We came in and the girl with the long black pony tail was scratching her vg and then touched the food on front we automatically walked out ! Its untelling how they make there food such a. Disgusting place I definitely like the other McDonald’s better in Corbin 🤢🤢
Bobby Schweingruber
Good food, good service, and clean in the dining area and bathrooms.
TheKentuckySlasher
Stopped here today for something quick to eat. Service was fast, staff was very friendly and the food was a 10/10. Its rare to get fresh food now days but today was my lucky day.
Atmosphere: 5
Food: 5
Service: 5
Angela Mills
Absolutely horrible service! I ordered on the mobile app waited in drive thru FOREVER to be told we’re sorry we’re outta breakfast you can cancel your order. Wow!!
Melanie Gross
We came in to order breakfast. We normally don't eat it at mcdonald's but we wanted to give it a try this morning. We stood in line several minutes without anybody acknowledging us. My husband went to the pickup window and asked if anybody was working front. A manager came out with long dark hair in a ponytail and wore a solid sweater. She proceeded to write us for being impatient.Because as we could see they were short staffed. How we were supposed to know that I have no idea. They were working the drive through , and nobody was running around frantically, just ignoring the growing line in the lobby. My husband told her that they were just working on the drive through , and nobody had come out to the front. She said, getting no, we're not.We are working the front , i'm here. When when she continued to argue , my husband looked at me and said , let's go. She proceeded to tell us that she was glad we were leaving because she didn't want to work with rude people anyway. My husband said excuse me. And she said you heard me. Which I did and my husband what she said. Professionalism? I think not.
Service: 1
Brooke Nietzel
My family and I had one of the most frustrating experiences at this McDonald’s. We ordered two cheeseburgers with the meat on the side, because our son doesn’t eat the meat but we still pay full price and use it separately. Instead of simply putting the patty in a wrapper on the side, the staff didn’t understand the request and tried to charge us an extra $3 just to do that. It took five different employees at the window to figure out why the system did that.
When we got our order, one sandwich was correct, but the other had only ketchup and a piece of meat inside -- no cheese, nothing else. When we tried to hand it back, the employee told us they can’t take food back and to keep it, and that they would fix it.
Then a man in a suit came to the window, and he was extremely unhelpful and completely lacked empathy. He demanded the food back, even though we were told to keep it, and then “fixed” the sandwich but still did not give us the meat on the side that we paid for.
On top of that, the woman taking our order forgot to add a small Sprite for our son. When we told them at the second window, they said we would have to go inside and order it separately, and that “it shouldn’t be too long.”
Overall, this was the most unprofessional and disorganized McDonald's experience I’ve ever had. Between the confusion, rude attitude, and incorrect order, it was beyond disappointing. I hope management addresses these issues so other families don’t experience the same thing.
Atmosphere: 1
Food: 4
Service: 1
Mike Luczak
As expected and familiar
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: French Fries, Quarter Pounder Hamburger
Matthew
I have waited almost 20 min for a order while they continued to clear drive thru
Sheila Reece
The worst McDonald's I've been in. They cut the dining room in half so the owner can have a owners suite when he is in town. I ask for ketchup for my 2 large fries they slid 2 at a time across the counter. The food was cold. The dining room feels claustrophobic 😠 Oh and you have to beg for a napkin
Atmosphere: 1
Food: 1
Service: 1
Content Deleted (WahoosWifey)
Spent 20 minutes waiting to order in drive thru but food was fresh and packaged great
We ordered 3 times to get 9 plain burgers and 10 peice chicken nugget because they did the wrong thing. I dont recommend this mc.donald's at all
Atmosphere: 1
Food: 1
Service: 1
Kenneth Williams
It was okay
Food: 5
Service: 5
117swordsmen
Rude staff that hate their lives i dont blame them but still. Getting your order right is a flip of a coin. Overpriced hyper processed garbage. Stick to their breakfast and coffee.
Atmosphere: 1
Food: 2
Service: 1
addie bingham
Quality has fallen off quite a bit. Used to be my favorite Mcdonald’s in the area now no longer true. they must be under new management and you can definitely tell.
Atmosphere: 1
Food: 2
Service: 1
Valyn Wynn
The worst…. Ordered breakfast on the app at 10:00 get there and the drive thru line is wrapped around the building to the road, went inside to pick up my order and they would not give it to me and said that it was placed for drive thru so it had to be picked up in drive thru. Fine… Went back to the drive thru line and got to the speaker at 10:25 when the rude, incompetent worker decided to inform me that they ran out of breakfast. I said mam the order was placed at 10:00 am u did not run out of breakfast at 10:00 am. I told her I wanted a refund of course she could not give me one. So I was charged for breakfast that I never received and never got !!! All we got was our time wasted.. Awesome work !!
