Pizza Hut

710 Chestnut St, Berea
(859) 986-6161

Recent Reviews

Sort by
Hannah Miracle

The pizza itself was good, but waited forever, a guy then said “did she tell you that you can eat here” and that we weren’t allowed to eat in the dining room we were sitting at, that had tables and chairs. We came from out of town and had to go out to the parking lot to eat. Kinda sad tbh. We were the only ones there on a Friday at lunch so that should have been a sign.

Atmosphere: 1

Food: 2

Service: 1

Vickie Earley

Worst customer service ever. Going on 2 hours waiting on food called to check on it and was put on hold for 18 minutes. Only to get 2 hour old food delivered. When asked to refund my money or remake my food the general manager said they couldn't do it. We spend alot of money there. No more!!

Service: 1

Gwen Cartwright

I ordered two pizzas and cheesebread. The pan pizza was raw dough in the middle and the outer crust was barely cooked. The other pizza and cheesebread were crushed and all of the food was cold. I also left a message to come to a certain door, and it was totally ignored.

Food: 2

Service: 2

philip jones

Quick and courteous service and as good an offering of food you can expect from a nationally standardized franchise. I was thoroughly satisfied with my food and with my experience.

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Stuffed Crust, Cheese Sticks

breanna galloway

The team that was working today at 2pm was amazing! We ordered our food at 1:45 & had it by 1:56 & it was so fresh and good!! We got the family deal with 2 pizzas , bread sticks and boneless wings. 32$ wasn’t bad at all for 3 toppings on each pizza. The wings were much bigger and higher quality than most pizza places! The bread sticks were seasoned so well! Also I haven’t had pizza huts garlic sauce in so long & it was the best in the game! My only suggestion would be to fill up the pizza dipping sauce a little more to the top , it was only half full and we were out after 2 bread sticks!’

Atmosphere: 5

Food: 5

Service: 5

Pamela Isaacs

Cashier was rude. Asked us to clean the lobby. Obviously that's not my job. I had hair in my food. She replaced but seemed bothered by it.

Atmosphere: 2

Food: 3

Service: 2

iniguy

This would be a good place to start a restaurant. They have a dining area with tables but no... you can't eat here! Also no salad, and the person at the register couldn't explain the difference between Italian and pork sausage ! I know but it was an interesting test lol. All in all this place sucks!!!! Don't waste your time or money. The Cracker Barrel just down the street was awesome.

Atmosphere: 1

Food: 1

Service: 1

Gary Williams

Great pizza! Enjoy it.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Stuffed Crust, Super Supreme Pizza

Erica Boyce

My pizza didn’t have enough cheese to cover my pizza nor my cheese bread. The pizza presentation wasn’t the best but my dogs didn’t care. I will never order again.

Atmosphere: 1

Food: 1

Service: 1

Main Mugg

For whatever reason, the pizza hut in this location can't seem to understand what a well done pizza is. Or maybe, they just all together ignore the request for a well done pizza. Beats me. But the quality upon my request is always bad

Food: 1

Service: 1

Jeremy Newman

Pizza is always well put together and cooked perfectly. This store does a great job. I've ordered for 2 different parties, on one of the parties I was supposed to pick up the pizzas butnwas having horrible luck that day and wouldn't be able get them picked up before the party. I called the store and the sympathetic manager had an employee grab my pizza and run them to us immediately, saving the day!..... 5 stars all the way

Vegetarian options: Vegetarian not vegan

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Super Supreme Pizza, Supreme Pizza, Veggie Lover's Pizza, CYO - Original Pan Pizza Large - 8 Slices

Erica Washington

My pizza didn’t have enough cheese to cover my pizza nor my cheese bread. The pizza presentation wasn’t the best but my dogs didn’t care. I will never order again.

Atmosphere: 1

Food: 1

Service: 1

Billie Sanders

If you are unable to walk in for whatever reason, just know that they completely ignore any requests for carside delivery and you will be waiting outside forever unless perhaps you call the store and they will happily bring out a receipt for you to sign, trying to bully you into leaving a tip since they had to walk outside to bring it to you. It’s a complete joke there and I will never be back. The pizza at this location is the worst I have ever tried. They never put any butter on the crust, it is always hard as a rock and inedible. And they are extremely thin. I will drive to another town to get it if I ever decide to order pizza hut again.

Atmosphere: 1

Food: 1

Service: 1

Jenny Henson

I got the Hawaiian New Yorker and it was perfect!! Family loved it!

Atmosphere: 5

Food: 5

Service: 5

John Touratsos

Great pizza and service!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Supreme Pizza, CYO - Original Pan Pizza Large - 8 Slices

Loading...