Stopped in Christmas Day on my way home and was blown away for a McDonald’s! Granted we just did curbside and had a small order but food was fresh, didn’t take long to get our food & the guy who brought our food was super nice. Get bad for adding to businesses being open Christmas Day but I was starving.
Food: 5
Service: 5
Levi Kamer
I have never had such a poor experience at McDonald's. Took a while to get our order taken with no one manning the front. No one even acknowledged us with a "one moment please," which is the only thing I ask for when the place is busy. I'm totally understanding and patient when simply acknowledged.
When cashier finally came, zero "hello" or smile from her; she who looked and acted like she was currently high or high so much in the past she was just burnt out. She didn't even say "may I take your order" or "sorry for your wait." Just at the register and looked up. My sympathies if she's having a hard time, but if that's the case, customer service just isn't the place for her.
I could overlook the customer service if not for the main point of this poor review: Our three meals were missing an item from EACH! Four items missing total (fries and milk missing from happy meal, water missing from nugget meal, drink missing from BigMac meal, NO napkins or condiments included). No apology from staff when we went up front several times upon finding our missing items one by one. I did flag down a young guy (Ronnie?) from the back who actually seemed to care and was apologetic. He should be up front. The middle-aged ladies there didn't give a crap about anything and shouldn't have customer interaction if that's not in their skillset.
Also, the BigMac patties were super thin with very little sauce added. And at this location, no condiments or napkins are located in dining room, forcing us to try to get them from busy staff when they forget them or underdeliver, as they certainly did in our instance. Now that McDonald's pays a decent wage and has inflated their prices so much recently, I certainly expect more from them and their staff. Yes, I would like a corporate or owner follow-up and restitution of my $24.56.
Atmosphere: 2
Food: 3
Service: 1
ja m
Cash only after midnight.
Anthony Popejoy
The food is fast
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Happy Meal, McDonald's Big Mac, French Fries
Mikey
I ordered my food ahead in the app at 11:37pm on my way there. Got there five minutes later. Did not get my food until 12:11am with it being very cold. Very ridiculous. Not at all fast food.
Atmosphere: 1
Food: 1
Service: 1
Natalie pierce-shult
If you order dine-in and sit down at a table complete with a table tent number it's common sense to assume they're supposed to bring your food to you. these employees can't/wont even do that. what's the sense of even having dine-in options and if they package it up to-go to begin with? Tables were dirty, kiosks to order are always out of paper, my fries and apple pies were cold and bagged to go, my number called, and left on counter. I'm a long haul trucker so my food options are limited, bad/lazy service doesn't help.
Atmosphere: 2
Food: 3
Service: 1
Jessica Steele
Never go to this McDonald's unless you have a couple hours to spare! 6am or 11pm - it doesn't matter, they take 30mins + to get your order & then they're missing items so add an additional 30+ mins to get your missing item! It is a disaster at all times!
terri brown
The worsted Mac Donald's I have ever been in, Dirty Tables ,slow service and then you don't get what you ordered! Don't waste your time here.
Atmosphere: 1
Food: 1
Service: 1
Mehrdad
This is a terrible place. I came here for the second time, but every time they gave me burnt food and cold fries ?
Order a Big Mac with extra pickles, the top patty was cold and squashed until paper thin and dry, it was so thin it had holes in it and it looked see thru. It didn’t even taste like a Big Mac and had to wait 20mins on a 10 piece nugget to go with the 40 piece nugget I ordered, this has to be the worst McDonald’s in Corbin hands down
Atmosphere: 1
Food: 1
Service: 1
Gurbinder Sandhu
Wasted my 25 minutes front of cash register, nobody showed up to take orders, disgusting place, Trucker don’t waste u’r time here ??
Lei Zhou
There is a fly in my coffee. Disgusting!!!
Food: 1
Autumn Whicker
workers were extremely rude.
Atmosphere: 1
Food: 3
Service: 1
Harry Sherman
The people working the morning are idiots..can't even get your order right. My three year old grandson could do better ..Plus watches employees handling food with out wear protective gloves. Hire in better McDonald's hire better.
