Donatos Pizza
3044 Dixie Hwy, Erlanger
(859) 331-0889
Recent Reviews
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Delivery was over 30 minutes late from the promised time. Pizza was then cold and like rubber. Claimed it was due to traffic from an accident yet that was a lie.
Atmosphere: 1
Food: 1
Service: 1
Pizza is 30 mins late, still not here yet. My wife called in to see what the deal was. The guy who answered rushed her off the phone and said driver was running late then hung up on here. Terrible customer service. Never going back to this location
The pizzas are very good!
Food: 5
Service: 5
This location hasn’t had Parmesan cheese in months lool.
Lisa is amazing she needs her own store
Atmosphere: 5
Food: 5
Service: 5
Ok so I am not a huge fan of their pizza but many I know are. The atmosphere is always amazing and the crew are the best. With the changes that have been made on the inside it looks alot better. This is a great place to eat when the budget allows!!
Atmosphere: 5
Food: 5
Service: 5
Great pizza and super nice employees!
Atmosphere: 5
Food: 5
Service: 5
Their are amazing and so are their food and the workers are so nice definitely come here 😁
Atmosphere: 5
Food: 5
Service: 5
I called in a huge order for a large group at a hotel on a Saturday evening. They gave us a great price and were pretty quick on delivery, considering it was enough pizza for 60 people. Good pizza, good people.
Atmosphere: 5
Food: 5
Service: 5
Great food, fast service!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This is our local Donatos and we eat here pretty regularly. Always hot and accurate. Rarely ever a wait and the manager is awesome.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Hot Honey Pepperoni Pizza
The pizza is the best I have ever had. The staff here are nice , polite , and very helpful. I highly recommend.
Atmosphere: 5
Food: 5
Service: 5
Always friendly and fast service. I've ordered from this location a lot and only one time did my order not get made properly. They promptly made it right and apologized several times. In a world where the customer is often brushed off, I am glad to know donatos still believes in great customer service. I will continue to be a loyal customer. Thanks donatos!
Food: 5
Service: 5
Very fast service, knowledgeable friendly staff, clean facilities, food was better quality than any pizza joint I've had anywhere in the area.
I'll add pictures next time I'm there.
Maybe I'll get lucky and they'll throw me a free pizza to get the pictures. ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Two Topping Pizza, Fresh Out the Oven, The Works Pizza, Mariachi Cheese Bread
Nancy the manager is the rudest!!! As soon as we walked in she instantly gave us attitude. We were trying to ask about the new special they had. Nancy said “no changes no switching pizzas out. None of that” we didn’t ask that but okay. Then when we were ready to order she walked off. She comes back and says “what do you guys want” so we proceed to order and she says “what? I can’t hear you speak up. I can’t hear you” it wasn’t loud In there at all. We asked what her problem was and she had asked us to get out of the store that she wasn’t serving us. If I could rate -10/10 I would. Absolutely the worst customer service I have ever had. Highly don’t recommend this place at all!
Atmosphere: 1
Service: 1
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