Panera Bread

2911 Dixie Hwy, Crestview Hills
(859) 331-7558

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Recent Reviews

i haven’t gone to a panera bread in almost a year due to a bad experience, but i decided to check this one out on a rainy day and i will say— it was absolutely wonderful. clean, friendly staff, the food tasted fresh & really tasty. lots of cozy seating, with cozy fireplaces ablaze. received a nice discount i wasn’t aware of. i will return to this location!
The cooks, preparing the food are excellent!! The assistant manager with the braid, excellent service!! The woman that took our order, Amelie, is rude. Condescending and doesn’t speak. She saw our group, and came up, and just stood there. No hello, no greeting or smile. It was awkward. And this isn’t the first time she’s acted like this. Someone teach the young kids how customer service works! It isn’t JUST taking an order. It’s being polite, friendly and welcoming.
Baguettes were stake and cold. Bread on Chipotle chicken sandwich wasn't good either. The cashier was very friendly though and helpful. Bathrooms and eating area needed to be cleaned, but that is probably just messy customers.

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