Love Schlotzskys but the service is horrible! Michelle-Young girl with big false eyelashes-was really put off that she had to take our order.
Keith Austin
This is the most underrated restaurant chain in Wichita. Every sandwich I've ever had here has been amazing. Shelby, the GM, provided some of the best customer service I've ever experienced. My only complaint is I live too far away to eat it more regularly.
Atmosphere: 5
Food: 5
Service: 5
Crystal Walker
Absolutely terrible don't order here I ordered through the mobile app every single component of my order had an issue when I called in the so-called GM put me on hold without telling me gave me to someone else didn't explain what was going on she pretended like she was the GM and over the store had an attitude was rude and condescending then put me down because she was tired of speaking to me with me asking questions he picks the phone back up and is seemingly unconcerned that his employee behaved in this manner never have these problems at the other location will never go there again
Atmosphere: 1
Food: 1
Service: 1
Amber Pearson
Poor customer service. Salads were wilted and not edible. Asked for a refund, but they didn’t know how to. Didn’t even bother to offer a gift card or make it right. Won’t be back.
Atmosphere: 1
Food: 1
Service: 1
Mark Wise
I frequent the one on Pawnee near Seneca and the one near Tyler. I enjoy both of those locations . This one, however, had the most disgusting sandwich and pepperoni pizza we have had! I wish I would have seen the 3.8 star rating of this location before spent our money there! It's sad how one location can be so much worse than the others!
Mike Steffan
Food was good. Our two orders had precise details. One was exactly as ordered, one was half right. If you have dietary restrictions check your meal.Dietary restrictions: One of two meals was NOT as ordered.
Atmosphere: 4
Food: 5
Service: 4
Jeff F
Great place to eat!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich Breads
Aidan D.
The man with colored hair made my visit worthwhile with thw way he was polite and patient while me and my family odered. The food was amazing
Richard Moyer
Small portions for the price. Friendly staff. The menu screens were too cycling too fast.
Atmosphere: 1
Food: 1
Service: 4
Don Foster
If you have a choice eat at some other restaurant definitely do not show up here 20 minutes prior to closing because the staff told us the lobby closes in 15 to 20 minutes. They no longer serving customers.
If you want to experience the longest drive through in all the land… this is the spot for you. I thought the first time perhaps it was just a bad day but the makes three times with waits between 15-45 min at the window. I was the only car in the drive through each time. Third time- I have learned my lesson!
Diana Fiorucci
Young lady greated us with a smile & very friendly. Food good, served quickly. Restaurant very clean. Noticed the employees were working hard too. Would recommend to anyone visiting the area to try the sandwiches.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: The Original Sandwich
Tom Yates
Always
Atmosphere: 5
Food: 5
Service: 5
Brian Alexander
My favorite sandwich chain.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large Original on Jalapeño Bread, Original Sandwich on Jalapeño Bread & Orchard Salad, Schlotzsky's Original and Turkey and Avocado Sandwiches, Sandwich Breads, The Original Sandwich
Tanya Horn
Always have bad service, not sure why I go back. Wrong sandwich and not very cordial staff.
Love Schlotzskys but the service is horrible! Michelle-Young girl with big false eyelashes-was really put off that she had to take our order.
This is the most underrated restaurant chain in Wichita. Every sandwich I've ever had here has been amazing. Shelby, the GM, provided some of the best customer service I've ever experienced. My only complaint is I live too far away to eat it more regularly.
Atmosphere: 5
Food: 5
Service: 5
Absolutely terrible don't order here I ordered through the mobile app every single component of my order had an issue when I called in the so-called GM put me on hold without telling me gave me to someone else didn't explain what was going on she pretended like she was the GM and over the store had an attitude was rude and condescending then put me down because she was tired of speaking to me with me asking questions he picks the phone back up and is seemingly unconcerned that his employee behaved in this manner never have these problems at the other location will never go there again
Atmosphere: 1
Food: 1
Service: 1
Poor customer service. Salads were wilted and not edible. Asked for a refund, but they didn’t know how to. Didn’t even bother to offer a gift card or make it right. Won’t be back.
Atmosphere: 1
Food: 1
Service: 1
I frequent the one on Pawnee near Seneca and the one near Tyler. I enjoy both of those locations . This one, however, had the most disgusting sandwich and pepperoni pizza we have had! I wish I would have seen the 3.8 star rating of this location before spent our money there! It's sad how one location can be so much worse than the others!
Food was good. Our two orders had precise details. One was exactly as ordered, one was half right. If you have dietary restrictions check your meal.Dietary restrictions: One of two meals was NOT as ordered.
Atmosphere: 4
Food: 5
Service: 4
Great place to eat!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich Breads
The man with colored hair made my visit worthwhile with thw way he was polite and patient while me and my family odered. The food was amazing
Small portions for the price. Friendly staff. The menu screens were too cycling too fast.
Atmosphere: 1
Food: 1
Service: 4
If you have a choice eat at some other restaurant definitely do not show up here 20 minutes prior to closing because the staff told us the lobby closes in 15 to 20 minutes. They no longer serving customers.
Service: 1
Restaurantji Recommends
If you want to experience the longest drive through in all the land… this is the spot for you. I thought the first time perhaps it was just a bad day but the makes three times with waits between 15-45 min at the window. I was the only car in the drive through each time. Third time- I have learned my lesson!
Young lady greated us with a smile & very friendly. Food good, served quickly. Restaurant very clean. Noticed the employees were working hard too. Would recommend to anyone visiting the area to try the sandwiches.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: The Original Sandwich
Always
Atmosphere: 5
Food: 5
Service: 5
My favorite sandwich chain.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large Original on Jalapeño Bread, Original Sandwich on Jalapeño Bread & Orchard Salad, Schlotzsky's Original and Turkey and Avocado Sandwiches, Sandwich Breads, The Original Sandwich
Always have bad service, not sure why I go back. Wrong sandwich and not very cordial staff.
Food: 1
Service: 1