Penn Station East Coast Subs

My grandmother and I were shopping in a store in the same strip mall as this restaurant. As we were shopping, all of a sudden my grandmother had to urgently use the restroom. Once we found out the store we were in did not have a bathroom, we left and checked the other stores in the strip. Every store we passed had a “no public restroom” sign. Penn Station was the last store in the strip and had no “no public restroom” sign out front. We went inside and she ran to the back of the store. Both restrooms were locked with a key pad and a paper above saying, “no public restroom due to vandalism… must be PAYING COSTUMER to use”. She stormed up front and ordered the first thing in front of the register. She mentioned to the employee that she only needed to use the restroom and he just mumbled, “$2.00 even. The code is…” under his breath. My grandmother barely made it to the restroom without having an accident right in the store due to the lack of accessibility. I would assume that the employees would rather have an open restroom than clean up after someone on the lobby floor.

Atmosphere: 1

Food: 1

Service: 1

This one is the one I go and there Philly cheese stake and Philly chicken are amazing. Now I get mine with banana peppers, onions and mushrooms mayo provolone cheese fire🔥🔥!!! The lemon aid to drink talking about out of this world!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mega Cheesesteak

I normally have Mike go to town on it but you can’t do that here which is a bummer but if you ask nicely maybe slip them a 5$ they will slap it around a-little.

Yummy!

Ordered on line at 643. Was told by email to pick up at 658. Got there at 703. According to the checking receipt that was given to me. Just got my order at 722. Asked the employees what was the benefit of online ordering. Was told that someone didn't show and they did 600 dollars in the last hour. Showed no remorse or anything to make things better just wanted to argue.
Edit: After waiting a week or so still haven't heard from ownership of a manager of any kind. Do not recommend this location at all.

Food: 4

Service: 2

This place is in need of a total overhaul the 3 employees that stand behind the counter have no clue as to what to do it took one boy 20 minutes to half way make a sandwich people def are going to be waiting at least 20 minutes for a simple order and if your picking up door dash make sure you pay attention they gave a fifty dollar order to the wrong person and thought nothing of it oh well they need to get a new crew in there

Atmosphere: 1

Food: 3

Service: 1

Hot, fresh, wow! These guys know what they're doing at PS in Cold Spring. Had an awesome lunch there. The pizza sub and chicken teriyaki sub were ooey gooey amazing!! Loved every bite. The staff was super friendly, efficient, and welcoming even during the busy lunch rush. Great overall experience and will definitely return soon. Best hot subs in town, yummo 🔥 😋!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pizza, French Fries, Italian Sub, Chicken Parmesan, Cheese Steak Special, Fresh-Cut Fries, Cheesebread, Chocolate Chunk Cookie, Grilled Dagwood Wrap

Two people working a Saturday late afternoon. One guy cooking the other one standing there watching him cook. Behind and getting more behind. Do better management/ owner.

Atmosphere: 1

Food: 1

Service: 1

The subs are really good it's just a little dirty inside
I like this place way more than subway

One time I licked a metal pole in the winter and my tongue got stuck to it and when I pulled it off it really hurt

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Sub, French Fries, Italian Sub, Chicken Parmesan, Cheese Steak Special

I hate to leave this based on 1 bad experience but Im tired of being ripped off these days with the quality/quantity of food at places charging 11+ for a sandwich. Cold Spring location was behind, fine, it was 12:50pm and still recovering from lunch. I was told 10 min and got it in 8 so nicely done there. And there were a stack of tickets to be made. All thanks to the young guy manning the grill (red shirt and beenie on 10/7) The manager finally came out of the back (glasses and ponytail) to help with the backlog and after seeing the difference in the 2 on the grill I found myself hoping the younger guy made my sandwich. He made sure each one was loaded with meat. The manager, not so much. I even noticed when I saw my ticket get put on the oven rack that it looked a bit lite. Sure enough, got home and pealed it apart to find it 50% meat and the rest was bread and cheese. For $11.50, I hope for better but expect the worst these days and thats what I got. Do better manager. I know you're trying to save here and there and portion where you can but not when it comes to the main part of the sandwich.

Atmosphere: 4

Food: 3

Service: 4

Took like 20 mins , it was ok.

Atmosphere: 3

Food: 3

Service: 3

Staff the location please. 24 customers 3 staff. Great revenue. Sucky service.

Atmosphere: 2

Food: 4

Service: 1

Have never gotten an order wrong.

Atmosphere: 2

Food: 4

Service: 4

Recommended dishes: Chicken Teriyaki

Too Greasy

Always stellar!