Yall really need to be sued for not delivering to my neighborhood and be only 1.2 miles away.
Service: 1
Cody Whitlock
**Title: A Disappointing Experience at Domino's: When Customer Service Falls Short**
A few weeks ago, my boyfriend and I decided to treat ourselves to a late-night pizza feast. We ordered pizza, cinnamon sticks, Parmesan bites, and a two-liter soda from our local Domino's. After a long day, we were starving and excited to dig in. We walked about a mile to the restaurant, arriving just before closing time at 12:30 AM.
We sat downin an empty lot, fully visible under a bright streetlight, and began to enjoy our meal. Suddenly, a driver pulled into the parking lot and started to back up. At first, we thought he was just adjusting his parking, but to our horror, he continued backing up, nearly running me over and crushing our food and soda in the process!
Given the late hour and the fact that the restaurant was closing, we were understandably upset. The manager on duty assured us that our account would be credited, and we could come back to pick up our order whenever we wanted. Feeling relieved, we decided to reorder the next day.
However, when we returned to pick up our food, we encountered a shocking situation. The manager—a small white girl—accused me of lying and called me "trash," telling me to go to a different Domino's with my "bullshit story." I was left feeling embarrassed and utterly shocked. All she had to do was review the security footage from the night before to confirm our account, but instead, she chose to insult me.
In an attempt to address the situation, I called to report her behavior, only to discover that she was indeed a manager. I had never experienced such poor customer service in my life. Despite my efforts to resolve the issue, nothing was ever done, and I never received the credit for the food that was ruined or even a simple apology.
This experience has left a sour taste in my mouth, and I hope that Domino's takes customer service seriously. A little empathy and understanding can go a long way, especially in the food industry. All I wanted was a resolution and a sincere apology for the unfortunate incident. Instead, I walked away feeling disrespected and unheard.
Atmosphere: 1
Food: 4
Service: 1
Theo Bratton
I order a pizza tonight from this location. My pizza was cold on delivery. I took a picture but don't know how to place it on this review. Trust me I know that it wouldn't be hot or even warm but it shouldn't have been this cold to the touch. I have had Domino's pizza for like 20 plus years but after all of the advertisement I thought I would order it. BIG WASTE OF TIME AND MONEY!!
Food: 1
Service: 5
Anna Ehlers
They get something wrong almost every time. It's like they see the first line on the ticket and stop reading the rest of the order.
Atmosphere: 2
Food: 3
Service: 2
Heather Wallace
Worst pizza I have ever had. The amount of grease in the box should be illegal for one. The dough was definitely not cooked thoroughly. The entire pizza was soggy and couldn't even be eaten by picking it because it completely came apart. My delivery driver parked in adjacent parking lot and sat on his hood while watching me walk all the way across the parking lot to retrieve my order. Terrible experience all the way around.
Food: 1
Service: 1
zacH
If you pay cash here the employee's will cancel your order and keep the cash. There is a female with dark hair a little chubby claiming to be the manager on duty and doing this. She was working on 12/10/24 around 11pm. She opened the drawer with a key manually instead of letting it auto open when a transaction goes through. Not the first time this has happened at this store. Icing on the cake is they made the pizza's wrong.
Atmosphere: 1
Food: 1
Service: 1
Trenton Pettyjohn
Order from the other Domino’s in town, they constantly forget the garlic sauce on the crust
Atmosphere: 3
Food: 1
Service: 3
Zach Osterman
I'm calling it quits on this location, the worst dominos I've come across. Soupy pizzas, mistake after mistake when it comes to their delivery, and non apologetic behavior for their service. You're dollar will be well spent elsewhere. We shouldnt support people that don't want to improve and do the right thing
Saw a worker vaping in the kitchen area. Very unsanitary if you ask me. They also messed up my order (not the first time. This happens almost every time I come here) i got half cheese half pepperoni and they gave me basically all green pepper ? I love dominos, especially the one I have back home, but since coming here all the ones I’ve been to have had an unsanitary atmosphere and a lack of ensuring the orders are right. Safe to say I was not happy with my experience.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pepperoni Pizza
Ben Wickell
I waited 30 minutes for an order that was ready. The salad’s lettuce is literally translucent and inedible, because it expires tomorrow. The rest of the food was cold, and guess what, it tasted like pizza that was sitting out for 30 minutes. And when they finally found my order, out of the maybe three orders waiting for pickup, I didn’t get an explanation, or an apology, or the slightest indication of any reason why I had to wait for so long. The order was right, it was ready on time, but the last couple employees I had an interaction with ruined the experience. At the end of the day, I left the store pissed-off with a cold pizza.
Atmosphere: 1
Food: 3
Service: 1
tounsia fi America
I ordered 2 cheese pizza They came cold no flavor at all wich made my kids upset I thought they brought us an already cancelled order
Atmosphere: 1
Food: 1
Service: 3
Melina Meas
I placed an order on their website, went to pick it up and it was a completely wrong pizza. I don’t have time to go back to have them remake it and no one picks up the phone. I’ve called 6-7 times for over an hour. And yes I ate one slice for lunch because I was starving.
This store got my order PERFECT!!! I see a lot of negative reviews, but the new owner has whipped this place into shape! GREAT JOB!!!
