Love the fact they hire young people, disappointed in the lack of maturity. Case in point, placed an order and they work as a Team of 3 to construct sandwiches after order is taken. We'll two of three sandwiches were to be toasted and one worker decides he is going to make another worker move out the way by touching her on arm with a hot tool used to remove sandwiches from oven, she screams cause it's hot 🔥 and distracts the third worker as he is constructing the third sandwich which he makes wrong because he didn't read how it was to be made. It's no fun watching kids play while making your food and spending the money they ask for. Disgruntled Customer
Atmosphere: 2
Food: 2
Service: 1
Karmina Hill
Try the club lulu with cheese.
Atmosphere: 3
Food: 4
Service: 4
Ricardo Landeros
Good service and amazing food. The employees were very helpful and great!!! Would highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Holly Nelson
Fast, friendly service. Great food.
Food: 5
Service: 5
Rebeca Milam
Staff not friendly at all no welcome no thank you. just a rush you out the door.
Service: 1
Sally Bannon
Need more customer care attitude.
Atmosphere: 4
Food: 3
Service: 2
S Lewis
The food here was very good. The customer service was terrible! Waited for a long time to even b addressed, then when we asked questions the lady rolled her eyes and was not helpful at all. Also the inside was a mess! And very loud! We couldn’t even talk at our table.
Atmosphere: 1
Food: 5
Service: 1
Sienna Cope
First time in this specific reasturant, didn't know about the online counter and they pointed out like I should have already known, was rude from the get go, and they forgot chips that were paid for, thankfully we checked before we left and were able to get them. However, unfortunately never returning to this location again.
Atmosphere: 1
Service: 1
Lema Issa
Delivered to wrong address
Morgan
My lettuce wrapped was not wrapped correctly. It felt apart so bad I had to just use a fork and knife. Lowkey irritated me lol
Delivery through Uber, which means it's worthless.
Kyle Weis
One of the best Jimmy John's I've been to. Been here multiple times and staff is always exceptional.
Atmosphere: 5
Food: 5
Service: 5
Matt Crawford
Delivered wrong food. Then lied about crediting me for the food
Jeff Wilson
Slowest delivery of any restaurant in Wichita. Which is appalling for a place that advertises as freaky fast. You call them and they don’t seem to understand why waiting over an hour is a problem. They also always seem to forget an item. Either the chips or a drink.
The worst part is once the order leaves the store, they immediately mark it as delivered on the tracker. Most likely explanation I can think of is this helps their metrics with Jimmy John’s corporate. If corporate knew how slow they were, there would be problems.
Service: 1
Matt Hundley
I’m the only person in the place, I make an order for one of their hot sandwiches. What I get is a hot sandwich, however it is loaded with extras that I didn’t ask for and don’t come on that sandwich. I don’t know about you but as far as I’m concerned you’re ripping me off when I’m not getting what I ordered. This was intentional, so I would never recommend anything from this establishment. Yes intentional, I was the only customer in the place when I made that order. So either they are complete idiots or did that on purpose. I will tell everyone I know about this, and to not spend money with these folks.
Love the fact they hire young people, disappointed in the lack of maturity. Case in point, placed an order and they work as a Team of 3 to construct sandwiches after order is taken. We'll two of three sandwiches were to be toasted and one worker decides he is going to make another worker move out the way by touching her on arm with a hot tool used to remove sandwiches from oven, she screams cause it's hot 🔥 and distracts the third worker as he is constructing the third sandwich which he makes wrong because he didn't read how it was to be made. It's no fun watching kids play while making your food and spending the money they ask for. Disgruntled Customer
Atmosphere: 2
Food: 2
Service: 1
Try the club lulu with cheese.
Atmosphere: 3
Food: 4
Service: 4
Good service and amazing food. The employees were very helpful and great!!! Would highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Fast, friendly service. Great food.
Food: 5
Service: 5
Staff not friendly at all no welcome no thank you. just a rush you out the door.
Service: 1
Need more customer care attitude.
Atmosphere: 4
Food: 3
Service: 2
The food here was very good. The customer service was terrible! Waited for a long time to even b addressed, then when we asked questions the lady rolled her eyes and was not helpful at all. Also the inside was a mess! And very loud! We couldn’t even talk at our table.
Atmosphere: 1
Food: 5
Service: 1
First time in this specific reasturant, didn't know about the online counter and they pointed out like I should have already known, was rude from the get go, and they forgot chips that were paid for, thankfully we checked before we left and were able to get them. However, unfortunately never returning to this location again.
Atmosphere: 1
Service: 1
Delivered to wrong address
My lettuce wrapped was not wrapped correctly. It felt apart so bad I had to just use a fork and knife. Lowkey irritated me lol
Food: 2
Restaurantji Recommends
Delivery through Uber, which means it's worthless.
One of the best Jimmy John's I've been to. Been here multiple times and staff is always exceptional.
Atmosphere: 5
Food: 5
Service: 5
Delivered wrong food. Then lied about crediting me for the food
Slowest delivery of any restaurant in Wichita. Which is appalling for a place that advertises as freaky fast. You call them and they don’t seem to understand why waiting over an hour is a problem. They also always seem to forget an item. Either the chips or a drink.
The worst part is once the order leaves the store, they immediately mark it as delivered on the tracker. Most likely explanation I can think of is this helps their metrics with Jimmy John’s corporate. If corporate knew how slow they were, there would be problems.
Service: 1
I’m the only person in the place, I make an order for one of their hot sandwiches. What I get is a hot sandwich, however it is loaded with extras that I didn’t ask for and don’t come on that sandwich. I don’t know about you but as far as I’m concerned you’re ripping me off when I’m not getting what I ordered. This was intentional, so I would never recommend anything from this establishment. Yes intentional, I was the only customer in the place when I made that order. So either they are complete idiots or did that on purpose. I will tell everyone I know about this, and to not spend money with these folks.
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