Subway
202 Richmond Rd N, Berea
(859) 986-7595
Recent Reviews
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The staff was friendly and very helpful. I couldn't get the app to accept my payment and I went in and told them and they said they were happy to help. Let me read off tge app my order and went to work on it straight away. The restaurant was clean and they answered all my questions and even helped to decide to get a fountain drink or a bottled drink. Definitely will go back.
Atmosphere: 5
Food: 4
Service: 5
Absolutely disgusting. Just went in and the food and prep area were filthy. Cleaning solution sprayed on the counter right beside the sandwich. Staff was bothered I was there. Flies everywhere too. Turned around and left.
Atmosphere: 1
Food: 1
Service: 1
I recieved food poisoning and was asked to prove it was from this location it was all we ate I didn't even ask for a refund just that they make sure they take care of the situation so Noone else becomes sick!
Original post...My husband and I got 2 footlongs and a dorito nacho. We spend about $30. Which wasn't too bad. But we paid for a trip to the ER for food poisoning and 3 days of fighting over the restroom.you can't get ahold of anyone higher up.
Ordered a sandwich online, and got home it wasn’t made correctly. So I called. It took 3 times for someone to answer. They told me I could bring the sandwich back in to switch it out. Well I had thrown the half away and I told her I did. And she said it was fine to just bring in that half. So I paid for a foot long and got half a sub 🤦🏻♀️ moral of the story, if you order online before taking a bite make sure it’s right….
Atmosphere: 1
Food: 2
Service: 1
Love a sub
Atmosphere: 5
Food: 5
Service: 5
They forgot 2 of our sandwiches in our online order of 8. No biggie. I go back to ask for them, the girl at counter argued and sweared on her life that she made them. I said that’s great, can you please remake them because they aren’t there. She calls her manager, gets off the phone, asks me to the counter, so I walk up and say, yes Mam, she says, VERBATIM “Well, I don’t make mistakes like that, and my manager’s backing me up…because I’m a good employee, but to get you out of the store, I’m going to remake them, but your name and number and going next to the register so if you EVER try to pull this again, we’ll know.”
Obviously, I refused and walked out.
Clearly this location needs $12 more than I do. As a local business owner of 2 businesses. This is easily an offense that would be terminable. Of this employee and possibly the manager. Speed of the leader, speed of the pack.
Atmosphere: 1
Food: 1
Service: 1
Seems like the staff hate their lives and like to take out their anger on the customers.
Servers were quiet but efficient. Everything properly done. VERY IMPORTANT: I left without my Amex card. Server ran it to me in van. I am VERY GRATEFUL for that honesty.
Parking: Lots of parking space.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Subway Club
Rude and very slow service. No smiles, hateful and acts like you shouldn't have them to do anything.
Atmosphere: 1
Food: 3
Service: 2
Cant listen asked for one line of barbecue sauce and proceeded to go back and forth 5 times like thats alot of sauce people ! lazy super lazy…… treated my sandwich like a dog plate or pig slop, took a plastic container with cold clumps of meat and just plopped it on there it was slimy
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The lady that made my sandwich was very nice however the other lad that made my daughter wrap/roll uo was rude I called it a wrap and I guess she thought I want a wrap when I said rollup she rolled her eyes and was not nice at all I would suggest going hear
Atmosphere: 2
Food: 4
Service: 2
Ordered delivery- chips were wrong and sub missing ingredients. They didnt answer the phone when trying to call about order issues
Ordered delivery- chips were wrong and sub missing ingredients. They didnt answer the phone when trying to call about order issues
If you can avoid going here you should. There's one near walmart that's miles better. This one isnt worth giving money to. Gets orders wrong. Doesnt answer their phone. And serves slop like this
Atmosphere: 1
Food: 1
Service: 1
Only had 1 girl making sandwiches but she did a good job.
Atmosphere: 5
Food: 5
Service: 5
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