This is normally a good location however the last two trips where I have purchased pomegranate tea it has been sour. The first time I exchanged it for a diet Pepsi thinking maybe they just had a bad batch. But now I'm back 3 days later went in to get my tea put sweetener in it and it was so sour I actually this time threw it in the garbage and I left. I will not buy pomegranate tea here again! None of the other Panera locations have sour tea only this one. So this makes me think that they're just using old tea and new tea together in the same container to try to save money. That's the only logical explanation I could find.
Makenzie Riley
Rude workers. Incorrect order.
Atmosphere: 3
Food: 3
Service: 1
skylar walter
i haven’t gone to a panera bread in almost a year due to a bad experience, but i decided to check this one out on a rainy day and i will say— it was absolutely wonderful. clean, friendly staff, the food tasted fresh & really tasty. lots of cozy seating, with cozy fireplaces ablaze. received a nice discount i wasn’t aware of. i will return to this location!
Atmosphere: 5
Food: 5
Service: 5
Jordan R
i honestly cannot believe how bad these people are at their job. they left off 90% of ingredients on my sandwich. and the ingredients they did include, they put like 3 pieces. so basically i just ate 2 small corners of bread and paid 12 dollars for it. that’s awesome. please dont consider a real job you aren’t cut out for it.
Food: 1
Doris Bankston
There were only a few small pieces of meat on the steak hoagie, not even close to covering the bread. Both had onions but I ordered one with no onions. Minimal if any cheese. So I paid $15.69 each for bread. The salad had iceberg lettuce instead of romaine and wasn't fresh. Panera has really gone downhill. I will never order there again.
Food: 2
Service: 2
Justina Pancake
It was a quick in, quick out. The staff was great.
Atmosphere: 5
Food: 5
Service: 5
Tara Rainey
The cooks, preparing the food are excellent!! The assistant manager with the braid, excellent service!! The woman that took our order, Amelie, is rude. Condescending and doesn’t speak. She saw our group, and came up, and just stood there. No hello, no greeting or smile. It was awkward. And this isn’t the first time she’s acted like this. Someone teach the young kids how customer service works! It isn’t JUST taking an order. It’s being polite, friendly and welcoming.
Service: 3
Jason Rogers
Baguettes were stake and cold. Bread on Chipotle chicken sandwich wasn't good either. The cashier was very friendly though and helpful. Bathrooms and eating area needed to be cleaned, but that is probably just messy customers.
Atmosphere: 4
Food: 3
Service: 5
Rate Ruthie
Janelle has the most pleasant customer service skills!! She is great w big lines! Handles with ease grace and friendliness Thanks Janelle (sp)? for another great experience!! You are terrific
Robin Wehrley
We stopped in for lunch after visiting a friend at St E. I got the bacon turkey bravo and Mac n Cheese. My husband got the Ciabatta cheesesteak. There was hardly any meat on either of the sandwiches. For the prices they charge- $12-$14 per sandwich there should be a ton more meat on them. Won't eat here again, we'll go to Penn station for a lot less money and much better quality sandwiches!! Do you think your bread is so good it's worth charging that much and you can skimp on everything on it? Nah
Went here before the Catholic Charismatic Prayer group at Blessed Sacrament one month. Amazing
Atmosphere: 5
Food: 5
Service: 5
carol robertson
Great food as always!!
Tracie Z
Always filthy. Floors were covered in grime, garbages were gross, drink station was a mess and every table was dirty and left uncleaned. Been to many Panera's locations but this one is ALWAYS dirty. Won't be going back. I've tried it enough times to see they have no work standards at this location. Hard to eat food and not question how it was preparedwhen the place is filthy dirty.
David Blair
Waiting for my Sweetie to get her pɛdi. Obgot my usual burnt (by my request) blueberry bagel and large dark roast coffee. Excellent
Autumn Pitney
The person at the cash register with red hair and navy pants acted quite inconvenienced that we not only walked in, but had to look at the menu before ordering so he had to walk to a different computer (we would’ve gone back to where he was).
