Everything I ordered was 5 stars except for the service. I walked up to the registers. I have never been there before. There was a guy standing there completely ignoring me. He saw me a couple times and walked away. That's damn rude! I tried to wave him down but again he ignored me. I stood there for a while til a woman saw me and helped me. I mean really? I won't be going back to this location and neither will my friends.
Atmosphere: 5
Food: 5
Service: 2
Recommended dishes: Grilled Cheese
Bailey Weding
The staff was very kind and the food was delicious. The prices are too high for the portion in my opinion but I will be back because the food was so good and fresh. The orange scone was the best scone ive ever had in my life. The bread phenomenal. The chicken soup was just what i needed and their new capresse sandwich was wonderful. Thank you and see you soon ❤️
Atmosphere: 5
Food: 5
Service: 5
Edgard Andrades
Celebrating the day of the wise men 7:43pm with my three friends wanting to enjoy a hot coffee with desserts a good talk in paneras and they serve us cold coffees in takeaway glasses, we asked them to heat it up and they arrived half an hour later when there was no dessert anymore 🫣🤣 it was just a pleasant moment it was too much to ask?
Did a pickup order from the app. Went to pick it up and they did not have the breakfast soufflé I ordered. Had a different flavor and I reluctantly said yes, he picked it up and carried to the kitchen, I said you don’t have to heat it, which he ignored. Still waited and finally asked for the manager. She checked on the order and they had given the other soufflé away!! She said they would make more could I come back on 23 minutes. I don’t live close! More gas, more time!! I showed her 2 emails from Panera giving $2 off an order and $3 off an order which had no expiration date. She said corporate doesn’t do a good job with their emails. Went back after 23 minutes and waited longer. Took it home and bread was still gooey and there was was a 1 1/2 inch piece of bacon on top for a spinach bacon soufflé . The quality of food has gone down hill and prices higher. $5 for a cookie and $20 for a loaf of bread. The bakery and bread are still good. Have $25 with of gift cards. Will use ion bread, not going back, and not buying any more gift cards ever!!
Ann Bolton
The food is always delish!! Love the salads!! Ashley Customer service was excellent!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad
Tim Haag
Great lunch!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad
Gladys Mae Cox
Ordered soup with bread bowl. Didn't get my soup with bread. When I asked for the bread bowl, I was told I didn't ask for one. So, I for bread to eat with my soup. I got a hard sorry excuse for bread.
Atmosphere: 3
Food: 2
Service: 1
Mehmet Uzun
Slowest service. Still waiting for them to pour the soup in a cup.
Service: 1
Farah G
Service at times are slow and customer service not good but food and atmosphere is good
Since when does a cappuccino have no sweetener in it??? There isn't even an option on Doordash to even get sweetener in it so I thought it was already in it!!! No sugar at home either! THANKS!
Farah Gohari
Service at times are slow and customer service not good but food and atmosphere is good
Atmosphere: 4
Food: 4
Service: 2
Romey2fresh
Why does is it always take so long
Tia Livengood
Spent 2 dollars on a toasted but still cold, plain bagel cut 75/25, with frozen butter out of a small cup.
Atmosphere: 1
Food: 1
Service: 1
Saindy Pyles
Really annoying how they keep getting your order wrong!!! It’s not that hard not to toast the veggies! . Who wants hot tomatoes, hot avocado hot lettuce on a sandwich!!
Everything I ordered was 5 stars except for the service. I walked up to the registers. I have never been there before. There was a guy standing there completely ignoring me. He saw me a couple times and walked away. That's damn rude! I tried to wave him down but again he ignored me. I stood there for a while til a woman saw me and helped me. I mean really? I won't be going back to this location and neither will my friends.
Atmosphere: 5
Food: 5
Service: 2
Recommended dishes: Grilled Cheese
The staff was very kind and the food was delicious. The prices are too high for the portion in my opinion but I will be back because the food was so good and fresh. The orange scone was the best scone ive ever had in my life. The bread phenomenal. The chicken soup was just what i needed and their new capresse sandwich was wonderful. Thank you and see you soon ❤️
Atmosphere: 5
Food: 5
Service: 5
Celebrating the day of the wise men 7:43pm with my three friends wanting to enjoy a hot coffee with desserts a good talk in paneras and they serve us cold coffees in takeaway glasses, we asked them to heat it up and they arrived half an hour later when there was no dessert anymore 🫣🤣 it was just a pleasant moment it was too much to ask?
Atmosphere: 4
Food: 2
Service: 2
Always love their bagels, soups and sandwiches
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Broccoli Cheddar, Broccoli Cheddar Soup
Did a pickup order from the app. Went to pick it up and they did not have the breakfast soufflé I ordered. Had a different flavor and I reluctantly said yes, he picked it up and carried to the kitchen, I said you don’t have to heat it, which he ignored. Still waited and finally asked for the manager. She checked on the order and they had given the other soufflé away!! She said they would make more could I come back on 23 minutes. I don’t live close! More gas, more time!! I showed her 2 emails from Panera giving $2 off an order and $3 off an order which had no expiration date. She said corporate doesn’t do a good job with their emails. Went back after 23 minutes and waited longer. Took it home and bread was still gooey and there was was a 1 1/2 inch piece of bacon on top for a spinach bacon soufflé . The quality of food has gone down hill and prices higher. $5 for a cookie and $20 for a loaf of bread. The bakery and bread are still good. Have $25 with of gift cards. Will use ion bread, not going back, and not buying any more gift cards ever!!
The food is always delish!! Love the salads!! Ashley Customer service was excellent!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad
Great lunch!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad
Ordered soup with bread bowl. Didn't get my soup with bread. When I asked for the bread bowl, I was told I didn't ask for one. So, I for bread to eat with my soup. I got a hard sorry excuse for bread.
Atmosphere: 3
Food: 2
Service: 1
Slowest service. Still waiting for them to pour the soup in a cup.
Service: 1
Service at times are slow and customer service not good but food and atmosphere is good
Atmosphere: 4
Food: 4
Service: 2
Restaurantji Recommends
Since when does a cappuccino have no sweetener in it??? There isn't even an option on Doordash to even get sweetener in it so I thought it was already in it!!! No sugar at home either! THANKS!
Service at times are slow and customer service not good but food and atmosphere is good
Atmosphere: 4
Food: 4
Service: 2
Why does is it always take so long
Spent 2 dollars on a toasted but still cold, plain bagel cut 75/25, with frozen butter out of a small cup.
Atmosphere: 1
Food: 1
Service: 1
Really annoying how they keep getting your order wrong!!! It’s not that hard not to toast the veggies! . Who wants hot tomatoes, hot avocado hot lettuce on a sandwich!!
Service: 2
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