El Sazon

35 Black Bear ave, Cumberland
(606) 894-0011

Recent Reviews

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Torrie Sundy

Normally is really good but today I went and it smelled horrible tasted worse was even raw!!! and for someone who goes monthly very disappointed.

Jordyn Phillips

This is the last time you’ll ever see me at this restaurant! The chicken was completely raw and tasted like rubber, it was so hard me and my friends could barely chew it! When they sat the plate of food down at our table it smelt like fish… It also tasted like fish. Never and I mean never go to this location!!

Atmosphere: 1

Food: 1

Service: 4

charlie walker

Very tasty! Easily accomodated a large party (29). We ordered ahead of time and we were in and out within 45 minutes!

Atmosphere: 5

Food: 5

Service: 5

Mark Jenkins

Good food Good service

Atmosphere: 5

Food: 5

Service: 5

Crystal Polson

I’m never one to complain much but the last 3 times left us with terrible food. The chicken tasted like rubber and couldn’t hardly chew it. The next time it was cold and definitely not like the normal good is. This time just got beans and rice and two sweet teas. The beans were burnt tasted like food club refried beans. Hardly any flavor. Not sure what’s going on but this is the last for us at this restaurant. It can’t be corrected if it’s not told

Gary Shepherd

I came in on January 30th at 11:45 A.M to pickup mine and girlfriend order, I order the ribeye steak and once I opened it there was only 2 thin flank steak instead of my Ribeye that I've been looking forward to and not only did they charge me for my ribeye but neither did I receive my ribeye. So I really want to point out that two flank steak don't cost nearly as much as Ribeye J's.

Lenette Sanders

Specialty ordered meal came as requested.

Atmosphere: 4

Food: 5

Service: 5

Dr Haxs

Great choice for dinner in the area, what you expect in a Mexican restaurant. Good food, efficient service, reasonable prices. I had Superman ?‍♂️ Nachos, included steak, chicken, shrimp, mushrooms, green peppers, onions, in a cheese sauce over Nachos ?, also included two tortillas.

Wife had Pollo Con Arroz... chicken over rice smoothed in cheese.

We have eaten at Mexican restaurants all over America and this one is in the top 10. Surprise find in Appalachian Kentucky.

Atmosphere: 5

Food: 5

Service: 5

Thomas Young

Good Mexican Food.

Atmosphere: 5

Food: 5

Service: 5

Michael Crowder

Went there for a take out. Usually don't have a problem. This time was different. I usually get the Sazon Burrito Chicken. Have had it a few times before. Most of the time I would eat it there. This time was for a take out. Granted it was not busy. It takes at least 10 to 15 minutes to get it. This time was ready in less than 5 minutes. I am thing this is quick. Yes I see why. Recieved the beef instead of chicken. I really don't see how they could have made a mistake like that. I will check it next time for sure.

Atmosphere: 4

Food: 1

Service: 4

Amy Lewis

Went to it twice and they never failed to disappoint, do not bring 30+ people without telling them about it ahead of time or it might be a long time of eating heated chips and cold salsa?. Kids cups have lids ?

Parking: About 10 spots 3 or 4 being handicap.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Nachos Fajita

Gretta Phillips

Too quiet,no music.Server too quiet,seemed uninterested in job performance . Order for 5 and took over 30 min to be served.
No drink refill while waiting.
Only 6 other customers who were eating already .Mop water and mop left out beside bathroom doors and no hand towels in restroom.
Need to step up the service and quality of food for the prices. Also salt and pepper needs refilled.
Also we were overcharged but didn't realize until we were 10 min out by almost 15.00
We still had a great day just saying..Get it together El Sazon ???

Atmosphere: 2

Food: 3

Service: 2

Melissa Dyer

It was good.

Parking: Its off the road a little bit.

Kid-friendliness: Kids can eat there got a kids menu

Wheelchair accessibility: Easy for wheelchairs to get in and out the door

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Nachos Fajita, Steak Sandwich

Pete Eshback

Good food at fair prices. Lunch fajitas were very good.

Atmosphere: 4

Food: 5

Service: 5

Kristen Wheatley

Food was good. It's a mix of Italian and Mexican eats. Server was always checking on us. This location is like in an old duplex or hotel so entrance was a little weird to find. This is like one of two places to sit down and eat in Harlan.

Atmosphere: 4

Food: 5

Service: 5

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