Umi Japanese Steakhouse & Sushi Bar

The UMI team went above and beyond for our table of 7 and my sons birthday yesterday. Great sushi, steak & shrimp and the chef was outstanding!

The food was just fair last night. The scallops were very fishy, not enough seasoning on everything besides soy sauce, the amount and quality of vegetables has gone way down and we had eggshell in our fried rice.

Very sweet people!! great food!!

Very fast service! Nice atmosphere!

Dietary restrictions: They were really accommodating to my son's food allergies.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sushi

Worst experience at a hibachi restaurant I have ever had. Arrived with my wife on time to our reservation. Did not get seated until 20 minutes after we arrived and that was only because I asked to speak to the manager about why we hadn’t been seated, but people who came in after us were already seated. After we were seated we proceeded to wait another 40 minutes for someone to bring us water. They were amazingly quick with the alcoholic beverages though. We were seated with a group of ladies celebrating a birthday and even their excitement for the birthday night was starting to simmer down as the service was close to non existent. After watching people being seated after us and chefs showing up to serve their food I decided to get up and go tell the manager about the poor service we were receiving and if I wasn’t receiving this meal for free I was walking out the door now. The manager told me that my meal and my wife’s meal were free. At 8:45 the chef finally shows up and does an excellent job of trying to lift the obvious deflated mood of the table, and the ladies explaining how they have been here since 6:30 and are ready to eat. One lady is so distraught and upset at the service and how long it’s taken to eat that she told the chef not to even worry about making food for her. After we are done eating the waitress comes over to tell the rest of the ladies that they are getting measly %15 discount on their food and the appetizers are free. After the ladies express their displeasure at the solution to the problem the manager proceeds to leave and come back and tell us that the owner told her to say that “it’s just business.” Yes the owner was at the restaurant when all this was happening and instead of handling the situation himself he decides to send two females to do his dirty work. What should you take from this? Go somewhere else if you want to enjoy a good hibachi experience and get your moneys worth.

Atmosphere: 1

Food: 1

Service: 1

I recently had the pleasure of dining at Umi’s Hibachi Grill in Wichita, and let me tell you, the experience was unforgettable—but not in a good way. While I’ve enjoyed other hibachi grills in town, Umi’s managed to turn what should’ve been a fun dinner into an Olympic event of patience and frustration.

Our reservation for two was at 7:00 PM, but we weren’t seated until 7:20 PM—only after my husband had to nudge the front desk. We were placed with a larger party of seven women celebrating a birthday. Turns out, their reservation was for 6:30 PM, but they weren’t seated until 7:20 PM because they waited for their late-arriving friend. Why this was allowed to derail everyone else’s evening? I’ll never know.

Service was a slow-motion disaster. Our shy waitress took drink orders, but waters didn’t grace the table until 8:04 PM—an hour after sitting. A couple of cocktails appeared before that, but apparently water is an elusive luxury at Umi’s. Appetizers trickled out like they were being hand-prepped by toddlers, and soup and salad finally arrived at 8:11 PM. By then, my husband—a third-shift worker who had just woken up and was starving—had already taken it upon himself to speak with the manager. Thankfully, they comped our meals, but that was about the only thing they got right.

At 8:40 PM—yes, you read that correctly—the hibachi chef finally showed up. By then, one woman at our table, completely over the chaos, tried to cancel her meal. I encouraged her to stick it out because the manager needed to know exactly how badly this night was going. Later, the manager (looking very pressed) came over and whispered to me, asking if I told the table their meals were free. I told her no—but maybe they should be, considering the absolute train wreck her team had orchestrated. Her excuse? The group was late. Sorry, but their tardiness doesn’t explain why we were all ignored for hours while other tables (some who arrived long after us) were getting five-star service.

Now, credit where it’s due: the hibachi chef was a star. He tried to lighten the mood and reassure us, even going so far as to say the food was “taken care of.” The food finally hit our plates at 8:53 PM—nearly two hours after our reservation. Only then did refills and service magically improve, but by that time, the damage was done.

The cherry on top? The manager and owner’s behavior. Instead of addressing the table directly, they sent out a drum performance for the birthday girl to distract everyone. Cute, but we weren’t buying it. The manager eventually offered a measly 15% discount on the $589 bill for the group. And the owner? Oh, he was there. Sitting comfortably with his family, likely enjoying a meal that was served on time. Not only did he avoid us like the plague, but we actually saw him drive off in his Porsche. His excuse for not stepping in? “It’s a business.” Really? Because good businesses don’t let customers sit around for hours and then act like we’re asking for the moon when we request accountability.

We finally left at 9:20 PM, exhausted, irritated, and unimpressed. The hibachi chef was the only redeeming part of the night, but not even his skills could save this disaster.

If you’re looking for a hibachi experience in Wichita, skip Umi’s and check out Sakura Japanese Cuisine, Osaka Steak and Sushi, or Wasabi Hinkaku instead. Your time—and your money—deserve better.

