Dairy Queen

807 Tennessee Rd, Albany
(606) 557-1092

Recent Reviews

Alexandra Winborn

Says they close at 10.. was closed at 9:01….

David Harding

I ordered the backyard bacon ranch it took ten min to receive my order then it was soaked in sauce and the meat wasn’t even done still cold and then realized there was no

Atmosphere: 2

Food: 1

Service: 2

Klohe Smith

the food is always so good and they maybe rude sometimes but the food is

Atmosphere: 5

Food: 5

Service: 4

Daniel Norris

We walked in ordered and went to sit down most of the tables and chairs were dirty. So we cleaned our table and seats to sit. We ordered 4 chicken strip baskets and a fish plate. One of which had a long hair in it. So we requested another wasn't a problem until the 2nd one came out it also had a hair in it. The manager didn't even seem to care either way. Personally working in customer service for most of my life this was unacceptable I doubt we would ever return.

Atmosphere: 1

Food: 1

Service: 1

Lee Ann Hicks

Most of the time the food is good, I had a chicken strip basket and the pieces of chicken was ridiculously smallParking: Great parking lotKid-friendliness: Great place for kids

Atmosphere: 5

Food: 4

Service: 3

Recommended dishes: Ice Cream Sundaes, Cheeseburger, Hot Fudge, Biscuit Sandwich, Hash Browns, Sausage, Birthday Cake, Chicken & Gravy Biscuit Sandwich, Sausage Or

Phillio

This is the most unpleasant Dairy Queen I've ever been to. The food is definitely, not what it used to be. Always went to Dairy Queen for that specific DQ taste. Now-a-days, that original DQ taste no longer exist. It just sux!!! Cheaper made food for higher prices is what I say. And if more than 2 or 3 cars are in the drive thru line at a time, your looking at a several minute wait just to get a blizzard, that was made when you first ordered, but because of the long wait in the drive thru line at this one, your blizzard will likely be melted and starting to run. So if this happens to you, grab several napkins, your gonna need them.

Atmosphere: 2

Food: 1

Service: 1

Patience 101

Halloween, almost 6 o'clock or around. There is when we went through the drive through the person taking the order was rude, is the best way I can put it. After arriving home the food was horrible. Fries were under cooked, onions rings over cooked. And all the burgers tasted like nothing.. cardboard would have had more flavor. No one want to eat food like this.I will not be back, that's the last 40 dollars Dairy Queen will have from me.

Atmosphere: 1

Food: 1

Service: 1

Maddye

Only complaint I have is they need to clean their drink fountain machines because every Dr Pepper I get tastes like dirt is mixed in it. Please clean your machines tubing or something. Sincerely disappointed pregnant lady.

Freebird M.

Terrible service there. They never have fresh burgers they always microwave the burgers. Fries are always hit or miss. I use to eat here a couple times a week. Now hardly ever to me or my family choose here. Waited 45 minutes for lunch. All we got was a I'm sorry and food took 10 more minutes. Only had an hour for lunch. Not a fan of terrible service. Manager really needs to get in there and straighten up the help and clean the place up a little.

jakedog20

My wife went to this Dairy Queen and ordered an ice cream cake for our son’s birthday party. She walked into the establishment and placed her order, told them exactly what to put on the cake and when we would be there to pick it up. She went approximately a week and a half in advance so they would have plenty of time to get things ready. The day of the party, a family member went to pick up the cake and was told by staff that they had no cake order for us. Restaurant staff told them they had another cake they could sell to us. After calling back and forth to the restaurant we were able to speak with the owner who told us that the staff member taking the order had misread the date and that was why they had not made the cake we ordered. There were no apologies, no discounts offered, or any other attempts to make things right from the owner at anytime. “Do you want the other cake or not?” were his exact words at the end of the conversation. We will NEVER be back to this location for cakes OR food, and will drive out of town to seek other cakes when it comes time for our next birthday party.

Atmosphere: 1

Food: 1

Service: 1

Steven Linder

Even if you get your drive thru order it's likely missing something or cold,these kids that work there most are no friendly at all,act like they don't wanna be there.Some are absolutely rude,I haven't seen a manager there in a long time,guess they are hiding. Their food is too high to not get what you ordered and you have to ask for a receipt.

Atmosphere: 3

Food: 2

Service: 2

Loaf Bred

Great fast food place! Should turn off political television that plays.

Atmosphere: 4

Food: 5

Service: 5

Leighann Little Hicks

Great Breakfast! Great stood! Love BlizzardsWheelchair accessibility: The parking is awesome

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hot Fudge, Biscuits

Alta Combrink

Order is incorrect, had to go back after receiving my order - still wrong! Staff arrogant!

Greg Allbright

I understand it was near lunch, but the dining room was empty and yet there were several tables dirty and the floor needed tended to quite badly. It seemed a couple employees weren't sure what area of the kitchen/counter positions they were supposed to be taking care of. I waited for a few minutes after my food was bagged before they could find someone to hand it to me.This DQ is in a great location and has a large parking area. When I'm back in the area, I'll stop again. Best wishes!

Atmosphere: 2

Food: 4

Service: 3

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