Due to unforeseeable circumstances due to the judgmental opinion of one Mark Zuckerberg Currently my latest way to address the much-needed populace Curly posted at said Burger King
Atmosphere: 5
Food: 5
Service: 5
Amber Moran
I want to rate the food and customer service a 0 for terrible experience I ordered the $15 bundle on Uber Eats and only received 1 sandwich— which was made wrong I ordered sausage not bacon. Missing my second sandwich which was a sausage egg and cheese, and the 2 hashbrowns that came with it. Your employees said that I should’ve had two bags but the entire order was wrapped with a receipt and just one bag closed up in a bigger bag. I contacted uber and could only put in a complaint of which they were not helpful at all. I didn’t even get any offer from the store employees of a credit for the mistake they made! Rather it was my delivery person or the store my food was made wrong and the food brought to me was not what I PAID for.
Atmosphere: 1
Food: 1
Service: 1
Jessica Glasscock
The lady at the windows was very rude and acted as if we was bothering her because we ordered
Atmosphere: 1
Food: 1
Service: 1
George Raleigh
If it was fresh and hot didn't have to wait at all
Atmosphere: 5
Food: 5
Service: 5
Gary B
I know you won't believe me but this was the first time I've had BK in almost 12 years! And it was ok. My friend got 2 for$5 burgers and he couldn't eat the other one so I helped myself and first thing I noticed was that it was swimming in mayonnaise and I couldn't even really taste anything. I squeezed some of it out and tried it again and it tasted pretty good. I think next time I'll just get them plain with nothing on them.
Atmosphere: 5
Food: 3
Service: 5
Alena Aiken
Worst experience ever ! Placed a mobile order , we waited in the drive through for 22 mins to be told that the “ drink machine is down” now to mention the drive threw workers are absolutely atrocious
Atmosphere: 1
Food: 1
Service: 1
Levi Stewart
Good luck getting any service there. They'll randomly just not answer in the drive thru until you go away. Not sure how they stay in business
wr513
The food is ALWAYS cold
Atmosphere: 1
Food: 1
Service: 1
Bryam Moraless
How you going to make my food while holding your phone. Unprofessional service and very rude to customers literally yelled at me! Never going back
They were very slow that day but shout out the the manager Phil he came through with customer satisfaction
Atmosphere: 3
Food: 3
Service: 1
Sheila Stephens Greene
Shouldn't allow the workers wear Flip-flops with dirty sucks. where he was in the Restaurant at anytime It's nasty and unprofessional NOT clean. The manager should know better or get another manager. The man working the window was Non professional.
Atmosphere: 1
Food: 2
Service: 1
Joe Sammon
Gold star took 30 minutes then BK took 30 seconds, never had a problem here its a great burger king and the closest one to uc campus/downtown cincy
Atmosphere: 5
Food: 5
Service: 5
Marcus Bowman
ABSOLUTELY SLOOOOWWWWW!!!!! I don't know what the lady's excuse was, but it doesn't excuse the fact that I sat there for almost an hour waiting for my order which was basically a burger and fries. I had stuff to do that I had to cancel due to time restraints because of the abysmally slow service. Absolutely unacceptable. Never ordering here again.
Service: 1
Jahanara Hodari
Kristen had great customer service whoever was working the drive thru was very rude. We had to go inside just to place our order. The manager made our food fresh and Kristen gave us %15 off of our food and free cookies. We really appreciate that traveling 2 hours away for work and having to turn around to go home after a long day. She needs A raise fire the person at the window.
For the most part, these folks don't miss.
Atmosphere: 5
Food: 5
Service: 5
Due to unforeseeable circumstances due to the judgmental opinion of one Mark Zuckerberg
Currently my latest way to address the much-needed populace
Curly posted at said Burger King
Atmosphere: 5
Food: 5
Service: 5
I want to rate the food and customer service a 0 for terrible experience I ordered the $15 bundle on Uber Eats and only received 1 sandwich— which was made wrong I ordered sausage not bacon. Missing my second sandwich which was a sausage egg and cheese, and the 2 hashbrowns that came with it. Your employees said that I should’ve had two bags but the entire order was wrapped with a receipt and just one bag closed up in a bigger bag. I contacted uber and could only put in a complaint of which they were not helpful at all. I didn’t even get any offer from the store employees of a credit for the mistake they made! Rather it was my delivery person or the store my food was made wrong and the food brought to me was not what I PAID for.
Atmosphere: 1
Food: 1
Service: 1
The lady at the windows was very rude and acted as if we was bothering her because we ordered
Atmosphere: 1
Food: 1
Service: 1
If it was fresh and hot didn't have to wait at all
Atmosphere: 5
Food: 5
Service: 5
I know you won't believe me but this was the first time I've had BK in almost 12 years! And it was ok. My friend got 2 for$5 burgers and he couldn't eat the other one so I helped myself and first thing I noticed was that it was swimming in mayonnaise and I couldn't even really taste anything. I squeezed some of it out and tried it again and it tasted pretty good. I think next time I'll just get them plain with nothing on them.
Atmosphere: 5
Food: 3
Service: 5
Worst experience ever ! Placed a mobile order , we waited in the drive through for 22 mins to be told that the “ drink machine is down” now to mention the drive threw workers are absolutely atrocious
Atmosphere: 1
Food: 1
Service: 1
Good luck getting any service there. They'll randomly just not answer in the drive thru until you go away. Not sure how they stay in business
The food is ALWAYS cold
Atmosphere: 1
Food: 1
Service: 1
How you going to make my food while holding your phone. Unprofessional service and very rude to customers literally yelled at me! Never going back
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
They were very slow that day but shout out the the manager Phil he came through with customer satisfaction
Atmosphere: 3
Food: 3
Service: 1
Shouldn't allow the workers wear Flip-flops with dirty sucks. where he was in the Restaurant at anytime It's nasty and unprofessional NOT clean. The manager should know better or get another manager. The man working the window was Non professional.
Atmosphere: 1
Food: 2
Service: 1
Gold star took 30 minutes then BK took 30 seconds, never had a problem here its a great burger king and the closest one to uc campus/downtown cincy
Atmosphere: 5
Food: 5
Service: 5
ABSOLUTELY SLOOOOWWWWW!!!!! I don't know what the lady's excuse was, but it doesn't excuse the fact that I sat there for almost an hour waiting for my order which was basically a burger and fries. I had stuff to do that I had to cancel due to time restraints because of the abysmally slow service. Absolutely unacceptable. Never ordering here again.
Service: 1
Kristen had great customer service whoever was working the drive thru was very rude. We had to go inside just to place our order. The manager made our food fresh and Kristen gave us %15 off of our food and free cookies. We really appreciate that traveling 2 hours away for work and having to turn around to go home after a long day. She needs A raise fire the person at the window.
Atmosphere: 5
Food: 5
Service: 4
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