Braum's Ice Cream & Dairy Store

Very consistent on the breakfast.

Very good ice cream

Ordered a spicy chicken sandwich at 3:01, took 10 minutes so I figured hey they're probably dropping them fresh, which was the case. 3 bites into i can tell it's raw because it should have been piping hot, then I found the nice undercooked slimy portion right in the middle and the girl took the food and said they'd get me another. First of all, I don't want to wait 10 minutes for another sandwich. Second of all. How did you not cook it to temp right in TEN minutes the first time.

Really wanted to rate this place better as we've been enjoying it the last couple times we visited but our last order went terrible.

I ordered one burger as a meal, and another burger just the sandwich. After playing around on the computer (trying to figure out how to make it just a burger it turns out), the employee gave me a total that seemed high but I didn't think much at first. After paying I looked at my receipt and saw she rang up the second sandwich as a meal with a water since she couldn't figure out how to do it correctly.

Ok, she's new and learning it seems, and that's fine. Someone should teach her not to just charge the customer more by doing this though. So I paid the price of a meal I didn't really want but instead of making it a big deal and asking for a refund and adjustment, I explained to another employee and showed them the receipt, asking if they could just make the water a shake (for those who don't know had I ordered this way it wouldn't have been an up charge - you can swap the drink for a smaller sized shake at no charge, as I did for the first meal). I WASN'T ASKING FOR ANYTHING EXTRA OR ANY COMPENSATION.

After quite the wait and the rest of the food getting cold, I got the shake I actually ordered. When I asked about the other, the second employee I asked said that was the shake I ordered. I had to explain all over again that I never wanted the second meal, but if I paid for it, I want a shake and not a water (that they never even tried giving me by the way)!

She told the employee making the shakes to make me another one, and her tone was as if she was trying to satisfy me as a begger coming in to the restaurant asking for a free add on or meal. Again, I PAID for everything I received, and received nothing extra!

To top it off, I ordered the sandwich with no onion (clearly on the receipt), and even that couldn't have been done correctly. What a disaster of an experience.

Worst braums experience of my life. I’m from Oklahoma and am in town for work. I went in to get a shake. First problem, the drive thru line was severely backed up, so I decided to go inside. Inside the workers are arguing and yelling at each other over who’s making what order. Secondly, I get my order taken, the shake I ordered was solid ice cream, couldn’t even drink it, I had to use a spoon. Lastly, the worker helping me was very sarcastic and had a smart ass behavior. He didn’t not offer me a receipt.

Very friendly and quick k service.

One of my all-time fav fast food places. It's a 50/50 shot if you get a friendly person to take your oder. Lots of young idc attitudes in there. However still a great place to eat.

Came a few times while in town at a hotel next door. Every time I asked questions about basic things (hey what burrito do you have that's sausage and cheese?) They were aggravated etc and id never been to a Braums before. I genuinely didn't know and wasn't trying to take a long time. This last time I pulled up at 8:15am. One car was before me. I sat at the speaker for 3 minutes before giving up and pulling off because no one was greeting or trying to take orders after that. The car behind me left empty handed too. I won't waste my time coming back since it's such an inconvenience

Went late burger was cooked fresh

Nice people and great ice cream and a user friendly market area.

5 stars just because of how cheap everything is. I was blown away by the low cost. I paid less than $2 for 2 scoops of good ice cream.

Hope your not in a hurry. Food was OK.

The staff seems slow to react to customers and inattentive. Horrible in an area where businesses break for lunch and need in and out fast

Good food with moderate prices

I need the mushroom burger back😭