Mobile order was ready when I got to the store hot and fresh
Dimitri bolotnij
I pulled up around 4:45am in the after seeing two cars already in the Drive-Thru getting food. I pulled up to the speaker and called out for someone multiple times over the course of 5 minutes to no response. An employee taking out the trash clearly saw me calling out to the speaker went back inside and I still wasn't helped. Morning shift doesn't seem to have it together...
Misty Pibbles
This location is one of the worst in town. You make us wait for fish sandwiches, only to give us old fish. Would it be too much to ask for the cheese to actually be on the bun? Not somewhat on the bun, most of it in the box. Are you tossing the cheese from across the building? Made us wait and STILL gave us cold disgusting fries. None of it was edible. Good luck calling and getting anywhere with someone that answers the phone.
Trey Cunningham
10/10 they will get your order incorrect SPECIFICALLY this store.
Addie Smiley
waited in the left line while he proceeded to take 4 other people’s orders in the right lane who were before me. all i got told was “1 moment” and it wasn’t even in a nice way. overall very poor service and very poor employees. i haven’t had one good experience being here and i will not be coming back. I advise everybody does the same.
Nick Cruz
This is consistently one of the poorest McDonald’s locations in Wichita. Orders are ALWAYS incorrect, staff are often unprofessional, and resolving issues that should have been avoided in the first place tends to be unnecessarily difficult. Overall, this location should be avoided . In such a nice part of Wichita it’s disappointing
Madi Turner
If you ever come here around 10.. Don't. It is the slowest service & the food usually sucks. Idk what is wrong with the night management but it seems like they need to change something. It's fast food for a reason. Not me sitting in line for 20+ min
Maya Hull
Do not try to order a diet drink from here because they do not care.
Service: 1
Kelly Collins
Very slow on 3rd shift to get ur food and very disrespectful workers
Atmosphere: 2
Food: 3
Service: 1
Plantor
Extremely rude workers, waited 30 minutes for food only for the entire order to be both wrong and also the food that was right was very old and stale except for the nuggets which were so uncooked they were inedible. Told 5 different workers that our drinks were wrong and not a single one did anything. By the time we had the right order everything was cold and the worker that did fix the order was extremely rude while doing so.
Don't know if it's staff, management, or equipment, but this is the slowest damn McDonald's in all of America. Feels silly to complain about and write a review about a McDonald's on Google but...it's beyond ridiculous.
Service: 1
cassidy smith
It amazes me at how many employees will walk past you at the counter and not say anything to you or anyone else. I have currently been standing inside waiting to get my mobile order for 10 minutes. Not one employee has acknowledged me but at least 4 different ones have walked past, including a manager on her phone.
Tony
We get terrible service at this location on a regular basis. Today, we were in the drive thru waiting at the intercom to order. "Welcome to McDonald's. Will you be using the app?" I said yes and told her that I have a code. No response after 5 minutes of saying hello to the intercom as I watched 6 cars in the other lane order and drive past. I got behind the 6th car and ordered at the window so the guy behind me wouldn't honk any longer. THEN....was told to pull forward and wait longer. No problem, right? WRONG....I looked in the bag when I got home, and they gave me the wrong items m, even though the receipt reflected the correct items. This has happened so many times now. At times, the managers get attitudes with us about putting the wrong items in the bag. I had one of them curse at me for bringing a truck with attached trailer through the drive thru, WTH?
Ever since the remodel and staff change several years ago, this McDonald's has operated poorly pertaining to customer service and proper flow of business. We get breakfast next door from Braum's often now, as we are regularly reminded why getting breakfast from this McDonald's is a bad idea. Really disappointed yet again.
Atmosphere: 2
Food: 3
Service: 1
Maryssa Hahn
Chick was geekin off something. Maybe y’all should drug test. Burger ordered with no onions had onions all over it. Do not ever order here if you have allergies. Fries were good.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Fries, French Fries
Jennifer Mitchell
Waited over 15 minutes in a pickup spot. All of the other pickup customers and the long line at the drive through were all served and we still had no food. Went inside, had to wait another couple of minutes before anyone even acknowledged me and once they did I explained we had a pickup order which they finally located but only because I saw the bag sitting behind the counter with curbside pickup #1 on it (the spot I was parked in) and pointed it out. The order was missing part of the food. They finally added the rest of the food to the bag and even the large fries were only half full and one of those orders of fries was spilled all over in the bag. This is a regular occurrence at this location. We are officially done visiting this location as of today. Frustrating!
