Braum's Ice Cream & Dairy Store

Stopped here later on a Sunday morning for a bit of dessert before having to go through a long day of flights and travel. It was great--I got an affordable and tasty single sundae, plus, the employees were all friendly and polite. Stop here to treat yourself!!

You just can't go wrong with a classic burger from Braum's, and not to mention the crinkle cut fries. And shakes

At about 2 pm on Sunday 6/8/25, we used the drive-thru and ordered a bag of cheese burgers, large fries, a single dip chocolate in a waffle cone, that never got input,, and then spent 2 minutes of an wmployee asking which type of sundae, there are 4 on the menu board, finally the cashier said what fo you want on it, I guess asking what toppings wasn't covered in trsining. We might have thought of it had she not kept asking what type. We pull around pay and at that point a 2nd car pulls upto the drive thru menu, besides that no customers I drive thru. Of course we are brought the sundae that caused confusiobut no cone for me but they asked us to pull forward. I balked and of course the drive thru filled up, but it just r I inedible the moment when someone asks me to pull forward and doesn't give .e my ice cream yet has someone else's in their hand. I flatly refuse and asked for my money back. The window person instead of asking me what was wrong went to get a manager. If she had asked she could have walked over got my cone charged me and I probably would have pulled forward. It took about 4 minute before a surly manager came and gave us our money back and demanded the sundae back since he refunded the whole order, so magnanimous of him, so I grabbed ithe melted mess and as i srarted to hand it over he recoiled, as if I was gonna throw it and almost laughed and put in his hands. He told me to have a nice day, thise of you who drive for a living k ow what the hidden meaning is in rhat statement.
I waited 2 days to post this to get perspective. I always try a d be as courteous as I can to fast food workers,but this store they need some retraining and a new manager. The customer is almost always wrong but you should try and make an effort to be polite. Cashier and Manaver need to find jobs they are better suited for. The poor window worker needs to be able deal wit issues and not run to a manager when there is a problem. Inshort, too late, if you want good, polite, quick service don't go to Braums on 47th Street. They either don't care or like being rude to customers, to be fair I was short and close to raising my voice but kept calm and firm. Last thing, again we were the only drive thru customers after we paid. Make them read the order back if you do go there. Communication is key.

Love their ice cream!

Great ice cream

Burger was ok, place was little under staffed so had dirty tables, trash on floor but everyone was trying their best i believe.

I’ve always enjoyed the food and friendly staff at the register, but got a bad taste in my mouth when I watched an older man that must have been a manager yelling at this young girl on the back line today. She was clearly struggling and trying to ask for guidance and he just kept yelling over and over you don’t know how to do this? You don’t know what goes on this burger, really??? .. in a condescending tone. Sounds like they need to retrain their management. That’s not how you treat anyone … seriously do better.

Shared a bag of burgers with the grandkids.

Atmosphere: 4

Food: 5

Service: 4

Sad to say that this time on 12/12/2024 at 7.26pm on this place I witnessed the cashier charging me and then doing my milkshake not only not washing his hand or using gloves , but putting the finger in the milkshake, when I ask other member of the staff to do my milkshake he just did nothing, when I got the milkshake I ask the cashier to make o the ones because of his fingers on the milkshakes , he was really angry and started ignoring us ….. I got at the end new milkshakes the cashier was talking about the incident in really bad manner….. I’m sorry but you have the gloves there for a reason

Atmosphere: 1

Food: 1

Service: 1

Try to bring my family here to get us a meal for dinner, we have some complications with our orders, and the woman with the purple curly hair, kept rolling her eyes at us and then slammed the window and walked away after we paid

Atmosphere: 1

Food: 1

Service: 1

very poor service. they allways set your to go order on side counter and then forget about you. food was undercooked.

Atmosphere: 2

Food: 2

Service: 1

Recommended dishes: Sandwich

Great No Sugar Added ice cream. Best in town.

Atmosphere: 4

Service: 4

The breakfast is always one of my go too's.

Atmosphere: 5

Food: 5

Service: 5

Love the ice cream. The breakfast is great!

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Single Dip Candy Sundae, Big Country Breakfast with Gravy, Banana Split, Chicken Strip Salad, Jalapeno Double Bacon Cheeseburger, Bacon Cheeseburger Combo

This was my first visit to a Braum’s. The staff was friendly but more interested in gossiping amongst themselves rather than working. As we sat down with our food (which was not hot or even warm) I glanced around and there was food on the floor, and dirt on the window ledge which looks like it’s been there for years and most of the tables were dirty as well. I did bring it up to the manager. She was very kind and apologetic. I’m sure she will get this place shining in no time. The market was by far my favorite. The milk and ice cream are amazing.

Atmosphere: 1

Food: 1

Service: 2

Recommended dishes: Single Dip Fudge Sundae