Their computers went down when we was there so our order was completely messed up I ran back in to tell them they forgot a hash brown just to get back to the car to realize they had given my husband the wrong sandwich🤦♀️
Atmosphere: 4
Food: 4
Service: 4
chris major
Dining room and restroom was not clean
Atmosphere: 1
Food: 3
Service: 3
Tausha Metz
Customer service was great!
Atmosphere: 5
Food: 5
Service: 5
Aaron Shanks
Just some advice: When someone orders things to be take off like onion, follow it. I never have issues with this location. But, for some reason today wasn’t my day. I can’t have onion due to a stomach issue, by the time I got to work, and clocked in I had to throw everything away. Such a shame. Please do better. Yall weren’t even busy at all for mistakes to be happening.
Atmosphere: 5
Food: 2
Service: 5
yikes 859
came here at 11:30 did not know that they close cause We did nor check the time. the manger Mikes was a blessing. not only was our food still hot, but he was not mad that we came late. Definitely appreciate it.
Atmosphere: 5
Food: 5
Service: 5
Sarah Terry
Passing thru on vacation Lexington Kentucky.
Atmosphere: 5
Food: 5
Service: 5
Michael Plummer
Boring place no energy in the air the lady running the register was messing orders up and they were very slow there was people that had to get back to work took 30 minutes to make a Whopper and a fry people were yelling to the cooks I have to get back to work supposed to be fast food not slow food most Burger Kings ain't suck anyway The food's trash service trash items they have for sale trash I've never had a good experience it at Burger King I thought well maybe today be different nope
Atmosphere: 1
Food: 3
Service: 1
Floyd Crank
Most nasty burger from anywhere I have ever gotta not anyone there can run that store an it’s never really busy yall can do better on a Monday 6:30 y’all aren’t busy it’s sad I get off work an expect to be able to eat a good meal but no yall got nothing but kids running the store
Atmosphere: 1
Food: 1
Service: 1
Cheryl Noonchester
They had no ice, and the drinks were warm from fountain.
Michael Gabbard
This place has been here forever and they always slam that food right out at you and it's fresh as hell!
Don't even bother coming here at night bc the employees just hide in the back getting paid and won't even answer the speaker to take your order
Gloria Stanley
Nice and easy! Great smile and customer service through the drive thru
beatsbypeecey
Thank you Burger King Ft. Mitchell. You’ve got the greatest set of employees I have EVER met in ANY fast food chain. From the bottom of my heart, thanks to the whole team <3
Kellie Helton
100% just slot my sandwiches together and then put too much ketchup on one. So the whole entire package is full of ketchup. It was crazy after about 3 months ago. This place is completely went. Downhill needs tore down
Atmosphere: 1
Food: 1
Service: 1
Jon Shanks
Ordered a chicken sandwich an some pickle fries had to wait on the chicken sandwich not a big deal pulled over an waited came out in the time they said my issue is it was not made correct but was right when they rang it up. Second the pickle fries were not even warm an looked pitiful like I’m not sure how some one put a half order of them in a box that were who knows how old an said yeah let’s hand these out to a customer who’s waiting on something to be cooked why wouldn’t you make sure the whole order is fresh an good to go. That’s the whole order of pickle fries without any of them ate etc I threw them away not worth even trying.
Their computers went down when we was there so our order was completely messed up I ran back in to tell them they forgot a hash brown just to get back to the car to realize they had given my husband the wrong sandwich🤦♀️
Atmosphere: 4
Food: 4
Service: 4
Dining room and restroom was not clean
Atmosphere: 1
Food: 3
Service: 3
Customer service was great!
Atmosphere: 5
Food: 5
Service: 5
Just some advice: When someone orders things to be take off like onion, follow it. I never have issues with this location. But, for some reason today wasn’t my day. I can’t have onion due to a stomach issue, by the time I got to work, and clocked in I had to throw everything away. Such a shame. Please do better. Yall weren’t even busy at all for mistakes to be happening.
Atmosphere: 5
Food: 2
Service: 5
came here at 11:30 did not know that they close cause We did nor check the time. the manger Mikes was a blessing. not only was our food still hot, but he was not mad that we came late. Definitely appreciate it.
Atmosphere: 5
Food: 5
Service: 5
Passing thru on vacation Lexington Kentucky.
Atmosphere: 5
Food: 5
Service: 5
Boring place no energy in the air the lady running the register was messing orders up and they were very slow there was people that had to get back to work took 30 minutes to make a Whopper and a fry people were yelling to the cooks I have to get back to work supposed to be fast food not slow food most Burger Kings ain't suck anyway The food's trash service trash items they have for sale trash I've never had a good experience it at Burger King I thought well maybe today be different nope
Atmosphere: 1
Food: 3
Service: 1
Most nasty burger from anywhere I have ever gotta not anyone there can run that store an it’s never really busy yall can do better on a Monday 6:30 y’all aren’t busy it’s sad I get off work an expect to be able to eat a good meal but no yall got nothing but kids running the store
Atmosphere: 1
Food: 1
Service: 1
They had no ice, and the drinks were warm from fountain.
This place has been here forever and they always slam that food right out at you and it's fresh as hell!
Restaurantji Recommends
Don't even bother coming here at night bc the employees just hide in the back getting paid and won't even answer the speaker to take your order
Nice and easy! Great smile and customer service through the drive thru
Thank you Burger King Ft. Mitchell. You’ve got the greatest set of employees I have EVER met in ANY fast food chain. From the bottom of my heart, thanks to the whole team <3
100% just slot my sandwiches together and then put too much ketchup on one. So the whole entire package is full of ketchup. It was crazy after about 3 months ago. This place is completely went. Downhill needs tore down
Atmosphere: 1
Food: 1
Service: 1
Ordered a chicken sandwich an some pickle fries had to wait on the chicken sandwich not a big deal pulled over an waited came out in the time they said my issue is it was not made correct but was right when they rang it up. Second the pickle fries were not even warm an looked pitiful like I’m not sure how some one put a half order of them in a box that were who knows how old an said yeah let’s hand these out to a customer who’s waiting on something to be cooked why wouldn’t you make sure the whole order is fresh an good to go. That’s the whole order of pickle fries without any of them ate etc I threw them away not worth even trying.
Food: 1
Service: 2
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