Incoherent workers can’t handle the simplest task and don’t understand what we try to say when we order.
Atmosphere: 1
Food: 3
Service: 1
Derrick Vaughn
The answer my calls but hung up so I called them again then they gubg
Atmosphere: 1
Food: 1
Service: 1
Natalie Berkley
the crew working tonight around 9:30 was amazing. everyone was so kind and our order was perfect. this is the best service i’ve ever had at this McDonalds, yall deserve a raise
Atmosphere: 5
Food: 5
Service: 5
Elizah C
Excellent customer service
Atmosphere: 5
Food: 4
Service: 5
Jason
This is the last time I come to this McDonald's. Service isn't just horrible it is non-existent. Not only do the appropriate condiments not come with order, even when you pay for extra, but when you go in to ask for them they leave you standing at the counter for a good 5 minutes before they acknowledge you. Everyone should be fired and either close the location or hire staff that actually want to earn their paycheck.
Atmosphere: 1
Food: 3
Service: 1
Suzie Jesser
Every time I go to McDonald's, the people in the Drive-thru want to hurry you up as if they are bored and this really irritates me. The last time was the straw. I ordered 6 breakfast burritos and when i got my order, I repeated to the girl who gave my order and she assured me there were 6 breakfast burritos in the bag and when I got to work and was giving out the burritos, there were only 5 in the bag. I called the store and was repeatedly told sorry...I'm done with McDonald's. This is so unexceptable.
Atmosphere: 5
Food: 5
Service: 1
Preston Caylor
Constant mess ups, long wait times, careless staff, overall just an annoying location. The people that work here are so lifeless and lazy that they forget to bring out our orders. I had to wait 30 minutes for a curbside order I placed 20 minutes before getting here.
Atmosphere: 1
Food: 2
Service: 1
Johnny Esparza
Very clean all the time and you get your meal in a timely manner
Atmosphere: 5
Food: 4
Service: 5
S W
Came here at 2:47 in the morning on 1/12/26 as soon as I pull in two vehicles are parked in the parking lot that are the workers standing outside, proceed to go to the drive thru get no answer wait 5 mins nothing, as I was leaving both employees were still standing by their vehicles out in the parking lot doing whatever they were doing. Very poor customer service!
Atmosphere: 1
Food: 1
Service: 1
Rebekah Reyes
Ordered ahead with the mobile app to skip this locations ridiculous wait times and we have still been waiting in the pick up spot for over 10 minutes and counting. This is absolutely ridiculous. Had the location turned on for “smooth service” and it didn’t make any difference.
What I ask for did not get and then they like they don't care here Did not even try to fix the problem at al Has to be the worse Macdonalds here in Wichita that lane owns
Atmosphere: 1
Food: 1
Service: 1
Ashley Harkins
We sat in line for this McDonalds for over an hour, and then when we got up to the ordering window, we sat there for 30 more minutes, just to be told that they couldn’t serve us because too many people quit. What kind of McDonald’s can’t handle a late night rush. Very disappointed, I want my 2 hours back please.
Service: 1
Richard Frye
Ordered $73 worth of food at about 3:30 A.M. last this morning after arriving in town from a 9 hr drive from Memphis, TN. The uber Driver arrived at 3:42 A.M. and told them that he had a pick up for me. He waited until about 4:09 A.M. at which point McDonalds told him it's after 4:00 and they are only serving breakfast. I called the store to explain my situation and was told it's 4:36 we start serving breakfast at 4:00. While I understand they're requirememnts, I ordered the food prior to the switch. I was then told that my order was made and that the uber driver stole my order just to get me off the phone. The uber driver had already notified uber of the situation, meaning they lied to me to get me off the phone. I am 100% certain they seen that big order and said just wait until 4 A.M. and not make it due to the change over to breakfast.
Service: 1
Kameron KG
Shake taste horrible, like straight strawberry syrup. This is how my burger was packaged and was drenched in ketchup. How much ketchup do you have to put on a damn cheeseburger be for real👎🏼 horrible experience, shake taste horrible and the double cheeseburger was soggy with ketchup. 0/10 If you eat here I’d dine in so you can make sure you get good food.
