BIGGBY COFFEE
3966 Turkeyfoot Rd, Erlanger
(859) 534-2856
Recent Reviews
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I try to only leave positive reviews on Google but unfortunately this isn’t 1 of them. I was surprised and disappointed after I sat in the drive thru for over 15 mins only to be denied my coffee because I attempted to pay for my order with a $50 bill! The drink was already made and I was handing the $ to the cashier only to refused service for trying to pay with my cash. And unless I overlooked it there is no sign saying they don’t accept $50s. I can’t believe 1 of the fastest growing coffee shops around refuses a cash transaction? I know for a fact if I walk into Starbucks or Dunkin with a $50 they won’t refuse my $$$. Please do better!
Atmosphere: 1
Service: 1
The only Biggby location that consistently forgets the extra shots, or Splenda I order. I don't remember a time they got it right.
Everytime i visit the Biggby Turkeyfoot location i am greeted with a friendly voice, my coffee and pretzel mini were hot and delicious. The ladies at the window are always so friendly, today Alli and Aleigha took great care of me. I love the question of the day waiting for me when I pull up to the window, super fun! 100% recommend!
Atmosphere: 5
Food: 5
Service: 5
We stopped at Biggby Coffee on Turkeyfoot today and were waited on by the sweetest young woman. I believe her name was Sarah. She cheerfully asked if we wanted to add any extra flavoring or shots, then made the kindest, most genuine conversation with us while we waited for our drinks. She has such a warm, caring demeanor. It truly brightened our entire day!
With over 17 years of experience in customer service, hospitality, and management, I can confidently say this was an absolute treat. It’s rare to see such sincere kindness and professionalism, especially from someone so young. She is a gem and such a wonderful representative of your company. 🌟
Also, we love your coffee and visit this location quite often!
Atmosphere: 5
Food: 5
Service: 5
Very friendly and well run coffee shop. Employees are always super friendly and make great drinks & bagels!
Atmosphere: 5
Food: 5
Service: 5
Dawg. I live nearby and finally checked it out recently and I’m addicted 😂 easily one of the best egg sandwiches I’ve ever had. Great selection of drinks. I think it’s better than Starbucks. I've been here a few times now and the staff are all pretty cool as well. Good customer service. 10/10 recommend.
Atmosphere: 5
Food: 5
Service: 5
WONDERFUL SERVICE
Food: 5
Service: 5
The girl at the window was amazing I will definitely cone back
Atmosphere: 5
Food: 5
Service: 5
Quick drive-thru coffee ☕️ 😋
This is our local Bigby and we LOVE THEM!! It’s busy but they are super nice!
Restaurantji Recommends
if you look closely (i wanted to make sure you could tell it’s a biggby cup) the bottom is filled with espresso coffee grounds 🤮 this was my first time visiting and i won’t be back ): there was also no ice in my iced drink. not to mention it’s super dark i’ve never had an iced latte look like this. it’s very gross and a rip off i’m pretty bummed out.
Very polite greet me with a smile and asked me how my day was while it was just getting started it was a very nice gesture
Love this Turkeyfoot Rd location. The staff is friendly and the drinks are great. Not just for coffee my non - coffee drinking friends love the Chai tea.
For lack of a better coffee shop near by this one is good.
My favorite coffee place! Sweet tooth special latte is 🤌 The girls are all super sweet also!
Atmosphere: 5
Food: 5
Service: 5
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