Mobile order was ready when I got to the store hot and fresh
I pulled up around 4:45am in the after seeing two cars already in the Drive-Thru getting food. I pulled up to the speaker and called out for someone multiple times over the course of 5 minutes to no response. An employee taking out the trash clearly saw me calling out to the speaker went back inside and I still wasn't helped.
Morning shift doesn't seem to have it together...
This location is one of the worst in town. You make us wait for fish sandwiches, only to give us old fish. Would it be too much to ask for the cheese to actually be on the bun? Not somewhat on the bun, most of it in the box. Are you tossing the cheese from across the building? Made us wait and STILL gave us cold disgusting fries. None of it was edible. Good luck calling and getting anywhere with someone that answers the phone.
10/10 they will get your order incorrect SPECIFICALLY this store.
waited in the left line while he proceeded to take 4 other people’s orders in the right lane who were before me. all i got told was “1 moment” and it wasn’t even in a nice way. overall very poor service and very poor employees. i haven’t had one good experience being here and i will not be coming back. I advise everybody does the same.
This is consistently one of the poorest McDonald’s locations in Wichita. Orders are ALWAYS incorrect, staff are often unprofessional, and resolving issues that should have been avoided in the first place tends to be unnecessarily difficult. Overall, this location should be avoided . In such a nice part of Wichita it’s disappointing
If you ever come here around 10.. Don't. It is the slowest service & the food usually sucks. Idk what is wrong with the night management but it seems like they need to change something. It's fast food for a reason. Not me sitting in line for 20+ min
Do not try to order a diet drink from here because they do not care.
Service: 1
Very slow on 3rd shift to get ur food and very disrespectful workers
Atmosphere: 2
Food: 3
Service: 1
Extremely rude workers, waited 30 minutes for food only for the entire order to be both wrong and also the food that was right was very old and stale except for the nuggets which were so uncooked they were inedible. Told 5 different workers that our drinks were wrong and not a single one did anything. By the time we had the right order everything was cold and the worker that did fix the order was extremely rude while doing so.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Don't know if it's staff, management, or equipment, but this is the slowest damn McDonald's in all of America. Feels silly to complain about and write a review about a McDonald's on Google but...it's beyond ridiculous.
Service: 1
It amazes me at how many employees will walk past you at the counter and not say anything to you or anyone else. I have currently been standing inside waiting to get my mobile order for 10 minutes. Not one employee has acknowledged me but at least 4 different ones have walked past, including a manager on her phone.
We get terrible service at this location on a regular basis. Today, we were in the drive thru waiting at the intercom to order. "Welcome to McDonald's. Will you be using the app?" I said yes and told her that I have a code. No response after 5 minutes of saying hello to the intercom as I watched 6 cars in the other lane order and drive past. I got behind the 6th car and ordered at the window so the guy behind me wouldn't honk any longer. THEN....was told to pull forward and wait longer. No problem, right? WRONG....I looked in the bag when I got home, and they gave me the wrong items m, even though the receipt reflected the correct items. This has happened so many times now. At times, the managers get attitudes with us about putting the wrong items in the bag. I had one of them curse at me for bringing a truck with attached trailer through the drive thru, WTH?
Ever since the remodel and staff change several years ago, this McDonald's has operated poorly pertaining to customer service and proper flow of business. We get breakfast next door from Braum's often now, as we are regularly reminded why getting breakfast from this McDonald's is a bad idea. Really disappointed yet again.
Atmosphere: 2
Food: 3
Service: 1
Chick was geekin off something. Maybe y’all should drug test. Burger ordered with no onions had onions all over it. Do not ever order here if you have allergies. Fries were good.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Fries, French Fries
Waited over 15 minutes in a pickup spot. All of the other pickup customers and the long line at the drive through were all served and we still had no food. Went inside, had to wait another couple of minutes before anyone even acknowledged me and once they did I explained we had a pickup order which they finally located but only because I saw the bag sitting behind the counter with curbside pickup #1 on it (the spot I was parked in) and pointed it out. The order was missing part of the food. They finally added the rest of the food to the bag and even the large fries were only half full and one of those orders of fries was spilled all over in the bag. This is a regular occurrence at this location. We are officially done visiting this location as of today. Frustrating!
Atmosphere: 2
Food: 3
Service: 1
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