Dairy Queen Grill & Chill

4388 US-62, Calvert City
(270) 395-7818

Recent Reviews

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Esmeralda Contreras

First time we went they didn’t put the sauce we asked for in the bag thought we would try it again but this time was worse they didn’t have no sauce no ranch or buffalo was trying to order a coke and was told no coke ,sprite no sodas in general one of the girls who works there was on register eating fries

Atmosphere: 1

Food: 2

Service: 1

Jason Wells

So I’m curious, if the place is short handed and was not going to open until 4:00pm then why has four people entered and exited the back door three times in a half hour when the lobby is closed and maybe two to five vehicles in the drive thru in the same amount of time ? It’s now 4:10 lobby door still not open unlike what the piece of paper on the door indicated, poor elderly couple at the lobby door waiting and knocking no response!!! Finally the door open the girl hold the door open but when I get there the door is locked, soon after the crowd leave, they are so over worked they are back outside taking a break, meanwhile the men’s bathroom is out of soap, curious where the employees wash there hands, floor sticky from soda dropped on the floor I’m guessing from the day earlier because it was t in the 15 minutes I was present, yes you could say I’m a little crabby !!!

Donnie Gould

Worst DQ in Kentucky. Service is terrible. Wait time is ridiculous. Employees are rude. Had to wait in line, at the speaker mind you, for over 10 minutes, just for some rude girl to come on and tell me they couldn't make a blizzard. Not the first time its happened here but the last time we will go. Just shut the store down.

Atmosphere: 1

Food: 1

Service: 1

adam gurley

Close down at 3:00 p.m. sometimes out of the blue.

Atmosphere: 1

Food: 1

Service: 1

Paige Snow

The WORST Dairy Queen!!

Atmosphere: 1

Food: 1

Service: 1

Pamela Underwood

Staff had an attitude. One lady who came from the kitchen finally gave us our meal.

Atmosphere: 2

Food: 5

Service: 1

Danielle West

Worst dairy queen in the area. Avoid this place like the plague.

Atmosphere: 1

Food: 1

Service: 1

Peter Mosher

We understand that you didn’t have chicken because of the shipment. So we ordered two bacon cheeseburger meals. And I’ve had multiple people who ordered after us get their food. Unfortunately, this is right on par with all the other one star reviews.

Atmosphere: 1

Food: 1

Service: 1

Rob Shirley

3 of us traveling south. We stopped in for lunch and almost walked out straight away.. I'm guessing they had a lot of new staff or the manager was micro managing everything.. short story.. it took a little longer than expected to order. Not too bad on delivery but it was in uncoordinated and some confusion on what was ordered.. my chicken strips spent way too much time in the frier. A burger came out with the meat cold and toppings hot.
My blizzard was nice but smaller than expected..

Atmosphere: 3

Food: 3

Service: 3

David Williams

Well Kept location! Food was fresh!

Brittney Dunn

Unfortunately two nights in a row the same worker, a girl with dark hair in a ponytail, in the drive thru was very rude, and the second night the ice cream wasn’t working. We came back the second night, thinking we just caught the girl on a bad day, but she was just as rude the second night. We felt like we were inconveniencing her just by being there.

Atmosphere: 1

Food: 1

Service: 1

Jagdtiger

I will not be coming back here I waited almost 30 minutes for my food I'm walking to the counter asking where was that cuz I want people came in after me got their food she asked if this bag was a mobile order they did not no that was my food sitting up there for about 30 minutes. I'm nice and I hate complaining but I'm not waiting another 30 minutes for my food I just won't be coming back and I'll be leaving to review for others to see

Atmosphere: 1

Food: 1

Service: 1

Jeff

“Temporarily Closed” read a paper scrawl upon on the door.
“Out of ice cream” yet again.
This DQ location has repeatedly run out of ice cream in recent years.
There is a new DQ location at Princeton KY off I-69 that is cleaner, offers better service, and manages to maintain an appropriate inventory of Dairy products.
The Calvert City DQ location is an utter embarrassment to Warren Buffett, Berkshire Hathaway, and the Dairy Queen management team.

Atmosphere: 3

Food: 1

Service: 1

Doug Lake

Love their Butterfinger Blizzard, but at $8.55, for a large, it's close to pricing me out.

Kassy Rundles

Went through the drive thru and it was busy so I didn’t mind the wait. When we ordered at the speaker the guy just kept saying “ANYTHING ELSE” after everything that was said. We ordered a cookie dough blizzard and miss stated and called it a blast and the guy said a what!! Like Jesus you don’t have to be rude it was a mistake. And at the window he was rude as well. Definitely not a good experience felt rushed.

Atmosphere: 1

Food: 3

Service: 1

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