they completely messed up on my order , i had to wait for 15 mins for it to get remade. this is completely unprofessional and a waste of time. The workers need to be trained more on time and consistency. Everything shouldve been made right the first time especially dealing with peoples food , shouldnt be hiring just anyone.
Atmosphere: 4
Food: 5
Service: 1
Joe Burgess
I came for the 10-piece leg and thigh for 13.99. I'm waiting behind three cars in the drive thru and then they told me that they didn't have any spicy chicken. I drove off
Atmosphere: 5
Food: 1
Service: 5
Joseph Lu
Mostly dried chicken must wait 15-20 minutes new batch and recommend try a piece before go home . If chicken warm and dried means left long times and not tasty
Atmosphere: 3
Food: 2
Service: 3
Perla Myah
Our food came out warm.
Charde Cardona
I placed an order online the lady at the register was very sweet and the customer in front of me was giving her a hard time. She did so well with her. I’m patient so I waited and once I got my bag the chicken fresh but my fries were old so I left them on the counter now that I’m home I open my Cole slaw its definitely spoiled it even smells old and taste sour 😭😩 and the date on the bottom says 8/25 it’s the 31st 😅 atleast my chickens fresh and my biscuit. this is usually my fav place to come after church but today I was very disappointed
Atmosphere: 5
Food: 2
Service: 5
Shanna Carver
We dont habe Church's Chicken where i live so I had never had it before. The chicken is SO good. Had the chicken wrap and it was very, very good. Service was good. Restaurant was clean, but the floors were so sticky that my shoes were sticking to the floor.
Atmosphere: 4
Food: 5
Service: 5
Calisa Dukes
This location was backed up…we suppose everyone wanted chicken today. Hiring more employees would help with the food quality. The chicken tasted good along with the jalapeños. There was an opportunity to improve the Mac and cheese. My grandma doesn’t get out of the house often and when she does, we like to provide her a good experience. If the Mac and cheese was better she would’ve been much happier.
Atmosphere: 4
Food: 1
Service: 3
Jdub Forlife
I am disappointed in this restaurant. You know how you go somewhere and have something wrong with your order and you say I ain't going back. Well I went back but I won't go back again for sure. So a few weeks ago I ordered a meal with okra. I get home 2 minutes away and damn near broke my tooth on some hard steal okra. It must have been under that heat lamp for hours. It was not consumable. I didn't call or anything, just made a mental note to mention when I go back. Went back a couple days ago and when I mentioned my last experience they made sure it was hot. Which I didn't have a complaint about. But I did have a complaint about the chicken. The thighs were most all crunchy crust. Hardly no meat. Unbelievable. Sold me a crusted bone with fat meat. I was going to say y'all have to do better, but I'm not worried, I'm not going back. I noticed a rusty napping holder on the countertop in the lobby. Looks nice. The lobby was ok. Some dirty tables in a empty dinning area, sticky floor around fountain. I would not recommend this restaurant
Atmosphere: 2
Food: 1
Service: 3
Nicha Adams
Love the smokehouse chicken! Service and food here are usually good.
Atmosphere: 4
Food: 5
Service: 5
Loren Moore
Church’s was out of every fountain drink besides unsweetened tea. No chicken tenders, or white meat. Only dark meat and fish. To substitute my $15 dollar meal, they would only do a 3pc chicken instead of my 5pc tender. This is a $8 difference. If the app worked this should’ve been foreseen or with a limited menu.
Terris and Mr. ANTWAN are amazing for Churches! They greet everyone! Respectful to all especially our elderly community! I love them and they store! Best in WICHITA!!!!!
Atmosphere: 5
Food: 5
Service: 5
Crystal Walker
My food has been messed up the last THREE times.
Atmosphere: 1
Food: 1
Service: 1
ERNESTO CASTORENA
who ever is the manager here has to learn how to run a restaurant. they never have full menu one hour prior closing and they don’t have chicken tenders. other time they are short of other stuff i can’t blame the staff but management must make sure they have what they need.
Jacquelynn Rose
Terrible customer service. The employees are employed at churches chicken to work. It took them a while to get to the speaker at the drive-through. And then everything that I wanted to order is out of stock? I get to the front to pay for what I was able to get and they’re out of condiments? Out of items or are the employees just not wanting to do the job they applied for and accepted? Would not recommend this location. Customer service was absolutely terrible.
