Close an hour early Sign on the door says they close at nine as well as on the website Door was locked and open sign turned off at 7:50
Atmosphere: 1
Service: 1
Corey Butler
Was here last night and got a chocolate chip milkshake. It had the consistency of tap water. They're using half melted ice cream and using the same amount of milk to make milkshakes as using not melted ice cream and it ruins the consistency. Place was too busy to ask for a refund as the line was crazy long. I won't be back
Atmosphere: 4
Food: 1
Service: 2
Skander D
Drunkenly bought the wrong kind of ice cream. Still delicious though.
Maddie Zdunek
it was very unprofessional. this one worker, i believe her name was gounesh, was clearly high out of her mind and very very rude to me and my young daughter.
Atmosphere: 1
Food: 5
Service: 1
sheila wulf
Only one employee and lots of customers but she did a great job!
Atmosphere: 5
Food: 5
Service: 5
Raghad Zreqat
I found a fly on my ice cream ????
Jackie Rozier
I just experienced some of the friendliest costumer service by three young people. That is very refreshing to see these days, so they get all of my stars! Also, the two different cold brew flavors I ordered are delicious :).
Dolly
Haven’t been to a BR for a long time. My nutty coconut ice cream was a bit short on coconut. Many young girl workers with many young girl customers.. didn’t see any adults for crowd management. But it went fine.
Ian Taylor
Their hours are misleading. On the door it says 10; however, online it says 9. Staff was rude when we showed up and shooed us off. Definitely not coming back.
Joe Jakoby
Give your 4th of July night team a raise!!! All great!!! They were crazy busy and they were all super friendly!!!
I LOVE Baskin Robbins and NEVER had a problem with traveling to go get the best ice cream, in my opinion. As I live about 10-15 miles from one. I usually go to the one on Taylorville's Road but stopped at this one (Shelbyville Rd), the other day. Found a hair in my ice cream. I WON'T be back. This has NEVER happened in all of my years eating at Baskin Robbins. I am disgusted.
Michael Hasken
Love this place. Service is always friendly and quick. And the ice cream is great, what more do you need?
Gabbie Thompson
needs to update their hours. claims to close at 10, showed up at 8:45 and they were sweeping.
Delicia Eaves
They need to update hours on maps. It says they close at 10 on Sunday. However at 9;15 they were closed.
Close an hour early
Sign on the door says they close at nine as well as on the website
Door was locked and open sign turned off at 7:50
Atmosphere: 1
Service: 1
Was here last night and got a chocolate chip milkshake. It had the consistency of tap water. They're using half melted ice cream and using the same amount of milk to make milkshakes as using not melted ice cream and it ruins the consistency. Place was too busy to ask for a refund as the line was crazy long. I won't be back
Atmosphere: 4
Food: 1
Service: 2
Drunkenly bought the wrong kind of ice cream. Still delicious though.
it was very unprofessional. this one worker, i believe her name was gounesh, was clearly high out of her mind and very very rude to me and my young daughter.
Atmosphere: 1
Food: 5
Service: 1
Only one employee and lots of customers but she did a great job!
Atmosphere: 5
Food: 5
Service: 5
I found a fly on my ice cream ????
I just experienced some of the friendliest costumer service by three young people. That is very refreshing to see these days, so they get all of my stars! Also, the two different cold brew flavors I ordered are delicious :).
Haven’t been to a BR for a long time. My nutty coconut ice cream was a bit short on coconut. Many young girl workers with many young girl customers.. didn’t see any adults for crowd management. But it went fine.
Their hours are misleading. On the door it says 10; however, online it says 9. Staff was rude when we showed up and shooed us off. Definitely not coming back.
Give your 4th of July night team a raise!!! All great!!! They were crazy busy and they were all super friendly!!!
Restaurantji Recommends
DO NOT RECOMENDED ... NO RESPECT TO CUSTOMERS ...
I LOVE Baskin Robbins and NEVER had a problem with traveling to go get the best ice cream, in my opinion. As I live about 10-15 miles from one. I usually go to the one on Taylorville's Road but stopped at this one (Shelbyville Rd), the other day. Found a hair in my ice cream. I WON'T be back. This has NEVER happened in all of my years eating at Baskin Robbins. I am disgusted.
Love this place. Service is always friendly and quick. And the ice cream is great, what more do you need?
needs to update their hours. claims to close at 10, showed up at 8:45 and they were sweeping.
They need to update hours on maps. It says they close at 10 on Sunday. However at 9;15 they were closed.
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