beef coming out of my ears
Atmosphere: 5
Food: 5
Service: 5
Nobody Seesnobody
Cold food. Dirty tables floors counters and bathrooms do not recommend
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 1
Food: 1
Service: 1
Anita Torres
Used the coupons that were given to me at the same Arbys and got an attitude from both management and staff.
Gail was our server and she did a great job of making us feel welcome. I appreciated her connection with us. Also how she kept the place clean.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Dip
Kelly Allen
Freis were hot and fresh. Sandwich loaded with meat. But their salted carmel cookie?! The Bomb!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef, Curly Fries
Doc Duggan
It's a good Arby's.
Atmosphere: 4
Food: 5
Service: 5
Wanda Myers
Stopped here to pick up quick lunch for the family at around 2pm today paid 47.70 for 4 meals, the tall young man that took my order and greeted me at the window did great and everything was fine until this lady I assume manager comes to the window while he was making our 4th drink and tells me he didn't get us for 4 meals and I told her yes he did I watched the screen as he rang it up and instead of giving us our food that had been sitting for 5 minutes already she took another 5 minutes investing our 4th drink that we paid for said it wasnt on reciept and it was, then asked me a 3rd time about sauce and I explained for a 3rd time lots of Arby's sauce because we got big sandwiches...... Get home 4 min drive, fries are cold as ice and not 1 packet of Arby's sauce only ketchup, spicy and horsey, 47 dollars worth of Arby's became dog food because we can't eat dry sandwiches and cold fries. I have to be at work at 3
#1 was good.
The young lady that took my order was RUDE and her ATTITUDE was Couldnt be bothered with customers. I ordered a French Dip and after I paid she told me that they were out of the Au Jue. I almost dropped my order when she NEVER looked at me and she flew my order at me. Though this Arby's is close. I'm NOT going back. I DON'T want to give this any stars but I have to.
Food: 3
So i got the new loaded Italian sub and i must say, this sandwich is garbage and looks nothing like the picture they use to advertise it. I mean what a total disappointment.
Atmosphere: 1
Food: 1
Service: 1
My experiences at the West Street Arby's have consistently been positive, particularly due to the excellent service provided by an employee named Daphne. Her cheerful demeanor and polite interactions are truly commendable.
Atmosphere: 5
Food: 5
Service: 5
The roast beef sandwich was good and the mozzarella sticks were the freshest that I have had at Arby's.
The restaurant was clean as well.
Atmosphere: 4
Food: 4
Service: 4
Best Arby’s customer service I’ve had ever! Warmth, kindness, and asked if wanted marinara, sauces, etc. Give the lady at the window today a raise to keep her around! 😄 7/14 thank you!
Food: 5
Service: 5
Online says they close at 11:00pm I pulled into the drive thru at 10:40pm. All the lights were on and there were cars in the parking lot. They ignored me in the drive thru. I sat there for 5 minutes trying to get my order taken and nobody helped me! All I wanted was a shake. This is beyond frustrating and I will never give my business to this location again.
Atmosphere: 1
Food: 1
Service: 1
Had Roast beef coming out of my ears
Atmosphere: 5
Food: 5
Service: 5
Cold food. Dirty tables floors counters and bathrooms do not recommend
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 1
Food: 1
Service: 1
Used the coupons that were given to me at the same Arbys and got an attitude from both management and staff.
Restaurantji Recommends
Gail was our server and she did a great job of making us feel welcome. I appreciated her connection with us. Also how she kept the place clean.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Dip
Freis were hot and fresh. Sandwich loaded with meat. But their salted carmel cookie?! The Bomb!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef, Curly Fries
It's a good Arby's.
Atmosphere: 4
Food: 5
Service: 5
Stopped here to pick up quick lunch for the family at around 2pm today paid 47.70 for 4 meals, the tall young man that took my order and greeted me at the window did great and everything was fine until this lady I assume manager comes to the window while he was making our 4th drink and tells me he didn't get us for 4 meals and I told her yes he did I watched the screen as he rang it up and instead of giving us our food that had been sitting for 5 minutes already she took another 5 minutes investing our 4th drink that we paid for said it wasnt on reciept and it was, then asked me a 3rd time about sauce and I explained for a 3rd time lots of Arby's sauce because we got big sandwiches...... Get home 4 min drive, fries are cold as ice and not 1 packet of Arby's sauce only ketchup, spicy and horsey, 47 dollars worth of Arby's became dog food because we can't eat dry sandwiches and cold fries. I have to be at work at 3
Atmosphere: 1
Food: 1
Service: 1
Curly fries were cooked to long. To crispy.
Atmosphere: 5
Food: 4
Service: 5
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