Firehouse Subs South Rock

Vegetarian options: Enough selection to satisfy your hunger.

Wheelchair accessibility: Easy-to-use

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Baguette, Chips

We love the food! Their app is easy to use and it’s usually ready when I walk in to pick it up. Very nice and friendly staff!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hook & Ladder

Firehouse is my favorite sub franchise. But unfortunately there was a blonde hair in my sandwich. I didn’t think to take a picture in the moment however I’m not the first reviewer that complained about hair in their food from this location.

Great service and excellent delivery service!!

Atmosphere: 5

Food: 5

Service: 5

I got firehosed. I got a sadwich to go, got it back to my hotel to find that they went chincy on the turkey. Seriously, there was only like two slices on it.

I have points which means I've eating from this chain many times and I have to say whoever made the sandwich was stingy as hell as though the less they put in it, the more they ged paid something...geez!

Atmosphere: 4

Food: 2

Service: 5

Good food, good meat, good god let's eat.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Firehouse Meatball, Italian

I love firehouse subs and this location might be one of the best!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Firehouse Meatball

Don't go! It used to be the best sub place in the area, now it's below Subway. Save some cash and go to Subway. If you want a good sub Jersey Mike's.

Atmosphere: 2

Food: 1

Service: 3

Order 2 subs through grubhub. Before ordering I called and asked to put my sauce (mayo, deli mustard and Italian dressing) on the side because you can't request it on the app. The shift manager said she would and if I ordered after she was go she would leave a note. About 2 hours later I called and told them I placed a GrubHub order and called earlier about getting my sauces put on the side. The new manager acknowledged the first shift manager did leave a note for this to be done and it would be place with my order. When the GrubHub driver dropped the food off. I didn't have the sauce and both subs where missing there pickle. I called and talked to the manager and she wanted the GrubHub driver to drive all the way back to get my sauce that THEY forgot to put into the bag. This isn't even the first time I've had problems with this store. I've had messed up orders 2-3 other times.

Update. I've tried talking to both support and the store. They are both saying it's GrubHubs fault and not the stores fault. Which it's 100% the stores fault. Like I said. I called multiple times to make sure they would do what they said.

Food: 1

Service: 1

Had difficulty responding to the question. Did not respond.

Atmosphere: 5

Food: 5

Service: 5

Jmmy is always so passionate about his guest/customers , the food is always great. Overall im very satisfied with this firehouse location and Jimmy is amazing!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Turkey Bacon Ranch, Roll, Jamaican Jerk Turkey

She touched my top of my cup an look at me like it’s ok sassy little girl

Atmosphere: 4

Food: 4

Service: 1

Recommended dishes: Hero Hot Sub, Sandwhich

Best sandwiches!! Each time I’ve been never been disappointed!!

Atmosphere: 5

Food: 5

Service: 5

I recently visited your Firehouse Subs and was disappointed by the behavior of the manager on duty. The manager was unprofessional and exhibited poor customer service. They forgot part of my order and responded aggressively when I inquired about it. I believe this behavior is unacceptable and warrants immediate attention. I would appreciate it if you could address this matter promptly.

In specific your manager employee admonished me because she claims I "rolled my eyes" which I did not and even if I did, I am a grown man. Please leave your email in the response and I can personally email you.

Atmosphere: 1

Food: 1

Service: 1

Good sandwiches! Good friendly atmosphere

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Firehouse Meatball, Firehouse Steak & Cheese