I went to Arbys tonight. And the short haired lady at the window wasn't very friendly. Still me being me i gave her and extra dollar for a tip and told her the rest was for her. Tryn to atleast get a nice remark. Silly me. I guess she didnt see the extra dollar so when i told her to keep the rest she says " oh wow a whole .17 cents. I just looked at her and said plus the extra dollar. And she quickly put the dollar in her pocket and closed the window. As shes handing me my order she says i put 10 Arbys sausws in you bag so i hope that satisfies you. Seriously a bad experience with poor customer service.
Atmosphere: 1
Food: 3
Service: 1
Laurie Ray
I love fast and friendly service, and this trip to Arby's made it happen. The Beef & Cheddar sandwich I ordered was delicious, and I appreciate that the employee asked if I wanted any sauce. Thankfully, a couple of napkins were in the bag because some fast food restaurants don't include them.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef, French Dip
Holly Thielen
My boyfriend and I ordered through the app. He got there at the designated time that the food was supposed to be done. When he arrived there was no one in the drive-thru or inside the lobby. It took well over a minute just for one of the two ladies that were working to address him to tell him that it was going to be another minute before they could get to him. It then proceeded to take and tell our order was completely put together before they even addressed him which was 5 to 7 minutes. He could hear one of the girls complain the entire time. The girl complaining wasn't even the one making our order. He had to ask if he could have his drink while he waited and she said that she didn't have it made yet. He said that he could just make it over on his side no big deal. She then proceeds to slam the cup down and walk away. Just overall one of the worst experiences we have had. The food itself was good other than we got the crumbs of the fresh curly fry bag that had just been made. I'm assuming the two girls who were working maybe just having a bad/off day but they should still have some professionalism. Shouldn't have to wait to be addressed when there is literally no one else around.
Food: 3
Service: 1
Tommy Stewart
I ordered the Gyro Greek Meal from GLENN who had more positive energy than a character @ Disneyland. My food was hot, fresh and fast !
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef Gyro, Curly Fries
Maria Klein
Very satisfied with our experience! Very clean, including the restroom. Excellent service. Great food!
Atmosphere: 5
Food: 5
Service: 5
Mark Berberick
Food is good but the cashier had to find a calculator to get my change
Kelly Howard
Ordered a large fry, 9 chicken bites and 2 roast beef sandwiches. This was a disappointment. The large fry was added to the chicken bites box and was not a large fry. I didn't want the sauce from the chicken on my French fries. When I asked about my fries because I didn't see them, the rude window attendant rolled her eyes and said it is in the box and slammed the window shut. For the money we are now being charged I want a separate container for each item and the amount im paying for. I also feel like for the money we should receive better customer service. BTW the 9 piece chicken were tiny pieces of chicken and not worth the money. They did have taste sauce but only 6 of them were covered in the sauce the other 3 were plain. Come on Arby's were did your quality food go?
Food: 3
Service: 2
plain DUMB variety
The staff for the PM shifts are some of the best in town, fast, kind, full of meaningful conversations. Best arbys in town.
Was going to get their farmhouse salad but they don't have salads anymore. They don't have sliced Turkey or Chicken sliders anymore either. So the Turkey, Bacon, and Ranch sandwich is the only healthy option at Arby's now. Wish they would bring back the salads and sliced Turkey and Chicken sliders.
Atmosphere: 4
Food: 4
Service: 2
Recommended dishes: Curly Fries
Charles Baker
Expensive but I feel like its real food verses fast food and everything is expensive. They often run the 4 for 10 roast beef special even if not advertised, and they have coupons, which can make it affordable.
Prices are getting toooo high for family to go these days.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Fries, Roast Beef
Marticia Vaughn
Place is clean food is delicious and the manager gone make sure its fresh everytime. My favorite spot
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Curly Fries
Matt Schaumburg
The food was great once I got what I ordered. Started off getting the wrong order which took close to 10 minutes to get. It was after the lunch rush around a 1:30 pm. It took almost 5 minutes to place my order with only one other customer in front of me.