Stopped in Christmas Day on my way home and was blown away for a McDonald’s! Granted we just did curbside and had a small order but food was fresh, didn’t take long to get our food & the guy who brought our food was super nice. Get bad for adding to businesses being open Christmas Day but I was starving.
Food: 5
Service: 5
I have never had such a poor experience at McDonald's. Took a while to get our order taken with no one manning the front. No one even acknowledged us with a "one moment please," which is the only thing I ask for when the place is busy. I'm totally understanding and patient when simply acknowledged.
When cashier finally came, zero "hello" or smile from her; she who looked and acted like she was currently high or high so much in the past she was just burnt out. She didn't even say "may I take your order" or "sorry for your wait." Just at the register and looked up. My sympathies if she's having a hard time, but if that's the case, customer service just isn't the place for her.
I could overlook the customer service if not for the main point of this poor review: Our three meals were missing an item from EACH! Four items missing total (fries and milk missing from happy meal, water missing from nugget meal, drink missing from BigMac meal, NO napkins or condiments included). No apology from staff when we went up front several times upon finding our missing items one by one. I did flag down a young guy (Ronnie?) from the back who actually seemed to care and was apologetic. He should be up front. The middle-aged ladies there didn't give a crap about anything and shouldn't have customer interaction if that's not in their skillset.
Also, the BigMac patties were super thin with very little sauce added. And at this location, no condiments or napkins are located in dining room, forcing us to try to get them from busy staff when they forget them or underdeliver, as they certainly did in our instance. Now that McDonald's pays a decent wage and has inflated their prices so much recently, I certainly expect more from them and their staff. Yes, I would like a corporate or owner follow-up and restitution of my $24.56.
Atmosphere: 2
Food: 3
Service: 1
Cash only after midnight.
The food is fast
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Happy Meal, McDonald's Big Mac, French Fries
I ordered my food ahead in the app at 11:37pm on my way there. Got there five minutes later. Did not get my food until 12:11am with it being very cold. Very ridiculous. Not at all fast food.
Atmosphere: 1
Food: 1
Service: 1
If you order dine-in and sit down at a table complete with a table tent number it's common sense to assume they're supposed to bring your food to you. these employees can't/wont even do that. what's the sense of even having dine-in options and if they package it up to-go to begin with? Tables were dirty, kiosks to order are always out of paper, my fries and apple pies were cold and bagged to go, my number called, and left on counter. I'm a long haul trucker so my food options are limited, bad/lazy service doesn't help.
Atmosphere: 2
Food: 3
Service: 1
Never go to this McDonald's unless you have a couple hours to spare! 6am or 11pm - it doesn't matter, they take 30mins + to get your order & then they're missing items so add an additional 30+ mins to get your missing item! It is a disaster at all times!
The worsted Mac Donald's I have ever been in, Dirty Tables ,slow service and then you don't get what you ordered! Don't waste your time here.
Atmosphere: 1
Food: 1
Service: 1
This is a terrible place. I came here for the second time, but every time they gave me burnt food and cold fries ?
Atmosphere: 1
Food: 1
Service: 1
Rather not say!!!
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Happy Meal Hamburger
Restaurantji Recommends
Order a Big Mac with extra pickles, the top patty was cold and squashed until paper thin and dry, it was so thin it had holes in it and it looked see thru. It didn’t even taste like a Big Mac and had to wait 20mins on a 10 piece nugget to go with the 40 piece nugget I ordered, this has to be the worst McDonald’s in Corbin hands down
Atmosphere: 1
Food: 1
Service: 1
Wasted my 25 minutes front of cash register, nobody showed up to take orders, disgusting place,
Trucker don’t waste u’r time here ??
There is a fly in my coffee. Disgusting!!!
Food: 1
workers were extremely rude.
Atmosphere: 1
Food: 3
Service: 1
The people working the morning are idiots..can't even get your order right. My three year old grandson could do better ..Plus watches employees handling food with out wear protective gloves. Hire in better McDonald's hire better.
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