He did not speak, just stared at us and assumed we should just talk first. 0/10 customer service
Then, it is 5pm and they’re already out of romaine🤨 not very impressed with this place
This is normally a good location however the last two trips where I have purchased pomegranate tea it has been sour. The first time I exchanged it for a diet Pepsi thinking maybe they just had a bad batch. But now I'm back 3 days later went in to get my tea put sweetener in it and it was so sour I actually this time threw it in the garbage and I left. I will not buy pomegranate tea here again! None of the other Panera locations have sour tea only this one. So this makes me think that they're just using old tea and new tea together in the same container to try to save money. That's the only logical explanation I could find.
Rude workers. Incorrect order.
Atmosphere: 3
Food: 3
Service: 1
i haven’t gone to a panera bread in almost a year due to a bad experience, but i decided to check this one out on a rainy day and i will say— it was absolutely wonderful. clean, friendly staff, the food tasted fresh & really tasty. lots of cozy seating, with cozy fireplaces ablaze. received a nice discount i wasn’t aware of. i will return to this location!
Atmosphere: 5
Food: 5
Service: 5
i honestly cannot believe how bad these people are at their job. they left off 90% of ingredients on my sandwich. and the ingredients they did include, they put like 3 pieces. so basically i just ate 2 small corners of bread and paid 12 dollars for it. that’s awesome. please dont consider a real job you aren’t cut out for it.
Food: 1
There were only a few small pieces of meat on the steak hoagie, not even close to covering the bread. Both had onions but I ordered one with no onions. Minimal if any cheese. So I paid $15.69 each for bread. The salad had iceberg lettuce instead of romaine and wasn't fresh. Panera has really gone downhill. I will never order there again.
Food: 2
Service: 2
It was a quick in, quick out. The staff was great.
Atmosphere: 5
Food: 5
Service: 5
The cooks, preparing the food are excellent!! The assistant manager with the braid, excellent service!! The woman that took our order, Amelie, is rude. Condescending and doesn’t speak. She saw our group, and came up, and just stood there. No hello, no greeting or smile. It was awkward. And this isn’t the first time she’s acted like this. Someone teach the young kids how customer service works! It isn’t JUST taking an order. It’s being polite, friendly and welcoming.
Service: 3
Baguettes were stake and cold. Bread on Chipotle chicken sandwich wasn't good either. The cashier was very friendly though and helpful. Bathrooms and eating area needed to be cleaned, but that is probably just messy customers.
Atmosphere: 4
Food: 3
Service: 5
Janelle has the most pleasant customer service skills!! She is great w big lines! Handles with ease grace and friendliness Thanks Janelle (sp)? for another great experience!! You are terrific
We stopped in for lunch after visiting a friend at St E. I got the bacon turkey bravo and Mac n Cheese. My husband got the Ciabatta cheesesteak. There was hardly any meat on either of the sandwiches. For the prices they charge- $12-$14 per sandwich there should be a ton more meat on them. Won't eat here again, we'll go to Penn station for a lot less money and much better quality sandwiches!! Do you think your bread is so good it's worth charging that much and you can skimp on everything on it? Nah
Atmosphere: 2
Food: 1
Service: 2
Restaurantji Recommends
Went here before the Catholic Charismatic Prayer group at Blessed Sacrament one month. Amazing
Atmosphere: 5
Food: 5
Service: 5
Great food as always!!
Always filthy. Floors were covered in grime, garbages were gross, drink station was a mess and every table was dirty and left uncleaned. Been to many Panera's locations but this one is ALWAYS dirty. Won't be going back. I've tried it enough times to see they have no work standards at this location. Hard to eat food and not question how it was preparedwhen the place is filthy dirty.
Waiting for my Sweetie to get her pɛdi. Obgot my usual burnt (by my request) blueberry bagel and large dark roast coffee. Excellent
The person at the cash register with red hair and navy pants acted quite inconvenienced that we not only walked in, but had to look at the menu before ordering so he had to walk to a different computer (we would’ve gone back to where he was).
He did not speak, just stared at us and assumed we should just talk first. 0/10 customer service
Then, it is 5pm and they’re already out of romaine🤨 not very impressed with this place
Loading...