NASTY! UNPROFESSIONAL AND LACK CUSTOMER SERVICE. Place mobile order and went through the drive thru, firstly the Latte and Coffee both were super disgusting and filled with more milk than anything! They TRIED to give me food that was burned, in a nasty wrapper and box that was filled with coffee spills. Went back to the drive thru and returned every single thing and wanted a refund. The manager on duty lacked empathy and was truly rude for no reason. Before you sent that food and drink out the window you should have prepared it correctly and better than what you did!! That was my third time visiting this location and will be my LAST!
Atmosphere: 1
Food: 1
Service: 1
Ruth Eden
Amazing food good, clean on the inside good decor and food come piping hot i love this place 5 star should go here if ur hungry favorite employee red😍
Atmosphere: 5
Food: 5
Service: 5
chloe Lambert
Tried to door dash some hot chocolate. Ended up getting cold hot chocolate with some coffee creamer in it. 2 of my friends ordered dunkin too and both got their orders wrong too. Will not be door dashing again.
Atmosphere: 2
Food: 1
Service: 3
Matthew Eftink
Fantastic service. Very nice and exceptionally friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Assorted Half Dozen or Dozen Donuts
Jennifer Orr
Waited in the drive through for someone to take our coffee order with only one car at the window for about 10 minutes. We then waited for another 25 mins. The person in front of us only had donuts. Our hot coffee wasn't even hot. It was warm i could just chug it. We always visit this dunkin. Typically prefer it over others as the wait isn't lkng especially in the late eveing when we go. However today we were less then impressed at only 2pm. I'm unsure if we will go back. This is our second less then satisfactory experience.
Service: 1
Mike Zilbershteyn
No customer service what so ever. Drive through takes priority over walk in customers. So, when we walked in, the two young ladies behind the counter couldn't be bothered to acknowledge our existance for two minutes. Walked past us twice without a look in our general direction. I understand that you're busy. But, how about an "I'll be right with you" or a "HI. Just a moment.".
Atmosphere: 4
Food: 4
Hasan Lahowk
The night shift on maize road is so horrible
Atmosphere: 1
Food: 2
Service: 1
Melonie Mertes
Great Doughnuts. Sandwich Not so good. Threw it away.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Assorted Half Dozen or Dozen Donuts
B. Mounya
Great place for donuts, drinks and coffee. Highly recommend this store.
I ordered thru the drive thru, and I didn't understand what she had asked me, and when I repeated myself she got rude. Then at the window, no smile, no hello. Basically daggers in her eyes at me. I don't know why people with attitudes work in the service industry. I definitely won't be back to this location.
Our favorite Dunkin! Always friendly staff and great drinks! Even if they get it wrong they are quick to fix any issues!
Atmosphere: 5
Food: 5
Service: 5
Justin Long
After buying food and a drink, ice water in your own cup is $0.50. Wow.
Theresa Vona
Clean, fast, and friendly
Atmosphere: 5
Food: 5
Service: 5
LA F
Dunkin needs to add customer service training for their employees. Service is incredibly rude.
Atmosphere: 1
Food: 3
Service: 1
Zoey Woods
I ordered a simple bonfire coffee, thee workers were to busy on there phones and made my order completely wrong and when I asked them to make my correct order, they handed me a completely wrong order again.
NASTY! UNPROFESSIONAL AND LACK CUSTOMER SERVICE.
Place mobile order and went through the drive thru, firstly the Latte and Coffee both were super disgusting and filled with more milk than anything! They TRIED to give me food that was burned, in a nasty wrapper and box that was filled with coffee spills. Went back to the drive thru and returned every single thing and wanted a refund. The manager on duty lacked empathy and was truly rude for no reason. Before you sent that food and drink out the window you should have prepared it correctly and better than what you did!! That was my third time visiting this location and will be my LAST!
Atmosphere: 1
Food: 1
Service: 1
Amazing food good, clean on the inside good decor and food come piping hot i love this place 5 star should go here if ur hungry favorite employee red😍
Atmosphere: 5
Food: 5
Service: 5
Tried to door dash some hot chocolate. Ended up getting cold hot chocolate with some coffee creamer in it. 2 of my friends ordered dunkin too and both got their orders wrong too. Will not be door dashing again.
Atmosphere: 2
Food: 1
Service: 3
Fantastic service. Very nice and exceptionally friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Assorted Half Dozen or Dozen Donuts
Waited in the drive through for someone to take our coffee order with only one car at the window for about 10 minutes. We then waited for another 25 mins. The person in front of us only had donuts. Our hot coffee wasn't even hot. It was warm i could just chug it. We always visit this dunkin. Typically prefer it over others as the wait isn't lkng especially in the late eveing when we go. However today we were less then impressed at only 2pm. I'm unsure if we will go back. This is our second less then satisfactory experience.
Service: 1
No customer service what so ever. Drive through takes priority over walk in customers. So, when we walked in, the two young ladies behind the counter couldn't be bothered to acknowledge our existance for two minutes. Walked past us twice without a look in our general direction. I understand that you're busy. But, how about an "I'll be right with you" or a "HI. Just a moment.".
Atmosphere: 4
Food: 4
The night shift on maize road is so horrible
Atmosphere: 1
Food: 2
Service: 1
Great Doughnuts. Sandwich Not so good. Threw it away.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Assorted Half Dozen or Dozen Donuts
Great place for donuts, drinks and coffee. Highly recommend this store.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Assorted Half Dozen or Dozen Donuts, Pumpkin Spice Ice Coffee
I ordered thru the drive thru, and I didn't understand what she had asked me, and when I repeated myself she got rude. Then at the window, no smile, no hello. Basically daggers in her eyes at me. I don't know why people with attitudes work in the service industry. I definitely won't be back to this location.
Food: 3
Service: 1
Restaurantji Recommends
Our favorite Dunkin! Always friendly staff and great drinks! Even if they get it wrong they are quick to fix any issues!
Atmosphere: 5
Food: 5
Service: 5
After buying food and a drink, ice water in your own cup is $0.50. Wow.
Clean, fast, and friendly
Atmosphere: 5
Food: 5
Service: 5
Dunkin needs to add customer service training for their employees. Service is incredibly rude.
Atmosphere: 1
Food: 3
Service: 1
I ordered a simple bonfire coffee, thee workers were to busy on there phones and made my order completely wrong and when I asked them to make my correct order, they handed me a completely wrong order again.
Atmosphere: 1
Food: 1
Service: 1
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