El Sazon
35 Black Bear ave, Cumberland
(606) 894-0011
Recent Reviews
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Good food Good service
I’m never one to complain much but the last 3 times left us with terrible food. The chicken tasted like rubber and couldn’t hardly chew it. The next time it was cold and definitely not like the normal good is. This time just got beans and rice and two sweet teas. The beans were burnt tasted like food club refried beans. Hardly any flavor. Not sure what’s going on but this is the last for us at this restaurant. It can’t be corrected if it’s not told
I came in on January 30th at 11:45 A.M to pickup mine and girlfriend order, I order the ribeye steak and once I opened it there was only 2 thin flank steak instead of my Ribeye that I've been looking forward to and not only did they charge me for my ribeye but neither did I receive my ribeye. So I really want to point out that two flank steak don't cost nearly as much as Ribeye J's.
Specialty ordered meal came as requested.
Atmosphere: 4
Food: 5
Service: 5
Great choice for dinner in the area, what you expect in a Mexican restaurant. Good food, efficient service, reasonable prices. I had Superman ?♂️ Nachos, included steak, chicken, shrimp, mushrooms, green peppers, onions, in a cheese sauce over Nachos ?, also included two tortillas.
Wife had Pollo Con Arroz... chicken over rice smoothed in cheese.
We have eaten at Mexican restaurants all over America and this one is in the top 10. Surprise find in Appalachian Kentucky.
Atmosphere: 5
Food: 5
Service: 5
Good Mexican Food.
Atmosphere: 5
Food: 5
Service: 5
Went there for a take out. Usually don't have a problem. This time was different. I usually get the Sazon Burrito Chicken. Have had it a few times before. Most of the time I would eat it there. This time was for a take out. Granted it was not busy. It takes at least 10 to 15 minutes to get it. This time was ready in less than 5 minutes. I am thing this is quick. Yes I see why. Recieved the beef instead of chicken. I really don't see how they could have made a mistake like that. I will check it next time for sure.
Atmosphere: 4
Food: 1
Service: 4
Went to it twice and they never failed to disappoint, do not bring 30+ people without telling them about it ahead of time or it might be a long time of eating heated chips and cold salsa?. Kids cups have lids ?
Parking: About 10 spots 3 or 4 being handicap.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Nachos Fajita
Too quiet,no music.Server too quiet,seemed uninterested in job performance . Order for 5 and took over 30 min to be served.
No drink refill while waiting.
Only 6 other customers who were eating already .Mop water and mop left out beside bathroom doors and no hand towels in restroom.
Need to step up the service and quality of food for the prices. Also salt and pepper needs refilled.
Also we were overcharged but didn't realize until we were 10 min out by almost 15.00
We still had a great day just saying..Get it together El Sazon ???
Atmosphere: 2
Food: 3
Service: 2
It was good.
Parking: Its off the road a little bit.
Kid-friendliness: Kids can eat there got a kids menu
Wheelchair accessibility: Easy for wheelchairs to get in and out the door
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Nachos Fajita, Steak Sandwich
Restaurantji Recommends
Good food at fair prices. Lunch fajitas were very good.
Atmosphere: 4
Food: 5
Service: 5
Food was good. It's a mix of Italian and Mexican eats. Server was always checking on us. This location is like in an old duplex or hotel so entrance was a little weird to find. This is like one of two places to sit down and eat in Harlan.
Atmosphere: 4
Food: 5
Service: 5
Friendly staff and delicious food. 10/10 would
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chimichanga, Nachos Fajita, Pollo Loco
The service was very poor they left me standing there for almost 30 minutes for a bag of chips and one cup of cheese other than that the food's good but they need to attend to their customers a little more
Parking: Watch out because people are staying on their cell phones and nobody's paying attention and they will mow you down like a lawn mower
Atmosphere: 5
Food: 5
Service: 2
It's always amazing!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chimichanga
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