Sarah Markham
If you enjoy your money being stolen from you, then this is the place for you. I just LOVE it when they don't have any food in stock and when you place an online order they refuse to give you your money back when you ask them to cancel the order because they LITERALLY don't have any food to give out....
they completely messed up on my order , i had to wait for 15 mins for it to get remade. this is completely unprofessional and a waste of time. The workers need to be trained more on time and consistency. Everything shouldve been made right the first time especially dealing with peoples food , shouldnt be hiring just anyone.
Atmosphere: 4
Food: 5
Service: 1
I came for the 10-piece leg and thigh for 13.99. I'm waiting behind three cars in the drive thru and then they told me that they didn't have any spicy chicken. I drove off
Atmosphere: 5
Food: 1
Service: 5
Mostly dried chicken must wait 15-20 minutes new batch and recommend try a piece before go home . If chicken warm and dried means left long times and not tasty
Atmosphere: 3
Food: 2
Service: 3
Our food came out warm.
I placed an order online the lady at the register was very sweet and the customer in front of me was giving her a hard time. She did so well with her. I’m patient so I waited and once I got my bag the chicken fresh but my fries were old so I left them on the counter now that I’m home I open my Cole slaw its definitely spoiled it even smells old and taste sour 😭😩 and the date on the bottom says 8/25 it’s the 31st 😅 atleast my chickens fresh and my biscuit. this is usually my fav place to come after church but today I was very disappointed
Atmosphere: 5
Food: 2
Service: 5
We dont habe Church's Chicken where i live so I had never had it before.
The chicken is SO good. Had the chicken wrap and it was very, very good.
Service was good. Restaurant was clean, but the floors were so sticky that my shoes were sticking to the floor.
Atmosphere: 4
Food: 5
Service: 5
This location was backed up…we suppose everyone wanted chicken today. Hiring more employees would help with the food quality. The chicken tasted good along with the jalapeños. There was an opportunity to improve the Mac and cheese. My grandma doesn’t get out of the house often and when she does, we like to provide her a good experience. If the Mac and cheese was better she would’ve been much happier.
Atmosphere: 4
Food: 1
Service: 3
I am disappointed in this restaurant. You know how you go somewhere and have something wrong with your order and you say I ain't going back. Well I went back but I won't go back again for sure. So a few weeks ago I ordered a meal with okra. I get home 2 minutes away and damn near broke my tooth on some hard steal okra. It must have been under that heat lamp for hours. It was not consumable. I didn't call or anything, just made a mental note to mention when I go back. Went back a couple days ago and when I mentioned my last experience they made sure it was hot. Which I didn't have a complaint about. But I did have a complaint about the chicken. The thighs were most all crunchy crust. Hardly no meat. Unbelievable. Sold me a crusted bone with fat meat. I was going to say y'all have to do better, but I'm not worried, I'm not going back. I noticed a rusty napping holder on the countertop in the lobby. Looks nice. The lobby was ok. Some dirty tables in a empty dinning area, sticky floor around fountain. I would not recommend this restaurant
Atmosphere: 2
Food: 1
Service: 3
Love the smokehouse chicken! Service and food here are usually good.
Atmosphere: 4
Food: 5
Service: 5
Church’s was out of every fountain drink besides unsweetened tea. No chicken tenders, or white meat. Only dark meat and fish. To substitute my $15 dollar meal, they would only do a 3pc chicken instead of my 5pc tender. This is a $8 difference. If the app worked this should’ve been foreseen or with a limited menu.
Atmosphere: 3
Food: 4
Service: 1
Restaurantji Recommends
Terris and Mr. ANTWAN are amazing for Churches! They greet everyone! Respectful to all especially our elderly community! I love them and they store! Best in WICHITA!!!!!
Atmosphere: 5
Food: 5
Service: 5
My food has been messed up the last THREE times.
Atmosphere: 1
Food: 1
Service: 1
who ever is the manager here has to learn how to run a restaurant. they never have full menu one hour prior closing and they don’t have chicken tenders. other time they are short of other stuff i can’t blame the staff but management must make sure they have what they need.
Terrible customer service. The employees are employed at churches chicken to work. It took them a while to get to the speaker at the drive-through. And then everything that I wanted to order is out of stock? I get to the front to pay for what I was able to get and they’re out of condiments? Out of items or are the employees just not wanting to do the job they applied for and accepted?
Would not recommend this location. Customer service was absolutely terrible.
If you enjoy your money being stolen from you, then this is the place for you. I just LOVE it when they don't have any food in stock and when you place an online order they refuse to give you your money back when you ask them to cancel the order because they LITERALLY don't have any food to give out....
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