Popeyes Louisiana Kitchen
502 Main St, Covington
(859) 261-2420
Recent Reviews
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Had to wait 10 minutes on a chicken sandwich turns out it was solid frozen so instead they gave me a six piece chicken strip combo with a fries so they made up for it
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Sandwich
Horrible. These people make fast food seem like rocket science. Minimum wage is too high for this staff.
Atmosphere: 1
Food: 1
Service: 1
Is the number to this place correct? I have called literally 24 times and counting for something important and not 1 answer.
Service: 1
My girlfriend loves their popcorn shrimp. The first time we ordered it, the box was about half full. She was happy so a week later we got it again and there was about half as much shrimp as the first order, so the next time I ordered two orders of the shrimp and received two small side dish bowls of shrimp. Each about half the amount of shrimp as the second time. This is ridiculous, so I called the store, and the line just rang endlessly with no answer. When I placed the orders I noticed the staff seemed hit or miss. Some are super friendly while others look at you like you offend them with your existence.
Food: 1
Service: 3
I blame myself for putting myself through another disappointing experience. I still haven't found what so good about Popeye's chicken. Maybe it's just the price
Atmosphere: 3
Food: 2
Service: 5
I ordered my food about two hours ago, I’ve had multiple Dashers trying to get it in each. Dasher says that my order does not exist according to the store and every time I call the store they end my call. Please help me get in touch with corporate
Atmosphere: 1
Food: 1
Service: 1
I crossed the river because I really wanted sum chicken for lunch today. I got the mild chicken because I seen him just put it up grease needs to be changed like last week my rice was hard in the red beans and rice. And the place needs to be cleaned up windows and a good pressure washing on the concrete
Atmosphere: 2
Food: 2
Service: 4
I got here at the last minute and Jada - she was so nice and understanding and was the perfect example of customer service. Had a smile on her face the whole time
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich
Worse Popeyes, they lady didn't want to drop any more wings and then wouldn't tell me the wait time.
Atmosphere: 1
Food: 1
Service: 1
This is the absolute worst food place I’ve been to, my chicken was disgusting, the macaroni had hair in it, my chicken sandwich wasn’t even wrapped, it was just thrown into a bag. The tea was foul. And the fries had a bad oil taste. I am never eating here again.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
We ordered online and received nothing that we ordered. My boneless wings were bone-in. The wings were also barely covered in sauce. I also never received my drink or sides of ranch. On top of that, I ordered a spicy chicken sandwich that wasn’t spicy. I’m really frustrated. I want to give the benefit of the doubt, but messing up every single part of my order warrants this type of response. What a waste of money. I will never come back here and I highly recommend nobody else goes here either.
Atmosphere: 1
Food: 1
Service: 1
I would come to this Popeyes a lot if they ever got the screen for the drive thru working. Or if they ever took your order at the drive thru. Love Popeyes chicken but this is probably the worst one I’ve ever come across.
Food: 3
Terrible location, terrible service.
Great job other than the fact I did not get any plastic wear to eat my red beans and rice with
Atmosphere: 5
Food: 5
Service: 5
Ridiculous wait times, and very rude staff.
Atmosphere: 1
Food: 1
Service: 1
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