Arby's
7150 Alexandria Pike, Alexandria
(859) 448-2280
Recent Reviews
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fish was cooked to order and the employees at this location are friendly and listen to the customer 👍🙌
Never gets orders right and not friendly
The food was good and the service in the drive through was great.
I only had very little time to eat in with my mom I dnt have time for someone to hunt and pick when taking my order then they forget about me it's called fast food never going there again
Great friendly service with a willingness to serve.
Please be cautious and thoroughly inspect your food before consuming. I received a Beef and Cheddar sandwich that was missing cheese, and upon investigating the issue, I discovered a ball of hair underneath the bun. I contacted the manager, who offered a credit, but this situation is unacceptable. Unfortunately, I will not be dining here again.
Atmosphere: 3
Food: 1
Service: 3
Drive through while on the road. Good food. Lady in drive through really sweet
Food: 5
Service: 5
Recommended dishes: Curly Fries, Roast Beef
The manager was rude, and treating an employee poorly in front of customers.
Atmosphere: 1
Food: 3
Service: 1
You and your franchise owners need to stop cheaping out on staffing, especially on your 2nd Shifts, just to preserve a low operating margin. The end result are half-hour waits in the queue at the drive thru and worse overall service since you overwork your staff and drive up employee turnover. It’s like cutting off your legs to lose weight.
Food: 4
Service: 2
The past three times I have come to this location there has been issues. The first time they forgot food after having us pull forward to wait and the food we waited for was wrong and cold. The second time I ordered Mac and cheese bites and they were so over cooked they crumbled in my hand and had no filling. When asked for more I was told they all look like that because they were dropped thawed. I suggest dropping them frozen like you do everything else. The fries are ALWAYS cold and hard. The sandwiches are always very poorly made. The third and final straw was the French dip with mainly bread and not even a half cup of au ju. We ordered and was charged for 6 cheese sticks and received 4 with an extra sandwich. The inside of this location is never clean and always out of condiments in the lobby. We will not be returning.
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Dr Pepper
Restaurantji Recommends
nobody helped me in line as I waited atleast 10mins for them to say something on the speaker. They weren’t even busy. Seems like they need more staff and better organization in this facility
Atmosphere: 3
Food: 3
Service: 1
Great customer service. And great environment.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dr Pepper
I hate their fries. I wish they would go back to the old way.
Atmosphere: 1
Food: 1
Service: 1
Haven't eaten here in near a decade. Both my partner and I got sick afterwards. I miss beef n cheddar but not that much 😢
You can't beat their 2 for 6 menu
Atmosphere: 5
Food: 5
Service: 5
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