Even if you order ahead, be prepared to wait. The drive-thru staff gets upset if you don’t check in through the speaker, but if you go straight to the pickup window, they ignore you while focusing on other drive-thru orders. It feels like a lose lose situation because either you wait just as long as everyone else or you get scolded for trying to pick up the order you placed in advance. It's time to find a new morning coffee spot.
Atmosphere: 1
Food: 1
Service: 1
Keylee Hamilton
Mmm so yummy
Lisa Mayfield
Bring back butternut!! Breakfast sandwiches are delicious!
Atmosphere: 5
Food: 5
Service: 5
Victoria Wilson
Neidajah was very friendly and provided the best service I have ever had at the East Central location she is a keeper for sure
Atmosphere: 5
Food: 5
Service: 5
Nicole H
Only giving 1 star because zero is not an option. Dunkin has always been consistent for me with the exception of this location. 10am breakfast order, they do not inform us until we get to the window (and have paid) that the sourdough for the sandwich is still frozen, and they do not have English muffins available for our second choice. Unfortunately, this is not a unique experience for this location and is the one consistent thing about it. The franchise should be pulled.
Atmosphere: 1
Food: 1
Service: 1
Divya Hegde
The lady at the dunkin drive thru made my whole day! She is super kind and accommodating. Service is quick as well!
Atmosphere: 5
Food: 5
Service: 5
Kaitlyn Downey
I used to get a little frustrated by the service here, but it's turned around so much!! Ash and Chris have made a huge difference in my experience at this location, so I'll keep going back!
Abrahan Cruzito
Every Dunkin u see an Arabian working!…..run! They can’t even make a caramel macchiato right can’t do anything right at that!
Shae Iverson
Served a burnt bagel. When I went back and politely asked for a new one to be made the kid that brought the "new" one out said it wasn't even burnt. New bagel was also burnt and stale. Took my sandwich and drink back for a full refund. It's a shame they suck so bad I was very happy one was going to be so close to home. not to mention the same drink I always order is different every time there and was told by the same kid, I ordered it wrong....
Atmosphere: 1
Food: 1
Service: 1
Marilee Mckenna-Marsal
I go here once a week for a latte. No more now due to product inconsistencies. Lattes are sometimes more froth than espresso and last time I visited, they gave me an Americano and charged me for a latte. I will go across the street to Starbucks for now on. They are always kind and cheerful when serving, but I'd rather have a consistent product.
Come here to pick delivery and they aways put us off. I average 30 mins here waiting on orders or longer. Was told today by the staff delivery customers are lazy and need to pick up there own orders and they won't start a the order tell they have no customer in drive though.
Service: 1
Bob Scratchit
Excellent fast service with a smile!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns, Dozen Donuts
J STEPHEN WILLIAMS
Delicious and affordable with several options.
Atmosphere: 4
Food: 4
Service: 4
Ashley Sherrow
Im a “regular” of this location (at least once a week) who has officially decided to find another breakfast/coffee stop. The last two times I’ve gone, my bagel was so stale I couldn’t even eat it. Ridiculous that they felt fine serving that to me. Also I’m annoyed that even if there is no one behind you, they make you pull forward to the front of the store or a parking spot to get your order.
Even if you order ahead, be prepared to wait. The drive-thru staff gets upset if you don’t check in through the speaker, but if you go straight to the pickup window, they ignore you while focusing on other drive-thru orders. It feels like a lose lose situation because either you wait just as long as everyone else or you get scolded for trying to pick up the order you placed in advance. It's time to find a new morning coffee spot.
Atmosphere: 1
Food: 1
Service: 1
Mmm so yummy
Bring back butternut!! Breakfast sandwiches are delicious!
Atmosphere: 5
Food: 5
Service: 5
Neidajah was very friendly and provided the best service I have ever had at the East Central location she is a keeper for sure
Atmosphere: 5
Food: 5
Service: 5
Only giving 1 star because zero is not an option. Dunkin has always been consistent for me with the exception of this location. 10am breakfast order, they do not inform us until we get to the window (and have paid) that the sourdough for the sandwich is still frozen, and they do not have English muffins available for our second choice. Unfortunately, this is not a unique experience for this location and is the one consistent thing about it. The franchise should be pulled.
Atmosphere: 1
Food: 1
Service: 1
The lady at the dunkin drive thru made my whole day! She is super kind and accommodating. Service is quick as well!
Atmosphere: 5
Food: 5
Service: 5
I used to get a little frustrated by the service here, but it's turned around so much!! Ash and Chris have made a huge difference in my experience at this location, so I'll keep going back!
Every Dunkin u see an Arabian working!…..run! They can’t even make a caramel macchiato right can’t do anything right at that!
Served a burnt bagel. When I went back and politely asked for a new one to be made the kid that brought the "new" one out said it wasn't even burnt. New bagel was also burnt and stale. Took my sandwich and drink back for a full refund. It's a shame they suck so bad I was very happy one was going to be so close to home. not to mention the same drink I always order is different every time there and was told by the same kid, I ordered it wrong....
Atmosphere: 1
Food: 1
Service: 1
I go here once a week for a latte. No more now due to product inconsistencies. Lattes are sometimes more froth than espresso and last time I visited, they gave me an Americano and charged me for a latte. I will go across the street to Starbucks for now on. They are always kind and cheerful when serving, but I'd rather have a consistent product.
Restaurantji Recommends
Made me late!
Service: 1
Come here to pick delivery and they aways put us off. I average 30 mins here waiting on orders or longer. Was told today by the staff delivery customers are lazy and need to pick up there own orders and they won't start a the order tell they have no customer in drive though.
Service: 1
Excellent fast service with a smile!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns, Dozen Donuts
Delicious and affordable with several options.
Atmosphere: 4
Food: 4
Service: 4
Im a “regular” of this location (at least once a week) who has officially decided to find another breakfast/coffee stop.
The last two times I’ve gone, my bagel was so stale I couldn’t even eat it. Ridiculous that they felt fine serving that to me.
Also I’m annoyed that even if there is no one behind you, they make you pull forward to the front of the store or a parking spot to get your order.
Atmosphere: 3
Food: 1
Service: 4
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