I almost never go to Starbucks. I have Not been in years. However, I do like to go for the caramel apple spice drink. The lady over the microphone informed me that they no longer have that drink, however, suggested a drink to make it taste like the one that I like. She was very informative and very helpful! I called to talk to her manager, and they said her name was Jordan! Thank you so much for all your help and my drink came out. Delicious, I even got a cake pop! I’ve never experienced that well of customer service at Starbucks so thank you so much
Atmosphere: 5
Food: 5
Service: 5
Ashley
Why even have the app tell you when your order is ready when it isn't? I'm currently at this location and have been waiting over 12 minutes for my drink. Order was placed 20 minutes ago. App told me it was ready so I went up to the window.. just to get told it isn't ready. The worker was not very nice when I asked about it. I understand she doesn't make the app, but a calm/nice explanation is super easy.
Maxwell Blevins
Best star bucks in northern Kentucky. Everyone is so nice and its really fast.
Atmosphere: 5
Food: 5
Service: 5
A K
This is by far my favorite Starbucks! I come to this location almost every morning, and it always brightens my day. The team here is what truly makes it special — they’re so kind, welcoming, and they always remember my order, which means a lot. You can tell they really care about their customers and it shows in everything they do. I’d pick this location over any of the others in the area without a second thought. 10/10 every time!
Atmosphere: 5
Food: 5
Service: 5
Carolyn
They are always fast, accommodating, and kind individuals! Never had a bad coffee from here and I go all the time! Kroger should take a page out of their book! Thanks!
Food: 5
Service: 5
Morgan Isaacs
Best customer service and coffee!
Food: 5
Belinda Euliss
Ordered through door dash, the last two orders were incorrect. Paid for a large coffee and received a small for both orders. Starbucks management was very rude and offered no solution to the issue!
Atmosphere: 1
Food: 3
Service: 1
Sydney Schunder
I love the convenience of this Starbucks. My dog and I can walk to it! She had her first pup cup, and was overjoyed to eat it
Faith Johnson
We went through the drive thru, we didn’t see a problem with going in. All the staff was really nice, and it was definitely a great, friendly atmosphere! Over all it’s really great! But it couldn’t hurt to get some more workers.
Atmosphere: 5
Food: 5
Service: 3
Krista Kissinger
This Starbucks is definitely my favorite. The drinks are always on point, but what really makes this place special is the staff. The baristas are seriously the nicest people—they always greet you with a smile and make you feel welcome. No matter how busy they are, they’re super friendly and go out of their way to make your day a little better. Hands down the best Starbucks around!
This Starbucks is a gem. Staff is so friendly, I always have my order less than probably 3 minutes max. So fast and have never had an order wrong. Love this place
Atmosphere: 5
Food: 5
Service: 5
Kendall South
Great service but my only problem is every time I go to get a Frappuccino, it seems like there’s never enough ice in them so they’re just a liquid frappe.
Samantha G
I’ve gone here a couple times and each time they’ve disappointed. Today I went and got a hot espresso with almond milk and the first time they gave it to me iced and had me pull forward when I said it was supposed to be hot. They came out again and it was still cold just put in a hot cup.
I almost never go to Starbucks. I have Not been in years. However, I do like to go for the caramel apple spice drink. The lady over the microphone informed me that they no longer have that drink, however, suggested a drink to make it taste like the one that I like. She was very informative and very helpful! I called to talk to her manager, and they said her name was Jordan! Thank you so much for all your help and my drink came out. Delicious, I even got a cake pop! I’ve never experienced that well of customer service at Starbucks so thank you so much
Atmosphere: 5
Food: 5
Service: 5
Why even have the app tell you when your order is ready when it isn't? I'm currently at this location and have been waiting over 12 minutes for my drink. Order was placed 20 minutes ago. App told me it was ready so I went up to the window.. just to get told it isn't ready. The worker was not very nice when I asked about it. I understand she doesn't make the app, but a calm/nice explanation is super easy.
Best star bucks in northern Kentucky. Everyone is so nice and its really fast.
Atmosphere: 5
Food: 5
Service: 5
This is by far my favorite Starbucks! I come to this location almost every morning, and it always brightens my day. The team here is what truly makes it special — they’re so kind, welcoming, and they always remember my order, which means a lot. You can tell they really care about their customers and it shows in everything they do. I’d pick this location over any of the others in the area without a second thought. 10/10 every time!
Atmosphere: 5
Food: 5
Service: 5
They are always fast, accommodating, and kind individuals! Never had a bad coffee from here and I go all the time! Kroger should take a page out of their book! Thanks!
Food: 5
Service: 5
Best customer service and coffee!
Food: 5
Ordered through door dash, the last two orders were incorrect. Paid for a large coffee and received a small for both orders. Starbucks management was very rude and offered no solution to the issue!
Atmosphere: 1
Food: 3
Service: 1
I love the convenience of this Starbucks. My dog and I can walk to it! She had her first pup cup, and was overjoyed to eat it
We went through the drive thru, we didn’t see a problem with going in. All the staff was really nice, and it was definitely a great, friendly atmosphere! Over all it’s really great! But it couldn’t hurt to get some more workers.
Atmosphere: 5
Food: 5
Service: 3
This Starbucks is definitely my favorite. The drinks are always on point, but what really makes this place special is the staff. The baristas are seriously the nicest people—they always greet you with a smile and make you feel welcome. No matter how busy they are, they’re super friendly and go out of their way to make your day a little better. Hands down the best Starbucks around!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Barista Grace is the best 💜
Atmosphere: 5
Food: 5
Service: 5
This Starbucks is a gem. Staff is so friendly, I always have my order less than probably 3 minutes max. So fast and have never had an order wrong. Love this place
Atmosphere: 5
Food: 5
Service: 5
Great service but my only problem is every time I go to get a Frappuccino, it seems like there’s never enough ice in them so they’re just a liquid frappe.
I’ve gone here a couple times and each time they’ve disappointed. Today I went and got a hot espresso with almond milk and the first time they gave it to me iced and had me pull forward when I said it was supposed to be hot. They came out again and it was still cold just put in a hot cup.
This would be a great spot for a White Castle
Atmosphere: 1
Food: 1
Service: 1
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