Wingstop #1877 5045 Junipero Serra Blvd
Staff who prepared the food needs to be attentive to customer orders to prevent swithing of order. it is very inconvenient to wait 30 minutes for the order, drove home back and forth, waste gas and wait another 15 minutes to straighten up the order. Staff who prepared the food never apologize as if nothing happens. Staff needs more training in customer service if corporate wants the business to step up to a new level.
Jay Woodworth
Wings where gummy no crisp whatsoever. Sad when your fried corn is the best thing on the menu! Should call it corn stop!
CB Karla
MY ORDER WAS NOT DELIVERED ON OCTOBER 2. THEY SAID THEY WOULD GIVE ME A REFUND. IT'S NOW THE 13TH AND I STILL HAVE NOT RECEIVED ANYTHING.
Justin Ritter
Didn’t receive my order. Not the delivery service problem. Was told we could come pick up what we were missing. Really?!
Bryce Cox
Extremely frustrating experience. I placed an order through DoorDash and the app somehow used the restaurant’s address instead of mine. I messaged the driver immediately with my correct address, but they refused to change it and told me to cancel and reorder. I called the restaurant and they refused to reroute the order. Now I’m waiting on a refund and lost the food/time. The system allowed the wrong address and nobody took responsibility. Very disappointing service — poor app controls and unhelpful staff. Fix your process or I’ll be taking my business elsewhere.
Atmosphere: 1
Food: 5
Service: 1
Lexi Lawless
Literally awful. Chicken was so dry and not even edible. Do not eat here and waste your money lol.
Atmosphere: 1
Food: 1
Service: 1
Grace Main
Just an odd experience all around.
Atmosphere: 1
Service: 1
Evelyn H.
They told me to wait for 30mins for my food and I ended up waiting for 1hr “because they lost my order”. There were more than 5 employees and still they were slow.
Atmosphere: 1
Food: 3
Service: 1
Julian Dedeaux
You've been warned. This store has 2.6/5 stars for a reason. This location needs to be shut down and reopened with new management.
Atmosphere: 1
Food: 1
Service: 1
Kevin Oneth
Arrived at 5pm for dinner. No customers in restaurant, 4 staff standing around the front counter and was told it was a 20 minute wait. Didn't stay.
I had a couple issues with this store every time I go. 1. Employees are always off doing anything but their work. 2. Either coming or going, there are usually a couple employees outside smoking weed. And that makes why this store is always slow on service. 3. Bathrooms look like they’re never touched by cleaning supplies. Flies hanging around every corner. It’s nasty. And for 4. It’s not unusual to hear employees being rude to other employees, especially when they claim to be super busy.
I am done coming to this store.
Atmosphere: 1
Food: 3
Service: 1
Bridgett D Jones
it the one in belleville il for some reason they always be missing food or it dont be cooked,and they have no working phone number.
Dan Fletcher
One of the main reasons I went to wing stop is the real French Fries, well now they are apparently frozen and while no terrible they are no very good, certainly a huge let down, see ya later!!!!
Beau Henderson
I wanna know what’s so hard. Everyone in this location is the laziest, slowest, employee I’ve ever seen. Standard wait time is 20 minutes even if the store is empty because no one has a sense of urgency.
Atmosphere: 1
Food: 1
Service: 1
Priya Sharma
GREAT CUSTOMER SERVICE+1(8O5)-41O 5OO2 NO NONSENSE AND GREAT ASSISTANCE!!!
Wingstop #1877 5045 Junipero Serra Blvd Staff who prepared the food needs to be attentive to customer orders to prevent swithing of order. it is very inconvenient to wait 30 minutes for the order, drove home back and forth, waste gas and wait another 15 minutes to straighten up the order. Staff who prepared the food never apologize as if nothing happens. Staff needs more training in customer service if corporate wants the business to step up to a new level.
Wings where gummy no crisp whatsoever. Sad when your fried corn is the best thing on the menu! Should call it corn stop!
MY ORDER WAS NOT DELIVERED ON OCTOBER 2. THEY SAID THEY WOULD GIVE ME A REFUND. IT'S NOW THE 13TH AND I STILL HAVE NOT RECEIVED ANYTHING.
Didn’t receive my order. Not the delivery service problem. Was told we could come pick up what we were missing. Really?!
Extremely frustrating experience. I placed an order through DoorDash and the app somehow used the restaurant’s address instead of mine. I messaged the driver immediately with my correct address, but they refused to change it and told me to cancel and reorder. I called the restaurant and they refused to reroute the order. Now I’m waiting on a refund and lost the food/time. The system allowed the wrong address and nobody took responsibility. Very disappointing service — poor app controls and unhelpful staff. Fix your process or I’ll be taking my business elsewhere.
Atmosphere: 1
Food: 5
Service: 1
Literally awful. Chicken was so dry and not even edible. Do not eat here and waste your money lol.
Atmosphere: 1
Food: 1
Service: 1
Just an odd experience all around.
Atmosphere: 1
Service: 1
They told me to wait for 30mins for my food and I ended up waiting for 1hr “because they lost my order”.
There were more than 5 employees and still they were slow.
Atmosphere: 1
Food: 3
Service: 1
You've been warned. This store has 2.6/5 stars for a reason. This location needs to be shut down and reopened with new management.
Atmosphere: 1
Food: 1
Service: 1
Arrived at 5pm for dinner. No customers in restaurant, 4 staff standing around the front counter and was told it was a 20 minute wait. Didn't stay.
Restaurantji Recommends
I had a couple issues with this store every time I go. 1. Employees are always off doing anything but their work. 2. Either coming or going, there are usually a couple employees outside smoking weed. And that makes why this store is always slow on service. 3. Bathrooms look like they’re never touched by cleaning supplies. Flies hanging around every corner. It’s nasty. And for 4. It’s not unusual to hear employees being rude to other employees, especially when they claim to be super busy.
I am done coming to this store.
Atmosphere: 1
Food: 3
Service: 1
it the one in belleville il for some reason they always be missing food or it dont be cooked,and they have no working phone number.
One of the main reasons I went to wing stop is the real French Fries, well now they are apparently frozen and while no terrible they are no very good, certainly a huge let down, see ya later!!!!
I wanna know what’s so hard. Everyone in this location is the laziest, slowest, employee I’ve ever seen. Standard wait time is 20 minutes even if the store is empty because no one has a sense of urgency.
Atmosphere: 1
Food: 1
Service: 1
GREAT CUSTOMER SERVICE+1(8O5)-41O 5OO2 NO NONSENSE AND GREAT ASSISTANCE!!!
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