Incoherent workers can’t handle the simplest task and don’t understand what we try to say when we order.
Atmosphere: 1
Food: 3
Service: 1
The answer my calls but hung up so I called them again then they gubg
Atmosphere: 1
Food: 1
Service: 1
the crew working tonight around 9:30 was amazing. everyone was so kind and our order was perfect. this is the best service i’ve ever had at this McDonalds, yall deserve a raise
Atmosphere: 5
Food: 5
Service: 5
Excellent customer service
Atmosphere: 5
Food: 4
Service: 5
This is the last time I come to this McDonald's. Service isn't just horrible it is non-existent. Not only do the appropriate condiments not come with order, even when you pay for extra, but when you go in to ask for them they leave you standing at the counter for a good 5 minutes before they acknowledge you. Everyone should be fired and either close the location or hire staff that actually want to earn their paycheck.
Atmosphere: 1
Food: 3
Service: 1
Every time I go to McDonald's, the people in the Drive-thru want to hurry you up as if they are bored and this really irritates me. The last time was the straw. I ordered 6 breakfast burritos and when i got my order, I repeated to the girl who gave my order and she assured me there were 6 breakfast burritos in the bag and when I got to work and was giving out the burritos, there were only 5 in the bag. I called the store and was repeatedly told sorry...I'm done with McDonald's. This is so unexceptable.
Atmosphere: 5
Food: 5
Service: 1
Constant mess ups, long wait times, careless staff, overall just an annoying location. The people that work here are so lifeless and lazy that they forget to bring out our orders. I had to wait 30 minutes for a curbside order I placed 20 minutes before getting here.
Atmosphere: 1
Food: 2
Service: 1
Very clean all the time and you get your meal in a timely manner
Atmosphere: 5
Food: 4
Service: 5
Came here at 2:47 in the morning on 1/12/26 as soon as I pull in two vehicles are parked in the parking lot that are the workers standing outside, proceed to go to the drive thru get no answer wait 5 mins nothing, as I was leaving both employees were still standing by their vehicles out in the parking lot doing whatever they were doing.
Very poor customer service!
Atmosphere: 1
Food: 1
Service: 1
Ordered ahead with the mobile app to skip this locations ridiculous wait times and we have still been waiting in the pick up spot for over 10 minutes and counting. This is absolutely ridiculous. Had the location turned on for “smooth service” and it didn’t make any difference.
Service: 1
Restaurantji Recommends
What I ask for did not get and then they like they don't care here Did not even try to fix the problem at al Has to be the worse Macdonalds here in Wichita that lane owns
Atmosphere: 1
Food: 1
Service: 1
We sat in line for this McDonalds for over an hour, and then when we got up to the ordering window, we sat there for 30 more minutes, just to be told that they couldn’t serve us because too many people quit. What kind of McDonald’s can’t handle a late night rush. Very disappointed, I want my 2 hours back please.
Service: 1
Ordered $73 worth of food at about 3:30 A.M. last this morning after arriving in town from a 9 hr drive from Memphis, TN. The uber Driver arrived at 3:42 A.M. and told them that he had a pick up for me. He waited until about 4:09 A.M. at which point McDonalds told him it's after 4:00 and they are only serving breakfast. I called the store to explain my situation and was told it's 4:36 we start serving breakfast at 4:00. While I understand they're requirememnts, I ordered the food prior to the switch. I was then told that my order was made and that the uber driver stole my order just to get me off the phone. The uber driver had already notified uber of the situation, meaning they lied to me to get me off the phone. I am 100% certain they seen that big order and said just wait until 4 A.M. and not make it due to the change over to breakfast.
Service: 1
Shake taste horrible, like straight strawberry syrup. This is how my burger was packaged and was drenched in ketchup. How much ketchup do you have to put on a damn cheeseburger be for real👎🏼 horrible experience, shake taste horrible and the double cheeseburger was soggy with ketchup. 0/10 If you eat here I’d dine in so you can make sure you get good food.
Atmosphere: 1
Food: 1
Service: 1
Super good wonderful service
Atmosphere: 5
Food: 5
Service: 5
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