Denny's
15236 KY-180, Catlettsburg
(606) 282-5871
Recent Reviews
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They don't have tomatoes, queso, swiss, sprite, apples... Etc. She gave me a list of 10 things that were not on the menu bcuz they are cutting budget.. But they still charge the same prices.
Will not be back for sure. If you're losing money and don't have important stuff that most people would want just close it down. Instead of not having everything on the menu and still charging full price
Roach in food
Atmosphere: 1
Food: 1
Service: 1
Place to order online to go. Was given a 20 minute estimated wait time. Knowing it was a holiday, I showed up 40 minutes after I placed the order to give them extra time. When I got in there the staff was extremely rude, but I understand it was the holiday. I told them that I had an online order. They did not even ask my name and directed me to sit down and they would try to find my order. I waited for 30 minutes with no attention. I finally asked someone if they could check on my order and gave them my name. They acted like I was bothering them but they wouldn't checked on my order. When they came back they told me the reason my order hasn't been fulfilled is because they were out of the food. They gave me options to substitute and then said they would go to the kitchen and find out how long it would be. They disappeared for another 20 minutes and then when I ask them for an ETA they basically told me that they had no idea and walked away. I waited for another 20 minutes and never received anything. I asked politely if I could cancel my order. The girl I talked to said that she would see that it was canceled but couldn't give me any confirmation. She went and got me a manager that then told me that they couldn't cancel it and I would have to do so on the app but the app would no longer let me do that because they already marked it as picked up. They told me I would need to call the 800 number. Now it is the next day and after the hours that the 800 number should be open and it is still not open. The phone number to the restaurant is ringing busy constantly and goes to a voicemail that doesn't work. I am now out $50 and no food and no way to get a refund. Do yourself a favor and go somewhere else
Atmosphere: 1
Food: 1
Service: 1
Bourbon chicken 5 stars
Atmosphere: 4
Food: 5
Service: 4
Walked in 2 people waiting to be seated in front of me
Lots of empty tables
Waiters just ignored us
They came to ring out customers but did not acknowledge any of us
When lady in front of me said they were there 12 minutes I left
11/30/2025 12:30pm
Great food and service. It did take some time to get our food, but no issues with refills. Waitress was very nice. My partner and I have eaten there several times for breakfast. No issues.
Atmosphere: 4
Food: 5
Service: 5
Walked in,there was several customers like 7, waited like 6 minutes for someone to come out to seat us, dirty tables that hadn't been cleaned off for awhile, waitress was not friendly at all, took our order, brought drinks, brought food out later and never came back until we was ready to leave, never asked if we needed anything,no drink refills, a guy was talking to her that worked there and he was friendly,he checked us out and was friendly, laughing and came up with a idea for the place and it was a great idea, change to 50 style restaurant with some light music in background and I would have to agree with him because the place was dead feeling. This is our 3rd or 4th time there and same dead atmosphere. We drive a hour to eat at Dennys since we do not have one in the Charleston,WV area which they need to put one in at Teays Valley area Hurricane area or Rt 119 Corridor G area in Charleston,WV. Hint, Hint...
Atmosphere: 3
Food: 5
Service: 1
Pitiful, wasted over an hour of my time didn’t give me any topping sent me home with just chips and paid for double meat on the nachos and then when I went back to get it fixed they messed it up again 10 out of 10 don’t recommend
Atmosphere: 1
Food: 2
Service: 1
DO NOT GO HERE! We drove 45 mins just to go to this Dennys since its the only one in the area and the women who were working the front on 11/01/25 at 11am were miserable, terribly rude and disrespectful people right from the get go. All the tables were dirty and we waited for 25 minutes for a booth before she angrily tried to sit us at a table, I guess asking for a booth was too much for her to handle because they were too lazy to clean up any of the booths that were trashed. All of the wait staff were in the back, laughing doing nothing. We just walked out after the wait staff caused a scene and punished us. Will be calling corporate and blasting this locations disgustingly rude staff on Facebook and othersocial media platforms.
Atmosphere: 1
Service: 1
Drove 45 min just to go to this place and didn’t even get to eat because of how rude the service staff at the front was. The woman working the front was horrible and punished us for asking for a booth by making us wait 25 min only to sit us at a table anyways while they sat in the back and laughed having a good ole time. We just walked out. DISGUSTING STAFF!
Atmosphere: 1
Service: 1
Restaurantji Recommends
Caution, do not eat here! We traveled 45 mins to celebrate our mom’s birthday and when we arrived every booth in the restaurant was empty and covered in dirty dishes. We requested a booth and were told it would be a couple mins. After 20 mins we went to try and find someone but everyone was in the back and as I poked my head around the back and saw everyone standing around laughing and talking, I was immediately scolded like a child and told to go sit back down like I was told. Wow! I couldn’t believe how someone could be that rude and work for tips. We went and sat back down and 10 mins later she came back and said I’m putting you all at a table cuz that’s all I got and proceeded to throw our menus onto a dirty table covered in food scraps and walked away. We promptly left as our mother was very upset.
Short staff, never said nothing, like you feel they noticed that you there
Service: 1
Great service great food travel 102 miles round trip to eat there.
Atmosphere: 5
Food: 5
Service: 5
This place is an absolute joke got seated and for sat there for almost 15 minutes and nobody would come and even offer to ask what I wanted to drink.
Service: 1
We ordered nachos, a cheeseburger, pancakes, and some drinks. We got our appetizer before our drinks ever came out where I had to ask a different waitress for our drinks, we were fully ignored unless I flagged down our waitress which I had to do multiple times, our food took close to a half an hour to even come out, it got to the point that I noticed our waitress gave infinitely more attention to the old men that came in easily 15-20 minutes after us than to a table that out of the gate wanted to tip her 20-30% of a $40 bill. I came in with very low expectations, the bar was in hell so to speak as it's a Denny's connected to a truck stop, yet I was still greatly disappointed and ended up taking my food Togo because it took so long. Please come with your expectations in the 7th layer of hell to not be disappointed in any regard.
Atmosphere: 2
Food: 2
Service: 1
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