This location has a friendly team and always makes quality food.
Dietary restrictions: Gluten-free crust option
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings, Pepperoni Pizza, Lava Cake
Yall really need to be sued for not delivering to my neighborhood and be only 1.2 miles away.
Service: 1
**Title: A Disappointing Experience at Domino's: When Customer Service Falls Short**
A few weeks ago, my boyfriend and I decided to treat ourselves to a late-night pizza feast. We ordered pizza, cinnamon sticks, Parmesan bites, and a two-liter soda from our local Domino's. After a long day, we were starving and excited to dig in. We walked about a mile to the restaurant, arriving just before closing time at 12:30 AM.
We sat downin an empty lot, fully visible under a bright streetlight, and began to enjoy our meal. Suddenly, a driver pulled into the parking lot and started to back up. At first, we thought he was just adjusting his parking, but to our horror, he continued backing up, nearly running me over and crushing our food and soda in the process!
Given the late hour and the fact that the restaurant was closing, we were understandably upset. The manager on duty assured us that our account would be credited, and we could come back to pick up our order whenever we wanted. Feeling relieved, we decided to reorder the next day.
However, when we returned to pick up our food, we encountered a shocking situation. The manager—a small white girl—accused me of lying and called me "trash," telling me to go to a different Domino's with my "bullshit story." I was left feeling embarrassed and utterly shocked. All she had to do was review the security footage from the night before to confirm our account, but instead, she chose to insult me.
In an attempt to address the situation, I called to report her behavior, only to discover that she was indeed a manager. I had never experienced such poor customer service in my life. Despite my efforts to resolve the issue, nothing was ever done, and I never received the credit for the food that was ruined or even a simple apology.
This experience has left a sour taste in my mouth, and I hope that Domino's takes customer service seriously. A little empathy and understanding can go a long way, especially in the food industry. All I wanted was a resolution and a sincere apology for the unfortunate incident. Instead, I walked away feeling disrespected and unheard.
Atmosphere: 1
Food: 4
Service: 1
I order a pizza tonight from this location. My pizza was cold on delivery. I took a picture but don't know how to place it on this review. Trust me I know that it wouldn't be hot or even warm but it shouldn't have been this cold to the touch. I have had Domino's pizza for like 20 plus years but after all of the advertisement I thought I would order it. BIG WASTE OF TIME AND MONEY!!
Food: 1
Service: 5
They get something wrong almost every time. It's like they see the first line on the ticket and stop reading the rest of the order.
Atmosphere: 2
Food: 3
Service: 2
Worst pizza I have ever had. The amount of grease in the box should be illegal for one. The dough was definitely not cooked thoroughly. The entire pizza was soggy and couldn't even be eaten by picking it because it completely came apart. My delivery driver parked in adjacent parking lot and sat on his hood while watching me walk all the way across the parking lot to retrieve my order. Terrible experience all the way around.
Food: 1
Service: 1
If you pay cash here the employee's will cancel your order and keep the cash. There is a female with dark hair a little chubby claiming to be the manager on duty and doing this. She was working on 12/10/24 around 11pm.
She opened the drawer with a key manually instead of letting it auto open when a transaction goes through. Not the first time this has happened at this store.
Icing on the cake is they made the pizza's wrong.
Atmosphere: 1
Food: 1
Service: 1
Order from the other Domino’s in town, they constantly forget the garlic sauce on the crust
Atmosphere: 3
Food: 1
Service: 3
I'm calling it quits on this location, the worst dominos I've come across. Soupy pizzas, mistake after mistake when it comes to their delivery, and non apologetic behavior for their service. You're dollar will be well spent elsewhere. We shouldnt support people that don't want to improve and do the right thing
Restaurantji Recommends
Loved it!
Saw a worker vaping in the kitchen area. Very unsanitary if you ask me. They also messed up my order (not the first time. This happens almost every time I come here) i got half cheese half pepperoni and they gave me basically all green pepper ? I love dominos, especially the one I have back home, but since coming here all the ones I’ve been to have had an unsanitary atmosphere and a lack of ensuring the orders are right. Safe to say I was not happy with my experience.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pepperoni Pizza
I waited 30 minutes for an order that was ready. The salad’s lettuce is literally translucent and inedible, because it expires tomorrow. The rest of the food was cold, and guess what, it tasted like pizza that was sitting out for 30 minutes. And when they finally found my order, out of the maybe three orders waiting for pickup, I didn’t get an explanation, or an apology, or the slightest indication of any reason why I had to wait for so long. The order was right, it was ready on time, but the last couple employees I had an interaction with ruined the experience. At the end of the day, I left the store pissed-off with a cold pizza.
Atmosphere: 1
Food: 3
Service: 1
I ordered 2 cheese pizza
They came cold no flavor at all wich made my kids upset I thought they brought us an already cancelled order
Atmosphere: 1
Food: 1
Service: 3
I placed an order on their website, went to pick it up and it was a completely wrong pizza. I don’t have time to go back to have them remake it and no one picks up the phone. I’ve called 6-7 times for over an hour. And yes I ate one slice for lunch because I was starving.
Atmosphere: 1
Food: 1
Service: 1
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