Ive been going here for years and have been severely disappointed by today's experience. I had ordered coffers and as commons practice they provided me a cup holder. As I was grabbing the coffee the cup holder bended and the barista did notice; they held one of my drinks to prevent it from falling. As they let go of it, I had it but 2 drinks ended up spilling on me. Thank goodness they weren't hot beverages! The barista immediately turned around and didn't bat an eye. I ended up leaving but that experience was very disappointing.
Atmosphere: 3
Food: 3
Service: 1
Donna Moore
Friendly and fairly quick service
Atmosphere: 5
Food: 5
Service: 5
Cassandra
They don’t clean blender well so your drink taste like other people drinks. They also skimp on ingredients. Get charged extra for drink to be what it’s supposed to be then it ends up tasting like someone else’s frap
Rhonda Ferranti
Pleasant atmosphere. Friendly service. (Thank you to Jaron who has great customer service).
Atmosphere: 5
Food: 5
Service: 5
Catalina McElroy
Love this Starbucks, incredible employees!!!!
Atmosphere: 5
Food: 5
Service: 5
Sallie Tiger
I love my Starbucks. The people there are amazing. Service is great.
Atmosphere: 5
Food: 5
Service: 5
Renee Gonzalez
I want to shout out to Amanda at this location!!! Always so super sweet and always with a smile!!! Shes been at this spot for a long time, and I always look forward to seeing her!!! Great customer service!!!
Service: 5
Kevin Luther
Always a pleasure coming here. I felt comfortable and valued.
julie Rowan lutz
The staff here are always super friendly. They were quick to get my order out.
Usually the coffee is good. The last time I went my coffee was weak and not filled full. Not sure what happened.
Food: 4
Service: 5
Cinthia Guerrero
This is my to go to Starbucks, everyone is kind and welcoming. Today I didn’t have a pleasant experience at all. I was told to park and wait on my drink, I know they’re constantly busy especially on Fridays but I simply asked the cashier if he had an idea on the wait time? If over 5 min I would like a refund. Jett simply stated I don’t know I don’t make the drinks.. as someone in customer service it’s common sense to ask the baristas? Then I stated if I can get a refund and once again he said “I don’t know, yea will try” I’ve checked and never was there a refund issued.. Feedback for this new employee is simply ask your team or manager if you’re unsure and try being more customer oriented. They’re always 10/10 today was definitely 1/10 no refund or drink…
Atmosphere: 4
Food: 5
Service: 3
Rachel Tumbleston
This Starbucks is fine although the drive thru is a bad design. The only other thing I have to say is when there wasn’t a single car in the drive thru mid day, I made the apparent mistake of pulling up to the speaker TOO SOON after placing my order and was scolded for it. Won’t be back for a while. I’d understand if there wasn’t a line in front of/behind me- but it was around the least busy part of the day. While I understand this may have come as an annoyance to the person on the speaker, she didn’t need to scold and lecture me for it.
Ive been going here for years and have been severely disappointed by today's experience. I had ordered coffers and as commons practice they provided me a cup holder. As I was grabbing the coffee the cup holder bended and the barista did notice; they held one of my drinks to prevent it from falling. As they let go of it, I had it but 2 drinks ended up spilling on me. Thank goodness they weren't hot beverages! The barista immediately turned around and didn't bat an eye. I ended up leaving but that experience was very disappointing.
Atmosphere: 3
Food: 3
Service: 1
Friendly and fairly quick service
Atmosphere: 5
Food: 5
Service: 5
They don’t clean blender well so your drink taste like other people drinks. They also skimp on ingredients. Get charged extra for drink to be what it’s supposed to be then it ends up tasting like someone else’s frap
Pleasant atmosphere. Friendly service. (Thank you to Jaron who has great customer service).
Atmosphere: 5
Food: 5
Service: 5
Love this Starbucks, incredible employees!!!!
Atmosphere: 5
Food: 5
Service: 5
I love my Starbucks. The people there are amazing. Service is great.
Atmosphere: 5
Food: 5
Service: 5
I want to shout out to Amanda at this location!!! Always so super sweet and always with a smile!!! Shes been at this spot for a long time, and I always look forward to seeing her!!! Great customer service!!!
Service: 5
Always a pleasure coming here. I felt comfortable and valued.
The staff here are always super friendly. They were quick to get my order out.
Atmosphere: 5
Food: 5
Service: 5
Drink was as expected
Atmosphere: 4
Food: 4
Service: 3
Restaurantji Recommends
Jerron is amazing!!! ❤️❤️❤️
Usually the coffee is good. The last time I went my coffee was weak and not filled full. Not sure what happened.
Food: 4
Service: 5
This is my to go to Starbucks, everyone is kind and welcoming. Today I didn’t have a pleasant experience at all. I was told to park and wait on my drink, I know they’re constantly busy especially on Fridays but I simply asked the cashier if he had an idea on the wait time? If over 5 min I would like a refund.
Jett simply stated I don’t know I don’t make the drinks.. as someone in customer service it’s common sense to ask the baristas? Then I stated if I can get a refund and once again he said “I don’t know, yea will try” I’ve checked and never was there a refund issued..
Feedback for this new employee is simply ask your team or manager if you’re unsure and try being more customer oriented.
They’re always 10/10 today was definitely 1/10 no refund or drink…
Atmosphere: 4
Food: 5
Service: 3
This Starbucks is fine although the drive thru is a bad design. The only other thing I have to say is when there wasn’t a single car in the drive thru mid day, I made the apparent mistake of pulling up to the speaker TOO SOON after placing my order and was scolded for it. Won’t be back for a while. I’d understand if there wasn’t a line in front of/behind me- but it was around the least busy part of the day. While I understand this may have come as an annoyance to the person on the speaker, she didn’t need to scold and lecture me for it.
Atmosphere: 5
Food: 5
Service: 4
I can't even go anywhere else
Atmosphere: 5
Food: 5
Service: 5
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