Atmosphere: 1

Food: 1

Service: 1

I recently had the pleasure of dining at Umi’s Hibachi Grill in Wichita, and let me tell you, the experience was unforgettable—but not in a good way. While I’ve enjoyed other hibachi grills in town, Umi’s managed to turn what should’ve been a fun dinner into an Olympic event of patience and frustration. Our reservation for two was at 7:00 PM, but we weren’t seated until 7:20 PM—only after my husband had to nudge the front desk. We were placed with a larger party of seven women celebrating a birthday. Turns out, their reservation was for 6:30 PM, but they weren’t seated until 7:20 PM because they waited for their late-arriving friend. Why this was allowed to derail everyone else’s evening? I’ll never know. Service was a slow-motion disaster. Our shy waitress took drink orders, but waters didn’t grace the table until 8:04 PM—an hour after sitting. A couple of cocktails appeared before that, but apparently water is an elusive luxury at Umi’s. Appetizers trickled out like they were being hand-prepped by toddlers, and soup and salad finally arrived at 8:11 PM. By then, my husband—a third-shift worker who had just woken up and was starving—had already taken it upon himself to speak with the manager. Thankfully, they comped our meals, but that was about the only thing they got right. At 8:40 PM—yes, you read that correctly—the hibachi chef finally showed up. By then, one woman at our table, completely over the chaos, tried to cancel her meal. I encouraged her to stick it out because the manager needed to know exactly how badly this night was going. Later, the manager (looking very pressed) came over and whispered to me, asking if I told the table their meals were free. I told her no—but maybe they should be, considering the absolute train wreck her team had orchestrated. Her excuse? The group was late. Sorry, but their tardiness doesn’t explain why we were all ignored for hours while other tables (some who arrived long after us) were getting five-star service. Now, credit where it’s due: the hibachi chef was a star. He tried to lighten the mood and reassure us, even going so far as to say the food was “taken care of.” The food finally hit our plates at 8:53 PM—nearly two hours after our reservation. Only then did refills and service magically improve, but by that time, the damage was done. The cherry on top? The manager and owner’s behavior. Instead of addressing the table directly, they sent out a drum performance for the birthday girl to distract everyone. Cute, but we weren’t buying it. The manager eventually offered a measly 15% discount on the $589 bill for the group. And the owner? Oh, he was there. Sitting comfortably with his family, likely enjoying a meal that was served on time. Not only did he avoid us like the plague, but we actually saw him drive off in his Porsche. His excuse for not stepping in? “It’s a business.” Really? Because good businesses don’t let customers sit around for hours and then act like we’re asking for the moon when we request accountability. We finally left at 9:20 PM, exhausted, irritated, and unimpressed. The hibachi chef was the only redeeming part of the night, but not even his skills could save this disaster. If you’re looking for a hibachi experience in Wichita, skip Umi’s and check out Sakura Japanese Cuisine, Osaka Steak and Sushi, or Wasabi Hinkaku instead. Your time—and your money—deserve better.

I don't like leaving bad reviews and will most likely give them another shot. We had a fairly young waiter I'm assuming was new so we were very patient. My husband didn't get what he ordered, and we asked to just take it off the bill. No biggie, there was plenty of food. When we got the ticket, they took the description off but not the price. I ordered a drink that said 8 dollars on the menu but was charged 10. At this point I didn't care, I didn't want to mess with it anymore and just paid the higher price. The restrooms were not clean and smelled horribly of sewer. We were one of the first guests in that evening so it wasn't like a lot of people had been through there. I was very disappointed and had high hopes. But like everyone else I think they deserve a second chance, it may have just been an off night. But it will be a while for me before that happens.

Atmosphere: 2

Food: 3

Service: 1

Haleigh is amazing! Request her as your chef! She had us dying laughing and her food brat anywhere we've been! My family couldn't have been happier!! Grandkids had the best time with hibachi they've ever experienced! Tina was so kind and helpful! She suggested we tried some drinks from the bar that I couldn't get enough of! 10/10 recommend! Will be back for Haleigh with our grandchildren!

Atmosphere: 5

Food: 5

Service: 5

Haleigh is the best chef that I’ve ever had throughout the states! Will definitely be back! Between her and Rex, I’ve never had better service or food! Ask for Rex as a server and Haleigh as your chef, you won’t regret it!!!!!!

Atmosphere: 5

Food: 5

Service: 5

Underwhelming. Food lacked flavor, service was slow, steak and chicken were tough. Dessert was blue bunny ice cream cup with wooden spoon.

Atmosphere: 2

Food: 2

Service: 2

Umi is a fantastic spot for hibachi! I enjoyed the chicken and shrimp—both were cooked to perfection and packed with flavor. The hibachi experience was fun, and the food was absolutely delicious. Definitely a great place for a tasty and entertaining meal!

Atmosphere: 5

Food: 5

Service: 5

Our family had an amazing experience. Johnny did a great job. The food hot and fresh. Everyone was highly satisfied.

Atmosphere: 5

Food: 5

Service: 5

Haleigh is was amazing. Perfect aim when tossing shrimp 3x plus makes the best fried rice. Excellent timing when cooking salmon and veggies. Will be requesting Haleigh again

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mushroom Soup, California Roll, Wakame, Sushi

This place is great value for your money. Waitress Joanna service is very fast and friendly!Definitely my favorite sushi place in Wichita.For the best food for the cost, I always recommend Umi for sushi.

Atmosphere: 5

Food: 5

Service: 5