Baskin-Robbins

10264 Shelbyville Rd, Louisville
(502) 244-6883

Recent Reviews

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Jeffrey

They are often out of stock for the quart sizes. Poor management

David C

Great service. Even our dog was treated.

Brian Darlage

Hire English speakers

S. Clarissa Cartwright

I tried the Feb FotM, LOVE POTION #31. If you're into raspberry, get some!

Uday Kumar

One of the worst stores I have ever encountered. I ordered a birthday cake four days in advance, paid in full, and expected it to be ready on time. However, they failed to prepare it and didn’t even bother to inform me beforehand. When I arrived to pick it up, they casually said they couldn’t make it. After making me wait for an hour, they handed me an uneven and poorly made birthday cake. Very disappointing experience

Samuel Simmons

Close an hour early
Sign on the door says they close at nine as well as on the website
Door was locked and open sign turned off at 7:50

Atmosphere: 1

Service: 1

Corey Butler

Was here last night and got a chocolate chip milkshake. It had the consistency of tap water. They're using half melted ice cream and using the same amount of milk to make milkshakes as using not melted ice cream and it ruins the consistency. Place was too busy to ask for a refund as the line was crazy long. I won't be back

Atmosphere: 4

Food: 1

Service: 2

Skander D

Drunkenly bought the wrong kind of ice cream. Still delicious though.

Maddie Zdunek

it was very unprofessional. this one worker, i believe her name was gounesh, was clearly high out of her mind and very very rude to me and my young daughter.

Atmosphere: 1

Food: 5

Service: 1

Joan Tonini

Awesome

sheila wulf

Only one employee and lots of customers but she did a great job!

Atmosphere: 5

Food: 5

Service: 5

Raghad Zreqat

I found a fly on my ice cream ????

Jackie Rozier

I just experienced some of the friendliest costumer service by three young people. That is very refreshing to see these days, so they get all of my stars! Also, the two different cold brew flavors I ordered are delicious :).

Dolly

Haven’t been to a BR for a long time. My nutty coconut ice cream was a bit short on coconut. Many young girl workers with many young girl customers.. didn’t see any adults for crowd management. But it went fine.

Ian Taylor

Their hours are misleading. On the door it says 10; however, online it says 9. Staff was rude when we showed up and shooed us off. Definitely not coming back.

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