As I approached the lottery machine to get a couple tickets out of it, The lady that was on the clock that works behind the service desk I was standing next to it scratching tickets so I went to go put my money in, and she told me I’ve got money and there still being used. So as I’m waiting for her to get done scratching her ticket to use the rest of her money so I could use the machine, She continues to get one ticket out of time and Gratiot leaving money in the machine to where I cannot use it. Now I could be wrong but back when I worked at Kroger employees on the clock was not allowed to play lottery, or especially hog the lottery machine where customers cannot use it. Very rude and disrespectful I think I will take my business to Meijer instead.
Sarah Jones
Great store. Super friendly and helpful staff
Kevin Kitts
not this Kroger ...... I shop at Kroger almost daily . the guy argued with me that the buy 5 save $5 items I picked up were digital only and I know for a fact that they weren't my mother picked up the same items two days ago and it took the money off. I'll be shopping at either Florence (My Zion or erlanger) even though I live in Cold Springs
Cordelia Collins Schaber
Check your receipts!! The check out guy did not scan our card even though it was handed to him. Then we spent 15 minutes at the service desk and not once did the girl say our card did not get scanned...then I had to drive back to the store to point out the bottom of the receipt showed we would have saved $41 if we had used our rewards card...I have had numerous incidents at this store with coupons not scanning right, things priced wrong etc....
Benita Fifer
I had a very positive experience with a Pharmacy Tech today. I went to pick up a prescription for my father. It turned out to be very expensive. She took the time to find a coupon to drastically reduce the price which is a huge help to him. My only regret is I didn’t get her name. I want her and Kroger to know how grateful me and my dad are for her help.
Tommy Gillard
Poorest quality produce section I’ve ever experienced. Very limited brand variety throughout store; Kroger has 3 or 4 different levels of “KROGER”brands and little else.
Michael D. Ruscher
Pharmacy is less than stellar. Long lines and poor poor customer service.
Bob Edgar
Someone needs to review the lines waiting to get served vs the few people on staff... Folks aren't going to put up with 45 min waits to pick up meds
David Eschenbach
Manager has very poor customer service skills. Store has had to many changes and its not convenient for the customer base location.
Pharmacy is slower than molasses in January. Go to Walgreens!
Leslie Bowman
PAL is fun and easy! This was my first time and I'm so glad I did it!
Thomas Becker II
Highly recommend the PAL, especially if you are a parent and have kids with you. You scan what you are buying, bag it and then checkout. I find it much quicker and easier.
Chris Norris
Try out the PAL handheld shopping unit! Don't forget your reusable bags...
As I approached the lottery machine to get a couple tickets out of it, The lady that was on the clock that works behind the service desk I was standing next to it scratching tickets so I went to go put my money in, and she told me I’ve got money and there still being used. So as I’m waiting for her to get done scratching her ticket to use the rest of her money so I could use the machine, She continues to get one ticket out of time and Gratiot leaving money in the machine to where I cannot use it. Now I could be wrong but back when I worked at Kroger employees on the clock was not allowed to play lottery, or especially hog the lottery machine where customers cannot use it. Very rude and disrespectful I think I will take my business to Meijer instead.
Great store. Super friendly and helpful staff
not this Kroger ...... I shop at Kroger almost daily . the guy argued with me that the buy 5 save $5 items I picked up were digital only and I know for a fact that they weren't my mother picked up the same items two days ago and it took the money off. I'll be shopping at either Florence (My Zion or erlanger) even though I live in Cold Springs
Check your receipts!! The check out guy did not scan our card even though it was handed to him. Then we spent 15 minutes at the service desk and not once did the girl say our card did not get scanned...then I had to drive back to the store to point out the bottom of the receipt showed we would have saved $41 if we had used our rewards card...I have had numerous incidents at this store with coupons not scanning right, things priced wrong etc....
I had a very positive experience with a Pharmacy Tech today. I went to pick up a prescription for my father. It turned out to be very expensive. She took the time to find a coupon to drastically reduce the price which is a huge help to him. My only regret is I didn’t get her name. I want her and Kroger to know how grateful me and my dad are for her help.
Poorest quality produce section I’ve ever experienced. Very limited brand variety throughout store; Kroger has 3 or 4 different levels of “KROGER”brands and little else.
Pharmacy is less than stellar. Long lines and poor poor customer service.
Someone needs to review the lines waiting to get served vs the few people on staff... Folks aren't going to put up with 45 min waits to pick up meds
Manager has very poor customer service skills. Store has had to many changes and its not convenient for the customer base location.
Great customer service!
Restaurantji Recommends
Pharmacy is slower than molasses in January. Go to Walgreens!
PAL is fun and easy! This was my first time and I'm so glad I did it!
Highly recommend the PAL, especially if you are a parent and have kids with you. You scan what you are buying, bag it and then checkout. I find it much quicker and easier.
Try out the PAL handheld shopping unit! Don't forget your reusable bags...
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