food isn't worth it the nugges are two much like there not even the size of my finger nail the burgers are
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Chicken Sandwich
April Dudgeon
I will never be able to say how much I love Chick fil-a, ever! Their service is top notch at whatever location I go to but I guess the Elizabethtown, KY store is my go-to because its the closest one to me & the one I visit the most often.If you're not aware, they have an app that you can order on & choose curbside pickup as your preferred method (verses drive thru or going in). Once I discovered this, I use it all the time & its so convenient! You will also score points each time you scan your app when ordering & this allows you the option to get free food or drinks on future orders.Their grilled chicken sandwich is amazing (with the honey bbq sauce) & recently I tried the cobb salad which was also fantastic! I don't think Chick fil-a could get it wrong if they tried :)I always get excited when I see a new Chick fil-a being built but unfortunately its not in my town at this time. Danville KY is getting a new one (at time of review the building is done on the outside - Nov 2023) and I'm excited that the Pigeon Forge area has a second location now!
Atmosphere: 5
Food: 5
Service: 5
Hailey Ogle
This Chick-fil-A Express is anything but express. There is always a crazy wait for food and my order is consistently wrong. If you aren’t ordering fries and chicken it’s not going to be right. Today I subbed the fried chicken for the spicy grilled filet on my Cobb. That was correct. But they left off the egg and I hardly got any salad or chicken at all. This was after waiting 20 minutes. I am continually disappointed and don’t receive this service or food from any other Chick-fil-A location.
Atmosphere: 3
Food: 2
Service: 2
Olga Rojas
We went on 4 July itself there was a lot of line for customer service, and few people working, there was a car show activity, they would have prepared, too many people requesting food, the workers did everything possible to satisfy the customer, but it was impossible. Thank you guys for all the effort you made and work that day, you needed more help from the Owner.
Atmosphere: 3
Food: 4
Service: 2
Machelle Pearman
Always the best Chik-fil-A around!
Kelly Carroll
I don’t get why everything is so expensive in Campbellsville. We’re all poor.
Hailey Gregory
I love Chick-fil-A but I’m always disappointed. This is an express without a drive thru and with a limited menu but what they’ve lacked on the menu they’ve made up for with the convenience of online ordering and curbside pickup. With that being said, they no longer offer online ordering, curbside pickup, and depending on the day you have to wait for someone to get your drink and even your ketchup packets. I now wait longer for a Diet Pepsi than I do my food and leave frustrated.
Superfasttraveler
It was Ok. First time going to a Chick-Fil-A. and I won't go back. I didn't find that the food was that great.
Sagan Davis
Always a great experience, never cold food!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Sandwich
Abigail Milby
The service was pleasant and the food tasted fine. That being said, the fries were not at all crisp and the chicken was very dark colored. It looked overcooked, but that may be normal for them. Idk.
The food is always fresh and the menu is typical of other Chick-fil-A. My only disappointment is that they do not accept gift cards. So we have to travel outside the county to use them.
Alex F
Overall poor experience. Staff ambivalent. Fries were overcooked, except for the ones that were underdone. Would not recommend
DeRon Smith
Sometimes the waffle fries are cold. I'd ask for fresh hot ones they are excellent at customer service.
Mason
Good food / but wish the would build a actual Chick-fil-A location in campbellsville
food isn't worth it the nugges are two much like there not even the size of my finger nail the burgers are
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Chicken Sandwich
I will never be able to say how much I love Chick fil-a, ever! Their service is top notch at whatever location I go to but I guess the Elizabethtown, KY store is my go-to because its the closest one to me & the one I visit the most often.If you're not aware, they have an app that you can order on & choose curbside pickup as your preferred method (verses drive thru or going in). Once I discovered this, I use it all the time & its so convenient! You will also score points each time you scan your app when ordering & this allows you the option to get free food or drinks on future orders.Their grilled chicken sandwich is amazing (with the honey bbq sauce) & recently I tried the cobb salad which was also fantastic! I don't think Chick fil-a could get it wrong if they tried :)I always get excited when I see a new Chick fil-a being built but unfortunately its not in my town at this time. Danville KY is getting a new one (at time of review the building is done on the outside - Nov 2023) and I'm excited that the Pigeon Forge area has a second location now!
Atmosphere: 5
Food: 5
Service: 5
This Chick-fil-A Express is anything but express. There is always a crazy wait for food and my order is consistently wrong. If you aren’t ordering fries and chicken it’s not going to be right. Today I subbed the fried chicken for the spicy grilled filet on my Cobb. That was correct. But they left off the egg and I hardly got any salad or chicken at all. This was after waiting 20 minutes. I am continually disappointed and don’t receive this service or food from any other Chick-fil-A location.
Atmosphere: 3
Food: 2
Service: 2
We went on 4 July itself there was a lot of line for customer service, and few people working, there was a car show activity, they would have prepared, too many people requesting food, the workers did everything possible to satisfy the customer, but it was impossible. Thank you guys for all the effort you made and work that day, you needed more help from the Owner.
Atmosphere: 3
Food: 4
Service: 2
Always the best Chik-fil-A around!
I don’t get why everything is so expensive in Campbellsville. We’re all poor.
I love Chick-fil-A but I’m always disappointed. This is an express without a drive thru and with a limited menu but what they’ve lacked on the menu they’ve made up for with the convenience of online ordering and curbside pickup. With that being said, they no longer offer online ordering, curbside pickup, and depending on the day you have to wait for someone to get your drink and even your ketchup packets. I now wait longer for a Diet Pepsi than I do my food and leave frustrated.
It was Ok. First time going to a Chick-Fil-A. and I won't go back. I didn't find that the food was that great.
Always a great experience, never cold food!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Sandwich
The service was pleasant and the food tasted fine. That being said, the fries were not at all crisp and the chicken was very dark colored. It looked overcooked, but that may be normal for them. Idk.
Restaurantji Recommends
The food is always fresh and the menu is typical of other Chick-fil-A. My only disappointment is that they do not accept gift cards. So we have to travel outside the county to use them.
Overall poor experience. Staff ambivalent. Fries were overcooked, except for the ones that were underdone. Would not recommend
Sometimes the waffle fries are cold. I'd ask for fresh hot ones they are excellent at customer service.
Good food / but wish the would build a actual Chick-fil-A location in campbellsville
rude and they apparently do not take gift cards.