We waited in the drive through line for 15 minute for an online order just for them to forget a burger! We ordered 2 meals and they forgot a burger.
Atmosphere: 1
Food: 2
Service: 1
Britney Friesen
Told me that charge for sweet and sour so I asked for 4. They charged me for 4 then proceeded to give me three sauces…THE WRONG SAUCES…really…
Atmosphere: 1
Food: 1
Service: 1
Sheila Johnson
This Wendy's, on Rock Rd is maybe the best Wendy's I've ever been to. The customer service was top notch. The food was fresh and delicious and the store didn't have a single dirty table. Great job, team!
Atmosphere: 5
Food: 5
Service: 5
Fred Bonifay
Wendy's used to have decent food discounts on their app. Not anymore. Service at this location used to be great. Used to eat lunch here every weekday. Not anymore.
Atmosphere: 3
Food: 4
Service: 2
Jared Iacino
Literally hands down the best Wendy's in Kansas! Heather and Ny'quier were very nice and helpful!
Atmosphere: 5
Food: 5
Service: 5
Janet Tilton
Food was in the bag as ordered. When an order is carry out or to go, staff need to put napkins in the bag especially since the bag is sealed with red stickers.
Atmosphere: 5
Food: 5
Service: 5
Until Tomorrow
Bad service not opening lobby due to short staff and always having “system issues” seems they don’t want to work or sell any food
Atmosphere: 2
Food: 1
Service: 1
Robert Buche
Love to Dave's double! Always!
Atmosphere: 4
Food: 5
Service: 5
Nicole
No. The nugget was not biten by us. So we got a half ate nugget. I also wanted a brownie swirl and got a chocolate frosty. Did I correct it? No. Why? Because the lady already seemed inconvenienced. Then she couldn't even tell us we had everything. Just slammed shut the window like we did something. Didn't say a single word to us. I know it's fast food I shouldn't expect much. I just guess expecting the bare minimum IS too much.
Stephen Hiser
I got a club sandwich but they forgot a primary ingredient, the bacon. I don't appreciate being stolen from.
The lady that was working the drive thru was so monotone with the way she spoke and didn't come off polite also it states on their menu at the Wendy's drive thru that there is a jr cheeseburger deluxe and she kept telling there was no biggie bag with that when It clearly states that. Just wish people would be more polite with customer service instead of arguing with the customer I only wanted the jr cheeseburger deluxe for my son was that so much to ask for seriously do better Wendy's! Also fries are stale not even fresh order was made wrong one of the burgers were supposed to have no ketchup on it and it had ketchup how hard is it to get an order right listen to your customers seriously it's not that hard!
Atmosphere: 1
Food: 2
Service: 1
Ina Smith
Terrible food. The fries as well as theur chicken sandwich were overcooked, dry and cold. When i called the store and requested to speak to a manager they did not allow me to speak to one and the man was a liar and very rude. When i went through the drive thru they said they did not have any spicy chicken but when i called they magically had it all of a sudden.
Navyhmc
Slowest Wendy's Ever! Waiting over 15 minutes in the drive through.
Atmosphere: 1
Food: 2
Service: 1
tori coppinger
Forgot food in the drive and my wrap is hard and doesn't stay together. The whole thing just falls to pieces and isn't pleasant to eat at all.
We waited in the drive through line for 15 minute for an online order just for them to forget a burger! We ordered 2 meals and they forgot a burger.
Atmosphere: 1
Food: 2
Service: 1
Told me that charge for sweet and sour so I asked for 4. They charged me for 4 then proceeded to give me three sauces…THE WRONG SAUCES…really…
Atmosphere: 1
Food: 1
Service: 1
This Wendy's, on Rock Rd is maybe the best Wendy's I've ever been to. The customer service was top notch. The food was fresh and delicious and the store didn't have a single dirty table. Great job, team!
Atmosphere: 5
Food: 5
Service: 5
Wendy's used to have decent food discounts on their app. Not anymore. Service at this location used to be great. Used to eat lunch here every weekday. Not anymore.
Atmosphere: 3
Food: 4
Service: 2
Literally hands down the best Wendy's in Kansas! Heather and Ny'quier were very nice and helpful!
Atmosphere: 5
Food: 5
Service: 5
Food was in the bag as ordered. When an order is carry out or to go, staff need to put napkins in the bag especially since the bag is sealed with red stickers.
Atmosphere: 5
Food: 5
Service: 5
Bad service not opening lobby due to short staff and always having “system issues” seems they don’t want to work or sell any food
Atmosphere: 2
Food: 1
Service: 1
Love to Dave's double! Always!
Atmosphere: 4
Food: 5
Service: 5
No. The nugget was not biten by us. So we got a half ate nugget.
I also wanted a brownie swirl and got a chocolate frosty. Did I correct it? No. Why? Because the lady already seemed inconvenienced. Then she couldn't even tell us we had everything. Just slammed shut the window like we did something. Didn't say a single word to us. I know it's fast food I shouldn't expect much. I just guess expecting the bare minimum IS too much.
I got a club sandwich but they forgot a primary ingredient, the bacon. I don't appreciate being stolen from.
Atmosphere: 2
Food: 1
Service: 2
Restaurantji Recommends
It's a good burger at a decent price.
Atmosphere: 3
Food: 4
Service: 3
The lady that was working the drive thru was so monotone with the way she spoke and didn't come off polite also it states on their menu at the Wendy's drive thru that there is a jr cheeseburger deluxe and she kept telling there was no biggie bag with that when It clearly states that. Just wish people would be more polite with customer service instead of arguing with the customer I only wanted the jr cheeseburger deluxe for my son was that so much to ask for seriously do better Wendy's! Also fries are stale not even fresh order was made wrong one of the burgers were supposed to have no ketchup on it and it had ketchup how hard is it to get an order right listen to your customers seriously it's not that hard!
Atmosphere: 1
Food: 2
Service: 1
Terrible food. The fries as well as theur chicken sandwich were overcooked, dry and cold. When i called the store and requested to speak to a manager they did not allow me to speak to one and the man was a liar and very rude. When i went through the drive thru they said they did not have any spicy chicken but when i called they magically had it all of a sudden.
Slowest Wendy's Ever! Waiting over 15 minutes in the drive through.
Atmosphere: 1
Food: 2
Service: 1
Forgot food in the drive and my wrap is hard and doesn't stay together. The whole thing just falls to pieces and isn't pleasant to eat at all.
Atmosphere: 4
Food: 2
Service: 4
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