I went to Arbys tonight. And the short haired lady at the window wasn't very friendly. Still me being me i gave her and extra dollar for a tip and told her the rest was for her. Tryn to atleast get a nice remark. Silly me. I guess she didnt see the extra dollar so when i told her to keep the rest she says " oh wow a whole .17 cents. I just looked at her and said plus the extra dollar. And she quickly put the dollar in her pocket and closed the window. As shes handing me my order she says i put 10 Arbys sausws in you bag so i hope that satisfies you. Seriously a bad experience with poor customer service.
Atmosphere: 1
Food: 3
Service: 1
I love fast and friendly service, and this trip to Arby's made it happen. The Beef & Cheddar sandwich I ordered was delicious, and I appreciate that the employee asked if I wanted any sauce. Thankfully, a couple of napkins were in the bag because some fast food restaurants don't include them.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef, French Dip
My boyfriend and I ordered through the app. He got there at the designated time that the food was supposed to be done. When he arrived there was no one in the drive-thru or inside the lobby. It took well over a minute just for one of the two ladies that were working to address him to tell him that it was going to be another minute before they could get to him. It then proceeded to take and tell our order was completely put together before they even addressed him which was 5 to 7 minutes. He could hear one of the girls complain the entire time. The girl complaining wasn't even the one making our order. He had to ask if he could have his drink while he waited and she said that she didn't have it made yet. He said that he could just make it over on his side no big deal. She then proceeds to slam the cup down and walk away. Just overall one of the worst experiences we have had. The food itself was good other than we got the crumbs of the fresh curly fry bag that had just been made. I'm assuming the two girls who were working maybe just having a bad/off day but they should still have some professionalism. Shouldn't have to wait to be addressed when there is literally no one else around.
Food: 3
Service: 1
I ordered the Gyro Greek Meal from GLENN who had more positive energy than a character @ Disneyland. My food was hot, fresh and fast !
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef Gyro, Curly Fries
Very satisfied with our experience! Very clean, including the restroom. Excellent service. Great food!
Atmosphere: 5
Food: 5
Service: 5
Food is good but the cashier had to find a calculator to get my change
Ordered a large fry, 9 chicken bites and 2 roast beef sandwiches. This was a disappointment. The large fry was added to the chicken bites box and was not a large fry. I didn't want the sauce from the chicken on my French fries. When I asked about my fries because I didn't see them, the rude window attendant rolled her eyes and said it is in the box and slammed the window shut. For the money we are now being charged I want a separate container for each item and the amount im paying for. I also feel like for the money we should receive better customer service. BTW the 9 piece chicken were tiny pieces of chicken and not worth the money. They did have taste sauce but only 6 of them were covered in the sauce the other 3 were plain. Come on Arby's were did your quality food go?
Food: 3
Service: 2
The staff for the PM shifts are some of the best in town, fast, kind, full of meaningful conversations. Best arbys in town.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Curly Fries, Fries, Roast Beef
Was going to get their farmhouse salad but they don't have salads anymore. They don't have sliced Turkey or Chicken sliders anymore either. So the Turkey, Bacon, and Ranch sandwich is the only healthy option at Arby's now. Wish they would bring back the salads and sliced Turkey and Chicken sliders.
Atmosphere: 4
Food: 4
Service: 2
Recommended dishes: Curly Fries
Expensive but I feel like its real food verses fast food and everything is expensive. They often run the 4 for 10 roast beef special even if not advertised, and they have coupons, which can make it affordable.
Restaurantji Recommends
Prices are getting toooo high for family to go these days.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Fries, Roast Beef
Place is clean food is delicious and the manager gone make sure its fresh everytime. My favorite spot
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Curly Fries
The food was great once I got what I ordered. Started off getting the wrong order which took close to 10 minutes to get. It was after the lunch rush around a 1:30 pm. It took almost 5 minutes to place my order with only one other customer in front of me.
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Curly Fries, Roast Beef
Great food. Fast drive
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Arby
Roast beef is great. Love the crinkle fries.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries