When u order ur food there it take 20 minutes to get ur food when there only ur vehicle there
Donnie Sexton
We visit this sonic when we come to visit my parents and everytime we have to wait..we ordered on the app 5 minutes before we got to this sonic and we set 25 more minutes before my wife got out and went to the door and ask about our 2 drinks we orders over 25 minutes ago..im usually the 1 that will go ask but for my wife who doesn't get mad hardly ever was the 1 that went to the door to ask about our 2 DRINKS... we usually have to wait even if noone is here in line or at a stall but this is ridiculous to wait 25 minutes for 2 drinks that was ordered before we got to sonic way ahead of time..from reading the reviews I can tell it happens very often with low quality food and service and the owners obviously doesn't care because it's the same generic reply that probably never gets answered...why would anyone need to call the owner when they obviously don't care, I would almost bet the person running the sonic is a family member of the owner because any other restaurant would fix the issues with this sonic..our sonic where we live has a high volume of customers and we hardly ever have to wait more than 5 minutes when we pull up even when we don't order from the app...we eat more from sonic at home than any other restaurant in our city...but this sonic is very low grade service and food..time to fix the issue and stop giving the sonic brand a bad rep because of lack of Interest from management and owners...
Jacob Reneau
Just like every other sonic just get ready to pay
Renee
I hate coming here but there’s not many options in Albany. We just ordered two drinks and waited over 15 minutes
Kathleen Harvey
Waited over 20 minutes for a mobile order of 2 drinks. Had to go to the door to get my order. Then the tea didn't taste right so we brought it back to the door and the general manager proceeded to tell me it tasted fine to her. Ok that's you not my husband and he said it didn't taste right and asked for a vanilla dr pepper and it was a fight to get them to just exchange the tea for a dr pepper.
Leigh-Ann Aka JitterBug Hicks (JitterBug)
The Breakfast is good (you can get anytime), Drinks are great as well and Chicken Strips and chili cheese tots and wrap are great!
Atmosphere: 5
Food: 5
Service: 5
Penny Grish
The only issue I had here was that my card was declined and tried a few different cards, and it kept happening. Good thing I had cash, but maybe they need a new card reader.
Atmosphere: 5
Food: 5
Service: 5
Sandra Denney
I really love the food from Sonic but the service really sucks. I use my app and it always takes way too long to get my food . Tonight I ordered 2 milkshakes and it took 30 minutes to get it. There were only 4 vehicles there.
Atmosphere: 2
Food: 5
Service: 1
Direnda Richards
Ice Cream tasted like powered milk. We ordered 4 types of shakes, we had to throw them all away. It was just so nasty!
Sonic food in Albany pretty much sux! Thought I'd try it today, only to get a footlong chili dog that was barely warm. I'm telling you, it was bad. Was hoping after a long spell of not visiting this particular Sonic, it might be better now. But boy, was I wrong.
Atmosphere: 3
Food: 2
Service: 5
Recommended dishes: Chili Cheese Coney
Rosetta S
I placed my order here at one of the drive in stalls, I waited for about 25 minutes, and several people ordered and left after I had ordered. I finally got tired of waiting and left. This wasn't the first time that had happened to me here, the other time I had paid with my debit card, and I waited for a long long time and finally ask where my order was, she said oh it'll be right out, so I guess it was ready, they just hadn't brought it out to me. It definitely wasn't hot. Service is not the best here.
Service: 1
DeVoLz GriN
This place is very slow I've been a few times on my 1 hour lunch break and I am still late returning to work due to how slow this place
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Sonic Blast Made with Reese's Peanut Butter Cups, Chili Cheese Coney, Breakfast Burrito, Supersonic Double Cheeseburger, Jumbo Popcorn, Corn Dog, Hand Made Onion Rings, Asian Sweet Chili Boneless Wings, Dr Pepper, Fries, Tots, Double Cheeseburger, Strawberry
Chris Ayers
Best fast food restaurant in Albany. Always fresh food and great
Atmosphere: 5
Food: 5
Service: 5
Scottie Rench
Love the Sonic! They have Really good food. Love the pretzels and tot's! Definitely worth giving them a try if you haven't already.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chili Cheese Coney, Fries, Tots
Middle ground for a Sonic.
When u order ur food there it take 20 minutes to get ur food when there only ur vehicle there
We visit this sonic when we come to visit my parents and everytime we have to wait..we ordered on the app 5 minutes before we got to this sonic and we set 25 more minutes before my wife got out and went to the door and ask about our 2 drinks we orders over 25 minutes ago..im usually the 1 that will go ask but for my wife who doesn't get mad hardly ever was the 1 that went to the door to ask about our 2 DRINKS... we usually have to wait even if noone is here in line or at a stall but this is ridiculous to wait 25 minutes for 2 drinks that was ordered before we got to sonic way ahead of time..from reading the reviews I can tell it happens very often with low quality food and service and the owners obviously doesn't care because it's the same generic reply that probably never gets answered...why would anyone need to call the owner when they obviously don't care, I would almost bet the person running the sonic is a family member of the owner because any other restaurant would fix the issues with this sonic..our sonic where we live has a high volume of customers and we hardly ever have to wait more than 5 minutes when we pull up even when we don't order from the app...we eat more from sonic at home than any other restaurant in our city...but this sonic is very low grade service and food..time to fix the issue and stop giving the sonic brand a bad rep because of lack of Interest from management and owners...
Just like every other sonic just get ready to pay
I hate coming here but there’s not many options in Albany. We just ordered two drinks and waited over 15 minutes
Waited over 20 minutes for a mobile order of 2 drinks. Had to go to the door to get my order. Then the tea didn't taste right so we brought it back to the door and the general manager proceeded to tell me it tasted fine to her. Ok that's you not my husband and he said it didn't taste right and asked for a vanilla dr pepper and it was a fight to get them to just exchange the tea for a dr pepper.
The Breakfast is good (you can get anytime), Drinks are great as well and Chicken Strips and chili cheese tots and wrap are great!
Atmosphere: 5
Food: 5
Service: 5
The only issue I had here was that my card was declined and tried a few different cards, and it kept happening. Good thing I had cash, but maybe they need a new card reader.
Atmosphere: 5
Food: 5
Service: 5
I really love the food from Sonic but the service really sucks. I use my app and it always takes way too long to get my food . Tonight I ordered 2 milkshakes and it took 30 minutes to get it. There were only 4 vehicles there.
Atmosphere: 2
Food: 5
Service: 1
Ice Cream tasted like powered milk. We ordered 4 types of shakes, we had to throw them all away. It was just so nasty!
Atmosphere: 3
Food: 1
Service: 4
Restaurantji Recommends
Sonic food in Albany pretty much sux! Thought I'd try it today, only to get a footlong chili dog that was barely warm. I'm telling you, it was bad. Was hoping after a long spell of not visiting this particular Sonic, it might be better now. But boy, was I wrong.
Atmosphere: 3
Food: 2
Service: 5
Recommended dishes: Chili Cheese Coney
I placed my order here at one of the drive in stalls, I waited for about 25 minutes, and several people ordered and left after I had ordered. I finally got tired of waiting and left. This wasn't the first time that had happened to me here, the other time I had paid with my debit card, and I waited for a long long time and finally ask where my order was, she said oh it'll be right out, so I guess it was ready, they just hadn't brought it out to me. It definitely wasn't hot. Service is not the best here.
Service: 1
This place is very slow I've been a few times on my 1 hour lunch break and I am still late returning to work due to how slow this place
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Sonic Blast Made with Reese's Peanut Butter Cups, Chili Cheese Coney, Breakfast Burrito, Supersonic Double Cheeseburger, Jumbo Popcorn, Corn Dog, Hand Made Onion Rings, Asian Sweet Chili Boneless Wings, Dr Pepper, Fries, Tots, Double Cheeseburger, Strawberry
Best fast food restaurant in Albany. Always fresh food and great
Atmosphere: 5
Food: 5
Service: 5
Love the Sonic! They have Really good food. Love the pretzels and tot's! Definitely worth giving them a try if you haven't already.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chili Cheese Coney, Fries, Tots
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