Baskin-Robbins

2126 N Webb Rd, Wichita
(316) 260-3103

Recent Reviews

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Timothy Kaul

I've been calling for over a week trying to order a cake and the phone is never answered.

randi kimball

. I cant believe they still in business very rude.

Laurie Fraser

I guess you’ve closed for good. Never open anymore even though the answering machine says you are. Too sad. We really loved your ice cream.

Nikki Davis

The guy who runs this store is an absolute sweetheart and made my day! Would happily come back to this location! Good ice cream, great service!

Ben Felter

Jaidan rush us while ordering and was being very rude and disrespectful. Slammed the window shut in my face.

Adriana Nicole

Came to this baskin robbins today, it was normal hours and google said they were open. went to the drive thru, nothint. so we looked inside and tried to open the door. no one inside and doors locked but it was regular business hours?

Lori Kerwood

We couldn't understand the girls because the music was too loud! They were having to yell at each other too! We won't be back, too many other places to get ice cream.

Michele Smith

I LOVE the cappuccino blast with whipped cream and cinnamon! Got hooked on them in Chicago, now they are a treat to have!! ?

Kyle P

Generally speaking, my family and I enjoy baskin- robins. Today was a sour experience.My initial take on todays experience is that this location is struggling. Their profits are falling and they can not afford samples anymore and are using covid as an excuse. Prior to today I haven’t had an issue with samples. Also, if covid was a concern, both employees would be wearing their masks. Only the young man working today (who is always pleasant) was wearing his mask. The female employee on the other hand…she was not wearing one. She was also kind of rude about the samples. As opposed to verbally saying something, she simply pointed to a sign… I have been to this location many times in the last couple months and never had them say no to a sample.I also was a bit irritated that my daughters ice cream cone was poorly scooped. The ice cream fell off in only a few minutes. I don’t usually have this issue. I just don’t for see us coming back. I really like the young man that works there. He is great!The girl working today may need some more training.

Jeremiah Guinn

31 flavors of awesomeness! And the best waffle cones.

Brian Mathis

After reading a lot of bad reviews, and even worse replies by the owner, I thought I'd give it a try. Very happy with service and the ice cream was delicious.

Loyal 2 ink

We waited 15min at the drive through with my 3 kids and wife. The lady at the intercom was very rude to us and said she is the only person working. But said it very rude the whole time this place is very unprofessional. @1:33pm Monday December 27th 2021.

Miss Watson

A/C was out and ice cream was melting, employee dropped a couple cakes, I tried to make her feel better but she didn't want to hear it, ice cream was great

Jason Roberts

Strawberry with pistachio almond, both were terrific and cone was fresh!

Lea Yohe

They were out of chocolate chip mint, went with the strawberry. It was a little freezer burned, bf's was fabulous.

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