We came in and the girl with the long black pony tail was scratching her vg and then touched the food on front we automatically walked out ! Its untelling how they make there food such a. Disgusting place I definitely like the other McDonald’s better in Corbin 🤢🤢
Good food, good service, and clean in the dining area and bathrooms.
Stopped here today for something quick to eat. Service was fast, staff was very friendly and the food was a 10/10. Its rare to get fresh food now days but today was my lucky day.
Atmosphere: 5
Food: 5
Service: 5
Absolutely horrible service! I ordered on the mobile app waited in drive thru FOREVER to be told we’re sorry we’re outta breakfast you can cancel your order. Wow!!
We came in to order breakfast. We normally don't eat it at mcdonald's but we wanted to give it a try this morning. We stood in line several minutes without anybody acknowledging us. My husband went to the pickup window and asked if anybody was working front. A manager came out with long dark hair in a ponytail and wore a solid sweater. She proceeded to write us for being impatient.Because as we could see they were short staffed. How we were supposed to know that I have no idea. They were working the drive through , and nobody was running around frantically, just ignoring the growing line in the lobby. My husband told her that they were just working on the drive through , and nobody had come out to the front. She said, getting no, we're not.We are working the front , i'm here. When when she continued to argue , my husband looked at me and said , let's go. She proceeded to tell us that she was glad we were leaving because she didn't want to work with rude people anyway. My husband said excuse me. And she said you heard me. Which I did and my husband what she said. Professionalism? I think not.
Service: 1
My family and I had one of the most frustrating experiences at this McDonald’s. We ordered two cheeseburgers with the meat on the side, because our son doesn’t eat the meat but we still pay full price and use it separately. Instead of simply putting the patty in a wrapper on the side, the staff didn’t understand the request and tried to charge us an extra $3 just to do that. It took five different employees at the window to figure out why the system did that.
When we got our order, one sandwich was correct, but the other had only ketchup and a piece of meat inside -- no cheese, nothing else. When we tried to hand it back, the employee told us they can’t take food back and to keep it, and that they would fix it.
Then a man in a suit came to the window, and he was extremely unhelpful and completely lacked empathy. He demanded the food back, even though we were told to keep it, and then “fixed” the sandwich but still did not give us the meat on the side that we paid for.
On top of that, the woman taking our order forgot to add a small Sprite for our son. When we told them at the second window, they said we would have to go inside and order it separately, and that “it shouldn’t be too long.”
Overall, this was the most unprofessional and disorganized McDonald's experience I’ve ever had. Between the confusion, rude attitude, and incorrect order, it was beyond disappointing. I hope management addresses these issues so other families don’t experience the same thing.
Atmosphere: 1
Food: 4
Service: 1
As expected and familiar
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: French Fries, Quarter Pounder Hamburger
I have waited almost 20 min for a order while they continued to clear drive thru
The worst McDonald's I've been in. They cut the dining room in half so the owner can have a owners suite when he is in town. I ask for ketchup for my 2 large fries they slid 2 at a time across the counter. The food was cold.
The dining room feels claustrophobic 😠
Oh and you have to beg for a napkin
Atmosphere: 1
Food: 1
Service: 1
Spent 20 minutes waiting to order in drive thru but food was fresh and packaged great
Atmosphere: 3
Food: 4
Service: 2
Restaurantji Recommends
We ordered 3 times to get 9 plain burgers and 10 peice chicken nugget because they did the wrong thing. I dont recommend this mc.donald's at all
Atmosphere: 1
Food: 1
Service: 1
It was okay
Food: 5
Service: 5
Rude staff that hate their lives i dont blame them but still. Getting your order right is a flip of a coin. Overpriced hyper processed garbage. Stick to their breakfast and coffee.
Atmosphere: 1
Food: 2
Service: 1
Quality has fallen off quite a bit. Used to be my favorite Mcdonald’s in the area now no longer true. they must be under new management and you can definitely tell.
Atmosphere: 1
Food: 2
Service: 1
The worst…. Ordered breakfast on the app at 10:00 get there and the drive thru line is wrapped around the building to the road, went inside to pick up my order and they would not give it to me and said that it was placed for drive thru so it had to be picked up in drive thru. Fine… Went back to the drive thru line and got to the speaker at 10:25 when the rude, incompetent worker decided to inform me that they ran out of breakfast. I said mam the order was placed at 10:00 am u did not run out of breakfast at 10:00 am. I told her I wanted a refund of course she could not give me one. So I was charged for breakfast that I never received and never got !!! All we got was our time wasted.. Awesome work !!
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